Mailing List Archive

On 10/03/16 08:36, David Etheredge wrote:
> Is there a way to set a flag for how many items have been set in a cart?
>
> I am getting some "no items in cart" errors but there is not any record
> of whether items were actually added to the cart unless I spend a lot of
> time digging through the usertrack log.

Just use the [nitems] tag to get a count of the number of items in the cart:

http://interchange.rtfm.info/icdocs/tags/nitems.html


Peter

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----- Original Message -----
From: "Peter" <peter@pajamian.dhs.org>
To: <interchange-users@icdevgroup.org>
Sent: Wednesday, March 09, 2016 8:35 PM
Subject: Re: [ic] Item added flag


> On 10/03/16 08:36, David Etheredge wrote:
>> Is there a way to set a flag for how many items have been set in a cart?
>>
>> I am getting some "no items in cart" errors but there is not any record
>> of whether items were actually added to the cart unless I spend a lot of
>> time digging through the usertrack log.
>
> Just use the [nitems] tag to get a count of the number of items in the
> cart:
>
> http://interchange.rtfm.info/icdocs/tags/nitems.html
>
>
> Peter
>

It appears that when they click to add an item, it may be failing. In some
cases, this is cookies. The "No items in cart" error is generated if
![nitem]. I am trying to resolve an issue of about 20 or so "No items in
cart" errors a day.

Oddly, it mostly appears with Apple products ( Iphone, IPad, etc. ).



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On 03/10/2016 05:45 PM, David Etheredge wrote:
> ----- Original Message ----- From: "Peter" <peter@pajamian.dhs.org>
> To: <interchange-users@icdevgroup.org>
> Sent: Wednesday, March 09, 2016 8:35 PM
> Subject: Re: [ic] Item added flag
>
>
>> On 10/03/16 08:36, David Etheredge wrote:
>>> Is there a way to set a flag for how many items have been set in a cart?
>>>
>>> I am getting some "no items in cart" errors but there is not any record
>>> of whether items were actually added to the cart unless I spend a lot of
>>> time digging through the usertrack log.
>>
>> Just use the [nitems] tag to get a count of the number of items in the cart:
>>
>> http://interchange.rtfm.info/icdocs/tags/nitems.html
>>
>>
>> Peter
>>
>
> It appears that when they click to add an item, it may be failing. In some cases, this is cookies. The "No items in cart" error is generated if ![nitem]. I am trying to resolve an issue of about 20 or so "No items in cart" errors a day.
>
> Oddly, it mostly appears with Apple products ( Iphone, IPad, etc. ).

What kind of code do you have in your page for adding an item?

Regards
Racke

>
>
>
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> interchange-users mailing list
> interchange-users@icdevgroup.org
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>


--
Perl and Dancer Development



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> -----Original Message-----
> From: interchange-users-bounces@icdevgroup.org [mailto:interchange-
> users-bounces@icdevgroup.org] On Behalf Of David Etheredge
> Sent: Thursday, March 10, 2016 18:45
> To: interchange-users@icdevgroup.org
> Subject: Re: [ic] Item added flag
>
> ----- Original Message -----
> From: "Peter" <peter@pajamian.dhs.org>
> To: <interchange-users@icdevgroup.org>
> Sent: Wednesday, March 09, 2016 8:35 PM
> Subject: Re: [ic] Item added flag
>
>
> > On 10/03/16 08:36, David Etheredge wrote:
> >> Is there a way to set a flag for how many items have been set in a
cart?
> >>
> >> I am getting some "no items in cart" errors but there is not any record
> >> of whether items were actually added to the cart unless I spend a lot
of
> >> time digging through the usertrack log.
> >
> > Just use the [nitems] tag to get a count of the number of items in the
> > cart:
> >
> > http://interchange.rtfm.info/icdocs/tags/nitems.html
> >
> >
> > Peter
> >
>
> It appears that when they click to add an item, it may be failing. In some
> cases, this is cookies. The "No items in cart" error is generated if
> ![nitem]. I am trying to resolve an issue of about 20 or so "No items in
> cart" errors a day.
>
> Oddly, it mostly appears with Apple products ( Iphone, IPad, etc. ).

Is there some javascript involved with the add item?
Perhaps besides no cookies, there is a javascript issue (not accepting (no
script addon) or a javascript error specific on Apple product).

Know anybody with Iphone/IPad who can help you reproduce the issue, that
will for sure shorten your trial and error procedures.

Safari in the past (not sure if it is still the case) was set to not accept
cookies on Ipad/iPhone which could be a possibility.

CU,

Gert


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