New submission from David Faure <faure@kde.org>:
Context: when reading the mail "Fwd: Re: [Bug 74927] selecting encryption
algorithm...." from Marc Mutz on ae-intern, from Thursday 04/03/2004,
I get a prompt by pineentry.
It says: "Please verify that the certificate [...] TrustCenter [...] Hamburg
has the fingerprint: [...]". And the buttons are [Correct] [No].
To an end-user, this message is quite confusing (how would I contact
TrustCenter to ask them for a fingerprint?), but there's little that can be
done about that, I suppose.
However the usability problem is the buttons: pressing No could either mean "I
know for sure that this isn't correct" or "No idea, ask me later".
One doesn't feel safe pressing "No" in such a case, so one would often press
yes without knowing, I'm afraid...
Suggestion: this dialog should have a "Cancel" button (which is often
understood as the safest action, and which here has the meaning "no idea, ask
me again later, don't trust this certificate meanwhile").
Then maybe "No" should be "Incorrect" for symmetry and clarity.
----------
messages: 478
nosy: david
priority: minor bug
status: unread
title: pineentry's "please verify certificate" dialog is confusing
topic: pinentry
______________________________________________________
Aegypten issue tracker <aegypten-issues@intevation.de>
<https://intevation.de/roundup/aegypten/issue109>
______________________________________________________
Context: when reading the mail "Fwd: Re: [Bug 74927] selecting encryption
algorithm...." from Marc Mutz on ae-intern, from Thursday 04/03/2004,
I get a prompt by pineentry.
It says: "Please verify that the certificate [...] TrustCenter [...] Hamburg
has the fingerprint: [...]". And the buttons are [Correct] [No].
To an end-user, this message is quite confusing (how would I contact
TrustCenter to ask them for a fingerprint?), but there's little that can be
done about that, I suppose.
However the usability problem is the buttons: pressing No could either mean "I
know for sure that this isn't correct" or "No idea, ask me later".
One doesn't feel safe pressing "No" in such a case, so one would often press
yes without knowing, I'm afraid...
Suggestion: this dialog should have a "Cancel" button (which is often
understood as the safest action, and which here has the meaning "no idea, ask
me again later, don't trust this certificate meanwhile").
Then maybe "No" should be "Incorrect" for symmetry and clarity.
----------
messages: 478
nosy: david
priority: minor bug
status: unread
title: pineentry's "please verify certificate" dialog is confusing
topic: pinentry
______________________________________________________
Aegypten issue tracker <aegypten-issues@intevation.de>
<https://intevation.de/roundup/aegypten/issue109>
______________________________________________________