Mailing List Archive

Need to correct  my original msg. The update was from 0.100.2 to 101.1.

On 08.03.19 16:04, Sebastien Tete wrote:
> Hi clamav-users,
>
> We are using clamav now for some years and we were able to solve all
> issues ourself.
>
> Now I can't figure out what the problem is. I did hours of research
> without any good matches.
>
>
>
> It starts occurring after update from 0.100.1 to 0.100.2.
>
> We just updated, nothing else, kept previous configurations.
>
> We are using the event "OnErrorExecute"
>
> This event now triggers on like 80% on all systems.
>
>
> Usually the output in freshclam.log looks like this:
>
> Received signal: wake up
> ClamAV update process started at Fri Mar  8 11:27:31 2019
> main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60,
> builder: sigmgr)
> Downloading daily-25382.cdiff [100%]
> ERROR: Database load killed by signal 11
> ERROR: Failed to load new database
>
> Our configuration is without debug.
>
> If I run "freshclam -v" the problem never happens.
>
> So I am unable to get Debug output for this scenario.
>
>
> You can find these ERROR Message in google, but they are very very old
> and those issues don't share any similarities with our situations, at
> least this is what I think. Maybe I am wrong.
>
>
> On some systems I deleted all cache data/all sigs.
>
> On those systems the scheduled updates downloaded everything until all
> sigs were up2date. All good!
>
> Few days later, the same issue occurred :/
>
>
> Please advise me in how to continue in debugging or fixing.
>
> Thanks a lot
>
> Sébastien Tête
>
>
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>
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> clamav-users@lists.clamav.net
> https://lists.clamav.net/mailman/listinfo/clamav-users
>
>
> Help us build a comprehensive ClamAV guide:
> https://github.com/vrtadmin/clamav-faq
>
> http://www.clamav.net/contact.html#ml

Hi Sébastien,

Can you try enabling “Debug yes” in the freshclam.conf to get debug output?
This morning I also observed an issue with 0.101.0 loading the daily database, but wasn’t able to reproduce with 0.101.1 and am still uncertain what caused the error.

Micah

From: clamav-users <clamav-users-bounces@lists.clamav.net> on behalf of Sebastien Tete <sebastien@secudos.de>
Reply-To: ClamAV users ML <clamav-users@lists.clamav.net>
Date: Friday, March 8, 2019 at 10:39 AM
To: "clamav-users@lists.clamav.net" <clamav-users@lists.clamav.net>
Subject: Re: [clamav-users] Update Issue after updating to 0.100.2


Need to correct my original msg. The update was from 0.100.2 to 101.1.
On 08.03.19 16:04, Sebastien Tete wrote:

Hi clamav-users,



We are using clamav now for some years and we were able to solve all

issues ourself.



Now I can't figure out what the problem is. I did hours of research

without any good matches.







It starts occurring after update from 0.100.1 to 0.100.2.



We just updated, nothing else, kept previous configurations.



We are using the event "OnErrorExecute"



This event now triggers on like 80% on all systems.





Usually the output in freshclam.log looks like this:



Received signal: wake up

ClamAV update process started at Fri Mar 8 11:27:31 2019

main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60,

builder: sigmgr)

Downloading daily-25382.cdiff [100%]

ERROR: Database load killed by signal 11

ERROR: Failed to load new database



Our configuration is without debug.



If I run "freshclam -v" the problem never happens.



So I am unable to get Debug output for this scenario.





You can find these ERROR Message in google, but they are very very old

and those issues don't share any similarities with our situations, at

least this is what I think. Maybe I am wrong.





On some systems I deleted all cache data/all sigs.



On those systems the scheduled updates downloaded everything until all

sigs were up2date. All good!



Few days later, the same issue occurred :/





Please advise me in how to continue in debugging or fixing.



Thanks a lot



Sébastien Tête





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Help us build a comprehensive ClamAV guide:

https://github.com/vrtadmin/clamav-faq



http://www.clamav.net/contact.html#ml