Mailing List Archive

I don't remember the difference between buttons.

However,. I do know that the IPMA phone functions won't work unless an assistant is logged into the application.

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Yehavi Bourvine +972-8-9489444
Sent: Wed 7/28/2004 7:30 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] IPMA question



Hello,

I am trying to configure an assistant-manager pair of phones (shared line
mode). What I would like to acheive is that besides normal behaviour the
manager will be able to do also:

- Have a DND button in which he/she can disable the phone and let the assistant
handling the calls.
- when the manager's phone is ringing he/she will be able to divert the call to
the assistant

What I've done it sharing the manager's primary line with the assistant, and
then using the User->Global-Directory->Cisco-IPMA defined them. Now I have the
DND button on the manager's phone, but it is grayed-out and cannot be used; the
same happens for Immediate Divert. Any idea what I am doing wrong?

BTW, what is the difference brtween ImmDiv and iDivert ?

Thanks! __Yehavi:
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip