Mailing List Archive

This is normal for CCM 3.3.3 and lower. I believe it is 'fixed' in v3.3.4 and 4.x but I couldn't find anything in the release notes about it.

Essentially, a phone can have only two calls active at once per line. By pressing the transfer button, you are initiating a new call - when you already have two in queue, you can't initiate a third.

They have some way to work around it, but I don't like it:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800945a6.shtml


----- Original Message -----
From: Leonardo D'Urso
To: cisco-voip@puck.nether.net
Sent: Thursday, July 22, 2004 10:22 AM
Subject: [cisco-voip] ip phone: transfer call



hi there,

I have a strange problem of ip phones (7905/12/40/60). I have configured
on a line with a DN. The call waiting service is active.
When I receive a phone call, I can transfer it on another phone.
When I receive 2 calls, one hold and the other active, if I try to
transfer one of that (the active), I have that the tranfer soft button is
not usable.
Is this normal?

thanks in advance.
Leo

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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

It does the same thing for me. I sure would like to know how to fix it.

Scott

-----Original Message-----
From: Leonardo D'Urso [mailto:durso@alter.it]
Sent: Thursday, July 22, 2004 7:23 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] ip phone: transfer call


hi there,

I have a strange problem of ip phones (7905/12/40/60). I have configured

on a line with a DN. The call waiting service is active.
When I receive a phone call, I can transfer it on another phone.
When I receive 2 calls, one hold and the other active, if I try to
transfer one of that (the active), I have that the tranfer soft button
is
not usable.
Is this normal?

thanks in advance.
Leo

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Still does it in 3.3.4



_____

From: Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
Sent: Thursday, July 22, 2004 7:43 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] ip phone: transfer call



This is normal for CCM 3.3.3 and lower. I believe it is 'fixed' in
v3.3.4 and 4.x but I couldn't find anything in the release notes about
it.



Essentially, a phone can have only two calls active at once per line. By
pressing the transfer button, you are initiating a new call - when you
already have two in queue, you can't initiate a third.



They have some way to work around it, but I don't like it:



http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_t
ech_note09186a00800945a6.shtml





----- Original Message -----

From: Leonardo D'Urso <mailto:durso@alter.it>

To: cisco-voip@puck.nether.net

Sent: Thursday, July 22, 2004 10:22 AM

Subject: [cisco-voip] ip phone: transfer call




hi there,

I have a strange problem of ip phones (7905/12/40/60). I have
configured
on a line with a DN. The call waiting service is active.
When I receive a phone call, I can transfer it on another phone.
When I receive 2 calls, one hold and the other active, if I try
to
transfer one of that (the active), I have that the tranfer soft
button is
not usable.
Is this normal?

thanks in advance.
Leo

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

It looks like the datasheet has been updated since I last read it. Right at the top it states:

Note: The workaround described in this document is not required for CallManager 4.0 because the maximum number of Calls Per DN is now database configurable. Refer to How Multiple Calls Per Line Work in Cisco CallManager 4.0 for more information on this.

So I guess it's fixed in v4.x but not 3.3(4).



----- Original Message -----
From: Lelio Fulgenzi
To: cisco-voip@puck.nether.net
Sent: Thursday, July 22, 2004 10:42 AM
Subject: Re: [cisco-voip] ip phone: transfer call


This is normal for CCM 3.3.3 and lower. I believe it is 'fixed' in v3.3.4 and 4.x but I couldn't find anything in the release notes about it.

Essentially, a phone can have only two calls active at once per line. By pressing the transfer button, you are initiating a new call - when you already have two in queue, you can't initiate a third.

They have some way to work around it, but I don't like it:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800945a6.shtml


----- Original Message -----
From: Leonardo D'Urso
To: cisco-voip@puck.nether.net
Sent: Thursday, July 22, 2004 10:22 AM
Subject: [cisco-voip] ip phone: transfer call



hi there,

I have a strange problem of ip phones (7905/12/40/60). I have configured
on a line with a DN. The call waiting service is active.
When I receive a phone call, I can transfer it on another phone.
When I receive 2 calls, one hold and the other active, if I try to
transfer one of that (the active), I have that the tranfer soft button is
not usable.
Is this normal?

thanks in advance.
Leo

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



------------------------------------------------------------------------------


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As others here have stated it is "fixed" in 4.0. That would indicate is was broken to begin with, which isn't true.

Default behavior for call waiting on 3.0, 3.1 and 3.2 was to allow the second call to be hung up on, and that was it.

Later phone loads (starting with 3.3, and later 3.2) allowed the second call to at least be parked.

That was how it was originally designed.

4.0 removes the "call waiting" concept, and replaces it with a Call Forward Busy trigger, that allows up to 16 calls to appear on a single line, each call having full call control (transfer, park, conference etc).

From what I'm aware of, this feature issue will never be fixed in any 3.x code.

4.0 is safe as an upgrade now, and based on some limited customer deployments, is as stable as 3.3.3 sr4, if not more stable in some cases. Only issue about getting 4.0 is that it's still on NPH.

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Leonardo D'Urso
Sent: Thu 7/22/2004 9:22 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] ip phone: transfer call




hi there,

I have a strange problem of ip phones (7905/12/40/60). I have configured
on a line with a DN. The call waiting service is active.
When I receive a phone call, I can transfer it on another phone.
When I receive 2 calls, one hold and the other active, if I try to
transfer one of that (the active), I have that the tranfer soft button is
not usable.
Is this normal?

thanks in advance.
Leo

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Hi Leonardo,

This is working as designed. With call waiting enabled, the 2nd call
occupies the phantom line appearance that we would normally use to setup the
2nd leg of the transfer.

This will be always be a limitation in CM versions earlier than 4.0(1) where
we support many (>2) calls per line appearance.

More Description:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186
a00800945a6.shtml

/Wes

> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Leonardo D'Urso
> Sent: Thursday, July 22, 2004 10:23 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] ip phone: transfer call
>
>
>
> hi there,
>
> I have a strange problem of ip phones (7905/12/40/60). I have configured
> on a line with a DN. The call waiting service is active.
> When I receive a phone call, I can transfer it on another phone.
> When I receive 2 calls, one hold and the other active, if I try to
> transfer one of that (the active), I have that the tranfer soft button is
> not usable.
> Is this normal?
>
> thanks in advance.
> Leo
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip