We've just upgraded to ES 3.1(2) and found that the new ES AA script
(aa.aef) appears to have several limitations that make it unusable for us.
Does anyone know if it's possible to use the IVR software kit
(SW-IVR-2.2-MCS=) to edit the existing script or write a new one which would
execute on the CallManager? I'm not excited about deploying a separate
server just to answer the phone.
Mike Armstrong
University of Florida CREC
Lake Alfred, FL
863.956.5891
(aa.aef) appears to have several limitations that make it unusable for us.
Does anyone know if it's possible to use the IVR software kit
(SW-IVR-2.2-MCS=) to edit the existing script or write a new one which would
execute on the CallManager? I'm not excited about deploying a separate
server just to answer the phone.
Mike Armstrong
University of Florida CREC
Lake Alfred, FL
863.956.5891