Mailing List Archive

CER Configuration - Guides?
Any good guides or blogs that go through this in a more real world way than the documentation?

I haven't found anything super helpful yet.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch@heliontechnologies.com
Re: CER Configuration - Guides? [ In reply to ]
This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html


-Matt

On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/> | e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
<image890010.png><http://www.heliontechnologies.com/>
<image285343.png><https://facebook.com/heliontech>
<image753523.png><https://twitter.com/heliontech>
<image362000.png><https://www.linkedin.com/company/helion-technologies>
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Re: CER Configuration - Guides? [ In reply to ]
Thank you, that is super useful


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch@heliontechnologies.com
From: Matt Taber (mtaber) <mtaber@cisco.com>
Sent: Wednesday, February 19, 2020 1:01 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CER Configuration - Guides?

[EXTERNAL]

This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html

-Matt


On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
<image890010.png><http://www.heliontechnologies.com/>
<image285343.png><https://facebook.com/heliontech>
<image753523.png><https://twitter.com/heliontech>
<image362000.png><https://www.linkedin.com/company/helion-technologies>
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: CER Configuration - Guides? [ In reply to ]
I just worked my way through the official configuration guide the other day. It was a challenge, but I got it pieced together. The call flow diagram on this TAC document would have been super helpful to have!

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Matthew Loraditch
Sent: Wednesday, February 19, 2020 1:07 PM
To: Matt Taber (mtaber) <mtaber@cisco.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful


Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Sent: Wednesday, February 19, 2020 1:01 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

[EXTERNAL]

This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html

-Matt

On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
<image890010.png><http://www.heliontechnologies.com/>
<image285343.png><https://facebook.com/heliontech>
<image753523.png><https://twitter.com/heliontech>
<image362000.png><https://www.linkedin.com/company/helion-technologies>
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: CER Configuration - Guides? [ In reply to ]
Its really not so bad once you go through it once. The system is super super simplistic in what it does. The hard part is keeping your data up to date.

The guide makes some assumptions about your system and dialplan, but I found that I needed to lab it once and go through it before I started making changes, as a lot of things in the guide or elsewhere seem to make the assumption that you’re going to run everything configured as 911/912/913XXXXXXXXXX with a 911CSS and that, and you just have to keep your head on straight to set it up otherwise.

I’ve not found any need to have explicit XXXX.911 route patterns as digit manipulation works just fine in our case. Similarly, I have partitions for internal and external service translations, and have ELINs sitting out there, external trigger mapping back in there (for elevators, other non on-system devices which we route through CER), and in internal the 911, 9.911, and other security triggers.

We no longer use CER to maintain NENA records for PS-ALI, and edit it directly ourselves, but it worked reasonably okay when we did use it in the past.

That guide is pretty close to what I wrote internally on how we set it up. I should try my own blog post or video on it but I’m sure I’ve been beaten to the punch about a hundred times over by now.

Adam

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Johnson, Tim
Sent: Wednesday, February 19, 2020 1:34 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com>; Matt Taber (mtaber) <mtaber@cisco.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CER Configuration - Guides?

I just worked my way through the official configuration guide the other day. It was a challenge, but I got it pieced together. The call flow diagram on this TAC document would have been super helpful to have!

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Loraditch
Sent: Wednesday, February 19, 2020 1:07 PM
To: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful



Matthew Loraditch?

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

|

e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>


[Helion Technologies]<http://www.heliontechnologies.com/>


[Facebook]<https://facebook.com/heliontech>


[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Sent: Wednesday, February 19, 2020 1:01 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

[EXTERNAL]

This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html

-Matt

On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.


Matthew Loraditch?

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

|

e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>


<image890010.png><http://www.heliontechnologies.com/>


<image285343.png><https://facebook.com/heliontech>


<image753523.png><https://twitter.com/heliontech>


<image362000.png><https://www.linkedin.com/company/helion-technologies>







_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: CER Configuration - Guides? [ In reply to ]
Oh one more interesting thing

The data import/export for switches, ports, etc are going to be the real lifesaver in maintaining your data. I’ve found that the import will sometimes allow different character lengths, or will provide more useful information about something (such as how it refers to an interface on a switch, which may not be how you’d expect for TE versus GE, FA, etc).

I think they posted a bug for it but at some point someone here imported a switch in this valid addressing format: 192.168.1 . See Wikipedia’s comment on that:

When fewer than four numbers are specified in the address in dotted notation, the last value is treated as an integer of as many bytes as are required to fill out the address to four octets. Thus, the address 127.65530 is equivalent to 127.0.255.250.

CER happily imports this and the tracking engine expands this forever cursing you with it appearing in the things-not-tracked email until you spot it later in tables. Maybe it at least shows up in the UI now.

Adam




From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Johnson, Tim
Sent: Wednesday, February 19, 2020 1:34 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com>; Matt Taber (mtaber) <mtaber@cisco.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CER Configuration - Guides?

I just worked my way through the official configuration guide the other day. It was a challenge, but I got it pieced together. The call flow diagram on this TAC document would have been super helpful to have!

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Matthew Loraditch
Sent: Wednesday, February 19, 2020 1:07 PM
To: Matt Taber (mtaber) <mtaber@cisco.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful



Matthew Loraditch?

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

|

e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>


[Helion Technologies]<http://www.heliontechnologies.com/>


[Facebook]<https://facebook.com/heliontech>


[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Sent: Wednesday, February 19, 2020 1:01 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

[EXTERNAL]

This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html

-Matt

On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.


Matthew Loraditch?

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

|

e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>


<image890010.png><http://www.heliontechnologies.com/>


<image285343.png><https://facebook.com/heliontech>


<image753523.png><https://twitter.com/heliontech>


<image362000.png><https://www.linkedin.com/company/helion-technologies>







_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: CER Configuration - Guides? [ In reply to ]
This reminds me of the time when my obsessiveness of things lining up got the better of me.

Editing the netware ip config file, I added zero’s to some of the octets.

Gotta admit. The config file looked pretty.

Didn’t work though.

Leading zeros were interpreted as a HEX indicator. Which, is apparently something that still happens.


Sent from my iPhone

On Feb 19, 2020, at 1:54 PM, Pawlowski, Adam <ajp26@buffalo.edu<mailto:ajp26@buffalo.edu>> wrote:

Oh one more interesting thing

The data import/export for switches, ports, etc are going to be the real lifesaver in maintaining your data. I’ve found that the import will sometimes allow different character lengths, or will provide more useful information about something (such as how it refers to an interface on a switch, which may not be how you’d expect for TE versus GE, FA, etc).

I think they posted a bug for it but at some point someone here imported a switch in this valid addressing format: 192.168.1 . See Wikipedia’s comment on that:

When fewer than four numbers are specified in the address in dotted notation, the last value is treated as an integer of as many bytes as are required to fill out the address to four octets. Thus, the address 127.65530 is equivalent to 127.0.255.250.

CER happily imports this and the tracking engine expands this forever cursing you with it appearing in the things-not-tracked email until you spot it later in tables. Maybe it at least shows up in the UI now.

Adam




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Johnson, Tim
Sent: Wednesday, February 19, 2020 1:34 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>; Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

I just worked my way through the official configuration guide the other day. It was a challenge, but I got it pieced together. The call flow diagram on this TAC document would have been super helpful to have!

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Loraditch
Sent: Wednesday, February 19, 2020 1:07 PM
To: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful


Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
<image001.png><http://www.heliontechnologies.com/>
<image002.png><https://facebook.com/heliontech>
<image003.png><https://twitter.com/heliontech>
<image004.png><https://www.linkedin.com/company/helion-technologies>
From: Matt Taber (mtaber) <mtaber@cisco.com<mailto:mtaber@cisco.com>>
Sent: Wednesday, February 19, 2020 1:01 PM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CER Configuration - Guides?

[EXTERNAL]

This guide is a bit more streamlined, with configuration screenshots taken from an example deployment:
https://www.cisco.com/c/en/us/support/docs/unified-communications/emergency-responder/211453-Cisco-Emergency-Responder-Integration-wi.html

-Matt

On Feb 19, 2020, at 12:53 PM, Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Any good guides or blogs that go through this in a more real world way than the documentation?

I haven’t found anything super helpful yet.

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
<image890010.png><http://www.heliontechnologies.com/>
<image285343.png><https://facebook.com/heliontech>
<image753523.png><https://twitter.com/heliontech>
<image362000.png><https://www.linkedin.com/company/helion-technologies>
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
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