Jon Udell writes a nice piece about the sad state of tech support for
high-end products (and how most people end up searching for answers in
scattered chat fora).
http://www.infoworld.com/article/05/01/07/02OPstrategic_1.html
I would enjoy using a wiki dedicated to product information, with a
level of detail and a breadth of coverage unsuitable for either
wikibooks or wikipedia. Right now lots of open-source products
maintain local wikis for users of their tools, but they too could
benefit from the wider audience of a unified public site.
Thoughts? Feel free to comment on meta:
http://meta.wikimedia.org/wiki/Proposals_for_new_projects#Wikiproducts
--
+sj+
high-end products (and how most people end up searching for answers in
scattered chat fora).
http://www.infoworld.com/article/05/01/07/02OPstrategic_1.html
I would enjoy using a wiki dedicated to product information, with a
level of detail and a breadth of coverage unsuitable for either
wikibooks or wikipedia. Right now lots of open-source products
maintain local wikis for users of their tools, but they too could
benefit from the wider audience of a unified public site.
Thoughts? Feel free to comment on meta:
http://meta.wikimedia.org/wiki/Proposals_for_new_projects#Wikiproducts
--
+sj+