Mailing List Archive: ITicketChangeListener usecase

ITicketChangeListener usecase

Oct 13, 2021, 12:54 AM

Post #1 of 8 (825 views)

Hi Ryan,

i know i could browse through the code and tryto find a proper example but
since you know the code base you might be able to point me to something
much quicker.

What i wanna do is react one a action like creation of a ticket and fire of
some infos in a payload in a request to a rest api. So i would a simple
pointer on how to hook into the workflow after the ticket is created.

My idea os to send notifications to a teams channel when someone created a
ticket, maybe later build something to accept it form there but for now
simply get the ticket infos into teams

cheers

MArkus

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOmX1VOJs2y7tcm%2BbrQX-DFCjE6Ovh1iSyHtCEbT9Xc0xw%40mail.gmail.com.

Re: ITicketChangeListener usecase [ In reply to ]

roger.oberholtzer at gmail

Oct 13, 2021, 2:34 AM

Post #2 of 8 (825 views)

Permalink

This sounds interesting. Sending messages to a Teams group would
perhaps wake up some of our users..

On Wed, Oct 13, 2021 at 9:54 AM Markus Rosjat <markus.rosjat@gmail.com> wrote:
>
> Hi Ryan,
>
> i know i could browse through the code and tryto find a proper example but since you know the code base you might be able to point me to something much quicker.
>
> What i wanna do is react one a action like creation of a ticket and fire of some infos in a payload in a request to a rest api. So i would a simple pointer on how to hook into the workflow after the ticket is created.
>
> My idea os to send notifications to a teams channel when someone created a ticket, maybe later build something to accept it form there but for now simply get the ticket infos into teams
>
>
> cheers
>
> MArkus
>
> --
> You received this message because you are subscribed to the Google Groups "Trac Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOmX1VOJs2y7tcm%2BbrQX-DFCjE6Ovh1iSyHtCEbT9Xc0xw%40mail.gmail.com.

--
Roger Oberholtzer

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CANkOqwPKtVj7BLXenVQ-dmvpfJF0EZYJ-SGtu2t0UXJaiohmwg%40mail.gmail.com.

Re: ITicketChangeListener usecase [ In reply to ]

markus.rosjat at gmail

Oct 13, 2021, 3:10 AM

Post #3 of 8 (825 views)

Permalink

Well the hard part is do provide user interface in track to configure what
to send. The actual delivery f the payload Idaho brainer after you
configure the connector in teams. Posting a message in python with requests
and a neon payload is a 3 liner

Roger Oberholtzer <roger.oberholtzer@gmail.com> schrieb am Mi., 13. Okt.
2021, 11:34:

> This sounds interesting. Sending messages to a Teams group would
> perhaps wake up some of our users..
>
> On Wed, Oct 13, 2021 at 9:54 AM Markus Rosjat <markus.rosjat@gmail.com>
> wrote:
> >
> > Hi Ryan,
> >
> > i know i could browse through the code and tryto find a proper example
> but since you know the code base you might be able to point me to something
> much quicker.
> >
> > What i wanna do is react one a action like creation of a ticket and fire
> of some infos in a payload in a request to a rest api. So i would a simple
> pointer on how to hook into the workflow after the ticket is created.
> >
> > My idea os to send notifications to a teams channel when someone created
> a ticket, maybe later build something to accept it form there but for now
> simply get the ticket infos into teams
> >
> >
> > cheers
> >
> > MArkus
> >
> > --
> > You received this message because you are subscribed to the Google
> Groups "Trac Users" group.
> > To unsubscribe from this group and stop receiving emails from it, send
> an email to trac-users+unsubscribe@googlegroups.com.
> > To view this discussion on the web visit
> https://groups.google.com/d/msgid/trac-users/CAJ4osOmX1VOJs2y7tcm%2BbrQX-DFCjE6Ovh1iSyHtCEbT9Xc0xw%40mail.gmail.com
> .
>
>
>
> --
> Roger Oberholtzer
>
> --
> You received this message because you are subscribed to the Google Groups
> "Trac Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to trac-users+unsubscribe@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/trac-users/CANkOqwPKtVj7BLXenVQ-dmvpfJF0EZYJ-SGtu2t0UXJaiohmwg%40mail.gmail.com
> .
>

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOmPUWGK31qtDwaD-F7WyA829ttCAu3nTo7xSNL0SAnnBQ%40mail.gmail.com.

Re: ITicketChangeListener usecase [ In reply to ]

markus.rosjat at gmail

Oct 13, 2021, 3:13 AM

Post #4 of 8 (825 views)

Permalink

Sorry for the autocorrect stuff in my previous message!

Markus Rosjat <markus.rosjat@gmail.com> schrieb am Mi., 13. Okt. 2021,
12:10:

> Well the hard part is do provide user interface in track to configure
> what to send. The actual delivery f the payload
>

The delivery of the payload is a no brainer

Idaho brainer after you configure the connector in teams. Posting a
> message in python with requests and a neon payload is a 3 liner
>

Posting a json payload with requests is a 3 liner

>
> Roger Oberholtzer <roger.oberholtzer@gmail.com> schrieb am Mi., 13. Okt.
> 2021, 11:34:
>
>> This sounds interesting. Sending messages to a Teams group would
>> perhaps wake up some of our users..
>>
>> On Wed, Oct 13, 2021 at 9:54 AM Markus Rosjat <markus.rosjat@gmail.com>
>> wrote:
>> >
>> > Hi Ryan,
>> >
>> > i know i could browse through the code and tryto find a proper example
>> but since you know the code base you might be able to point me to something
>> much quicker.
>> >
>> > What i wanna do is react one a action like creation of a ticket and
>> fire of some infos in a payload in a request to a rest api. So i would a
>> simple pointer on how to hook into the workflow after the ticket is
>> created.
>> >
>> > My idea os to send notifications to a teams channel when someone
>> created a ticket, maybe later build something to accept it form there but
>> for now simply get the ticket infos into teams
>> >
>> >
>> > cheers
>> >
>> > MArkus
>> >
>> > --
>> > You received this message because you are subscribed to the Google
>> Groups "Trac Users" group.
>> > To unsubscribe from this group and stop receiving emails from it, send
>> an email to trac-users+unsubscribe@googlegroups.com.
>> > To view this discussion on the web visit
>> https://groups.google.com/d/msgid/trac-users/CAJ4osOmX1VOJs2y7tcm%2BbrQX-DFCjE6Ovh1iSyHtCEbT9Xc0xw%40mail.gmail.com
>> .
>>
>>
>>
>> --
>> Roger Oberholtzer
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Trac Users" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to trac-users+unsubscribe@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/trac-users/CANkOqwPKtVj7BLXenVQ-dmvpfJF0EZYJ-SGtu2t0UXJaiohmwg%40mail.gmail.com
>> .
>>
>

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOn8%3DuNnFs4QE6r8Yd61CwdGSJMjnXVTUa_88KzYj%2BHweg%40mail.gmail.com.

Re: ITicketChangeListener usecase [ In reply to ]

rjollos at gmail

Oct 13, 2021, 2:32 PM

Post #5 of 8 (825 views)

Permalink

On Wednesday, October 13, 2021 at 12:54:52 AM UTC-7 markus...@gmail.com
wrote:

> Hi Ryan,
>
> i know i could browse through the code and tryto find a proper example but
> since you know the code base you might be able to point me to something
> much quicker.
>
> What i wanna do is react one a action like creation of a ticket and fire
> of some infos in a payload in a request to a rest api. So i would a simple
> pointer on how to hook into the workflow after the ticket is created.
>
> My idea os to send notifications to a teams channel when someone created a
> ticket, maybe later build something to accept it form there but for now
> simply get the ticket infos into teams
>
>
> cheers
>
> MArkus
>

There are pages documenting ITicketManipulator and ITicketChangeListener:
https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketManipulator
https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketChangeListener

The former is sometimes used when you need access to the request object,
otherwise the latter is probably more straightforward for your use case.

Ryan

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com.

Re: Re: ITicketChangeListener usecase [ In reply to ]

markus.rosjat at gmail

Oct 14, 2021, 8:51 AM

Post #6 of 8 (825 views)

Permalink

Hi Ryan,

yeah the 2nd link seems to be the stuff that could help.

Thanks

MArkus

Am Mi., 13. Okt. 2021 um 23:32 Uhr schrieb RjOllos <rjollos@gmail.com>:

>
>
> On Wednesday, October 13, 2021 at 12:54:52 AM UTC-7 markus...@gmail.com
> wrote:
>
>> Hi Ryan,
>>
>> i know i could browse through the code and tryto find a proper example
>> but since you know the code base you might be able to point me to something
>> much quicker.
>>
>> What i wanna do is react one a action like creation of a ticket and fire
>> of some infos in a payload in a request to a rest api. So i would a simple
>> pointer on how to hook into the workflow after the ticket is created.
>>
>> My idea os to send notifications to a teams channel when someone created
>> a ticket, maybe later build something to accept it form there but for now
>> simply get the ticket infos into teams
>>
>>
>> cheers
>>
>> MArkus
>>
>
> There are pages documenting ITicketManipulator and ITicketChangeListener:
>
> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketManipulator
>
> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketChangeListener
>
> The former is sometimes used when you need access to the request object,
> otherwise the latter is probably more straightforward for your use case.
>
> Ryan
>
> --
> You received this message because you are subscribed to the Google Groups
> "Trac Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to trac-users+unsubscribe@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com
> <https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOkamiUSXx6Wn52oVx63Qz-feL-NtKQ6%2BpoGFaFqY89mMA%40mail.gmail.com.

Re: Re: ITicketChangeListener usecase [ In reply to ]

markus.rosjat at gmail

Oct 18, 2021, 9:05 AM

Post #7 of 8 (825 views)

Permalink

so here would be a very basic proof of concept for code that sends a
notification to a teams channel.

https://gist.github.com/rosjat/e63dac514858c98f5ce22ee24c928f24

as i said very basic, not really planned but as a proof of concept more
then enough i guess. There is no way to customize things since it just
shows the idea

cheers

Markus

Am Do., 14. Okt. 2021 um 17:51 Uhr schrieb Markus Rosjat <
markus.rosjat@gmail.com>:

> Hi Ryan,
>
> yeah the 2nd link seems to be the stuff that could help.
>
> Thanks
>
> MArkus
>
> Am Mi., 13. Okt. 2021 um 23:32 Uhr schrieb RjOllos <rjollos@gmail.com>:
>
>>
>>
>> On Wednesday, October 13, 2021 at 12:54:52 AM UTC-7 markus...@gmail.com
>> wrote:
>>
>>> Hi Ryan,
>>>
>>> i know i could browse through the code and tryto find a proper example
>>> but since you know the code base you might be able to point me to something
>>> much quicker.
>>>
>>> What i wanna do is react one a action like creation of a ticket and fire
>>> of some infos in a payload in a request to a rest api. So i would a simple
>>> pointer on how to hook into the workflow after the ticket is created.
>>>
>>> My idea os to send notifications to a teams channel when someone created
>>> a ticket, maybe later build something to accept it form there but for now
>>> simply get the ticket infos into teams
>>>
>>>
>>> cheers
>>>
>>> MArkus
>>>
>>
>> There are pages documenting ITicketManipulator and ITicketChangeListener:
>>
>> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketManipulator
>>
>> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketChangeListener
>>
>> The former is sometimes used when you need access to the request object,
>> otherwise the latter is probably more straightforward for your use case.
>>
>> Ryan
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Trac Users" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to trac-users+unsubscribe@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com
>> <https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com?utm_medium=email&utm_source=footer>
>> .
>>
>

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOk2Gi9pcFJ6S7ofk-8G9HR-%2BH-0XT0g6927F96nSgPe5Q%40mail.gmail.com.

Re: Re: ITicketChangeListener usecase [ In reply to ]

markus.rosjat at gmail

Nov 6, 2021, 3:00 AM

Post #8 of 8 (792 views)

Permalink

Hi there,

I just started to play around a little more and got some basics started
here https://github.com/rosjat/TracTicketMSTeamsDispatcherPlugin
this is just to get me going with stuff and might never evolve to something
useful but at least there is a repo and if someone is intersted in input or
cooperation there is a place to start.

Cheers

Markus

Am Mo., 18. Okt. 2021 um 18:05 Uhr schrieb Markus Rosjat <
markus.rosjat@gmail.com>:

> so here would be a very basic proof of concept for code that sends a
> notification to a teams channel.
>
> https://gist.github.com/rosjat/e63dac514858c98f5ce22ee24c928f24
>
> as i said very basic, not really planned but as a proof of concept more
> then enough i guess. There is no way to customize things since it just
> shows the idea
>
> cheers
>
> Markus
>
> Am Do., 14. Okt. 2021 um 17:51 Uhr schrieb Markus Rosjat <
> markus.rosjat@gmail.com>:
>
>> Hi Ryan,
>>
>> yeah the 2nd link seems to be the stuff that could help.
>>
>> Thanks
>>
>> MArkus
>>
>> Am Mi., 13. Okt. 2021 um 23:32 Uhr schrieb RjOllos <rjollos@gmail.com>:
>>
>>>
>>>
>>> On Wednesday, October 13, 2021 at 12:54:52 AM UTC-7 markus...@gmail.com
>>> wrote:
>>>
>>>> Hi Ryan,
>>>>
>>>> i know i could browse through the code and tryto find a proper example
>>>> but since you know the code base you might be able to point me to something
>>>> much quicker.
>>>>
>>>> What i wanna do is react one a action like creation of a ticket and
>>>> fire of some infos in a payload in a request to a rest api. So i would a
>>>> simple pointer on how to hook into the workflow after the ticket is
>>>> created.
>>>>
>>>> My idea os to send notifications to a teams channel when someone
>>>> created a ticket, maybe later build something to accept it form there but
>>>> for now simply get the ticket infos into teams
>>>>
>>>>
>>>> cheers
>>>>
>>>> MArkus
>>>>
>>>
>>> There are pages documenting ITicketManipulator and ITicketChangeListener:
>>>
>>> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketManipulator
>>>
>>> https://trac.edgewall.org/wiki/TracDev/PluginDevelopment/ExtensionPoints/trac.ticket.api.ITicketChangeListener
>>>
>>> The former is sometimes used when you need access to the request object,
>>> otherwise the latter is probably more straightforward for your use case.
>>>
>>> Ryan
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Trac Users" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to trac-users+unsubscribe@googlegroups.com.
>>> To view this discussion on the web visit
>>> https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com
>>> <https://groups.google.com/d/msgid/trac-users/3344a4ce-dbc3-4e77-9f20-19dbc90a9a58n%40googlegroups.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>

--
You received this message because you are subscribed to the Google Groups "Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAJ4osOkCa8Z%2BZjcjYd71jkmjeQ3bTyhfzR2F6y2jp3XuWVwyTw%40mail.gmail.com.