Mailing List Archive: Default state for Ticket - Attachments, Change History, Modify Ticket, Add Comment

Default state for Ticket - Attachments, Change History, Modify Ticket, Add Comment

Jan 11, 2021, 6:26 AM

Post #1 of 3 (376 views)

Hi Everyone,

I'm using Trac 1.4.2 and when I open a ticket the 4 items (Attachments,
Change History, Modify Ticket, Add Comment) are, by default, either open or
closed.

I have a user of one of my 50 odd projects that is asking for different
behaviour (than the default).

Is there a way to specify, on a per project basis, which of these 4 items
will be open (respectively closed) by editing a conf file setting? It would
be nice to be able to say something like

[some section]
ticket attachments default = open
ticket change history default = closed
ticket modify ticket default = closed
ticket add comment default = closed

Kindly,
Aikido Guy

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Re: Default state for Ticket - Attachments, Change History, Modify Ticket, Add Comment [ In reply to ]

rjollos at gmail

Jan 11, 2021, 12:43 PM

Post #2 of 3 (376 views)

Permalink

On Monday, January 11, 2021 at 6:26:51 AM UTC-8 aiki...@gmail.com wrote:

>
> Hi Everyone,
>
> I'm using Trac 1.4.2 and when I open a ticket the 4 items (Attachments,
> Change History, Modify Ticket, Add Comment) are, by default, either open or
> closed.
>
> I have a user of one of my 50 odd projects that is asking for different
> behaviour (than the default).
>
> Is there a way to specify, on a per project basis, which of these 4 items
> will be open (respectively closed) by editing a conf file setting? It would
> be nice to be able to say something like
>
> [some section]
> ticket attachments default = open
> ticket change history default = closed
> ticket modify ticket default = closed
> ticket add comment default = closed
>
> Kindly,
> Aikido Guy
>

This is another case where the only option at present is to add some
site-specific JavaScript. A plugin could be developed to make the behavior
a user preference. There are some code submissions here:
https://trac.edgewall.org/ticket/9807

Ryan

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Re: Default state for Ticket - Attachments, Change History, Modify Ticket, Add Comment [ In reply to ]

aikidoguy at gmail

Jan 11, 2021, 1:03 PM

Post #3 of 3 (376 views)

Permalink

Thank you! I'm glad to see that there is a work around. I'll give it a try
in the next days...

Kindly,
Aikido Guy

On Monday, January 11, 2021 at 3:43:56 PM UTC-5 RjOllos wrote:

> On Monday, January 11, 2021 at 6:26:51 AM UTC-8 aiki...@gmail.com wrote:
>
>>
>> Hi Everyone,
>>
>> I'm using Trac 1.4.2 and when I open a ticket the 4 items (Attachments,
>> Change History, Modify Ticket, Add Comment) are, by default, either open or
>> closed.
>>
>> I have a user of one of my 50 odd projects that is asking for different
>> behaviour (than the default).
>>
>> Is there a way to specify, on a per project basis, which of these 4 items
>> will be open (respectively closed) by editing a conf file setting? It would
>> be nice to be able to say something like
>>
>> [some section]
>> ticket attachments default = open
>> ticket change history default = closed
>> ticket modify ticket default = closed
>> ticket add comment default = closed
>>
>> Kindly,
>> Aikido Guy
>>
>
> This is another case where the only option at present is to add some
> site-specific JavaScript. A plugin could be developed to make the behavior
> a user preference. There are some code submissions here:
> https://trac.edgewall.org/ticket/9807
>
> Ryan
>

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