Mailing List Archive

Gmail spam filters
This is a bit off-topic, but I'm hoping someone here might have some suggestions.

We are having a problem getting mail to Gmail users.  It almost always ends up in
their spam folder.  I have set up SPF, DKIM, and DMARC.  The mail-tester.com email
test gives a 10/10 for the test emails I have sent to it.  The information I've been
able to find from Google is completely unhelpful.  I tried signing up for their
postmaster tools, but my volume is too low to show any data.

Does anyone have any tips on how to get mail through Gmail's spam filters?

Thanks,

Bowie
Re: Gmail spam filters [ In reply to ]
Dear Bowie,

I'm afraid this really isn't a question for this email list, since it
has nothing to do with SpamAssassin.

However, to not just send you off with nothing: IP reputation plays a
big role for Google. If you're hosted by a provider like OVH, that seems
to serve lots of cybercriminals, your IP might have been previously used
for spamming and therefore just has a bad reputation already. Spammers
nowadays also more often set up SPF, DKIM and DMARC properly. If you've
made sure you have SSL/TLS enable, SPF, DKIM and DMARC set up, reverse
DNS, DNS, and your email server's domain are all set up properly, then
really the best thing you can do is give it time and ask people to mark
your emails as "not spam" in the mean time. You may also consider
changing providers/IP if you're with a more notorious provider.

I'm afraid you really can't do much more. It's quite unfair but it's the
way things work I'm afraid. But again, this really isn't a question for
this list. Perhaps try Libera IRC, some forum or something like Reddit?

Kind regards,
Bert

On 17/06/2021 17:42, Bowie Bailey wrote:
> This is a bit off-topic, but I'm hoping someone here might have some
> suggestions.
>
> We are having a problem getting mail to Gmail users.  It almost always
> ends up in their spam folder.  I have set up SPF, DKIM, and DMARC. 
> The mail-tester.com email test gives a 10/10 for the test emails I
> have sent to it.  The information I've been able to find from Google
> is completely unhelpful.  I tried signing up for their postmaster
> tools, but my volume is too low to show any data.
>
> Does anyone have any tips on how to get mail through Gmail's spam
> filters?
>
> Thanks,
>
> Bowie
>
Re: Gmail spam filters [ In reply to ]
On 2021-06-17 17:42, Bowie Bailey wrote:

> Does anyone have any tips on how to get mail through Gmail's spam
> filters?

if 8 millions users say this mail is spam it surrely is spam :)

hint if recipients say its not spam to them, then it could change, it
does not being controlled by senders, even if senders do there own
homework