Mailing List Archive

SendGrid (Was: Re: Freshdesk (again))
Hello,

On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of
> complaints about Sendgrid.

Also mailop. Have personally received phishing mails through
SendGrid in the last 2 weeks in the name of citrix.com,
microsoft.com and netflix.com. The Citrix one was to a hostmaster@
address. It's hard to comprehend how SendGrid could be doing a worse
job of this, for so many months now.

Yet their list of legit clients is large, so they remain unblockable
for me. I just wish those clients knew how little SendGrid would do
to prevent their other customers sending out phishing emails in
their name.

Cheers,
Andy
RE: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
I am going to make for companies like maildrop and sendgrid a hard block
with reference to a page where someone can ask to be whitelisted with
only an email address. In this procedure clearly stating the reason of
the net block of these companies. If lots of sendgrid users are
confronted with this, they will move to a better service.
I can remember this fresh desk mail. I did not know where it came from.
But now I know, I will complain a few million times.




-----Original Message-----
To: users@spamassassin.apache.org
Subject: SendGrid (Was: Re: Freshdesk (again))

Hello,

On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of

> complaints about Sendgrid.

Also mailop. Have personally received phishing mails through SendGrid in
the last 2 weeks in the name of citrix.com, microsoft.com and
netflix.com. The Citrix one was to a hostmaster@ address. It's hard to
comprehend how SendGrid could be doing a worse job of this, for so many
months now.

Yet their list of legit clients is large, so they remain unblockable for
me. I just wish those clients knew how little SendGrid would do to
prevent their other customers sending out phishing emails in their name.

Cheers,
Andy
Re: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
Sendgrid is such an origin for spam- and phishing-mails with certain terms that I added extra meta-rules. From sendgrid and somewhere in the body is the term “Amazon”? Here are your 10 points.

Best,

Niels

> On 27. Jun 2020, at 11:32, Marc Roos <M.Roos@f1-outsourcing.eu> wrote:
>
> ?
>
> I am going to make for companies like maildrop and sendgrid a hard block
> with reference to a page where someone can ask to be whitelisted with
> only an email address. In this procedure clearly stating the reason of
> the net block of these companies. If lots of sendgrid users are
> confronted with this, they will move to a better service.
> I can remember this fresh desk mail. I did not know where it came from.
> But now I know, I will complain a few million times.
>
>
>
>
> -----Original Message-----
> To: users@spamassassin.apache.org
> Subject: SendGrid (Was: Re: Freshdesk (again))
>
> Hello,
>
>> On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
>> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of
>
>> complaints about Sendgrid.
>
> Also mailop. Have personally received phishing mails through SendGrid in
> the last 2 weeks in the name of citrix.com, microsoft.com and
> netflix.com. The Citrix one was to a hostmaster@ address. It's hard to
> comprehend how SendGrid could be doing a worse job of this, for so many
> months now.
>
> Yet their list of legit clients is large, so they remain unblockable for
> me. I just wish those clients knew how little SendGrid would do to
> prevent their other customers sending out phishing emails in their name.
>
> Cheers,
> Andy
>
>
Re: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
I just add an extra 5.0 points for coming from Sendgrid now so it goes straight to the Junk folder.

Users can pull it out of there if they really want it.

Sendgrid is becoming to ASP’s what OVH and Softlayer are to ISP's.


> On Jun 27, 2020, at 3:56 AM, Niels Kobschätzki <niels@kobschaetzki.net> wrote:
>
> Sendgrid is such an origin for spam- and phishing-mails with certain terms that I added extra meta-rules. From sendgrid and somewhere in the body is the term “Amazon”? Here are your 10 points.
>
> Best,
>
> Niels
>
>> On 27. Jun 2020, at 11:32, Marc Roos <M.Roos@f1-outsourcing.eu> wrote:
>>
>> ?
>>
>> I am going to make for companies like maildrop and sendgrid a hard block
>> with reference to a page where someone can ask to be whitelisted with
>> only an email address. In this procedure clearly stating the reason of
>> the net block of these companies. If lots of sendgrid users are
>> confronted with this, they will move to a better service.
>> I can remember this fresh desk mail. I did not know where it came from.
>> But now I know, I will complain a few million times.
>>
>>
>>
>>
>> -----Original Message-----
>> To: users@spamassassin.apache.org
>> Subject: SendGrid (Was: Re: Freshdesk (again))
>>
>> Hello,
>>
>>> On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
>>> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of
>>
>>> complaints about Sendgrid.
>>
>> Also mailop. Have personally received phishing mails through SendGrid in
>> the last 2 weeks in the name of citrix.com, microsoft.com and
>> netflix.com. The Citrix one was to a hostmaster@ address. It's hard to
>> comprehend how SendGrid could be doing a worse job of this, for so many
>> months now.
>>
>> Yet their list of legit clients is large, so they remain unblockable for
>> me. I just wish those clients knew how little SendGrid would do to
>> prevent their other customers sending out phishing emails in their name.
>>
>> Cheers,
>> Andy
>>
>>
>
Re: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
Very disappointed with sendgrid's fall from grace. Their
phishing/spam/malware and legit user mix is a nightmare. Rob at
Invaluement is working on some tech to help that and I am helping him with
that. You'll also find sendgrid rules in KAM.cf for this purpose too.

--
Kevin A. McGrail
Member, Apache Software Foundation
Chair Emeritus Apache SpamAssassin Project
https://www.linkedin.com/in/kmcgrail - 703.798.0171


On Mon, Aug 17, 2020 at 1:42 PM Philip Prindeville <
philipp_subx@redfish-solutions.com> wrote:

> I just add an extra 5.0 points for coming from Sendgrid now so it goes
> straight to the Junk folder.
>
> Users can pull it out of there if they really want it.
>
> Sendgrid is becoming to ASP’s what OVH and Softlayer are to ISP's.
>
>
> > On Jun 27, 2020, at 3:56 AM, Niels Kobschätzki <niels@kobschaetzki.net>
> wrote:
> >
> > Sendgrid is such an origin for spam- and phishing-mails with certain
> terms that I added extra meta-rules. From sendgrid and somewhere in the
> body is the term “Amazon”? Here are your 10 points.
> >
> > Best,
> >
> > Niels
> >
> >> On 27. Jun 2020, at 11:32, Marc Roos <M.Roos@f1-outsourcing.eu> wrote:
> >>
> >> ?
> >>
> >> I am going to make for companies like maildrop and sendgrid a hard
> block
> >> with reference to a page where someone can ask to be whitelisted with
> >> only an email address. In this procedure clearly stating the reason of
> >> the net block of these companies. If lots of sendgrid users are
> >> confronted with this, they will move to a better service.
> >> I can remember this fresh desk mail. I did not know where it came from.
> >> But now I know, I will complain a few million times.
> >>
> >>
> >>
> >>
> >> -----Original Message-----
> >> To: users@spamassassin.apache.org
> >> Subject: SendGrid (Was: Re: Freshdesk (again))
> >>
> >> Hello,
> >>
> >>> On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
> >>> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of
> >>
> >>> complaints about Sendgrid.
> >>
> >> Also mailop. Have personally received phishing mails through SendGrid
> in
> >> the last 2 weeks in the name of citrix.com, microsoft.com and
> >> netflix.com. The Citrix one was to a hostmaster@ address. It's hard to
> >> comprehend how SendGrid could be doing a worse job of this, for so many
> >> months now.
> >>
> >> Yet their list of legit clients is large, so they remain unblockable
> for
> >> me. I just wish those clients knew how little SendGrid would do to
> >> prevent their other customers sending out phishing emails in their name.
> >>
> >> Cheers,
> >> Andy
> >>
> >>
> >
>
>
RE: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
> Very disappointed with sendgrid's fall from grace.

I saw once some video about angel investment, where some guy says
something like "get the money as fast as possible from your clients
pocket into yours". I would say there is little grace to be found.

> Their phishing/spam/malware and legit user mix is a nightmare.

This is the just common business model, others applying this to.
Re: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
Marc Roos skrev den 2020-08-24 09:05:
>> Very disappointed with sendgrid's fall from grace.
> I saw once some video about angel investment, where some guy says
> something like "get the money as fast as possible from your clients
> pocket into yours". I would say there is little grace to be found.

as the old gold diggers in america, there was lots to be found if
digging long enough

with email its diffrent

>> Their phishing/spam/malware and legit user mix is a nightmare.
> This is the just common business model, others applying this to.

so lets change the rules :=)

money should not make the emails go around, like wize no pressident
should be elected by money

thanks for Esp plugin btw
Re: SendGrid (Was: Re: Freshdesk (again)) [ In reply to ]
> money should not make the emails go around, like wize no pressident should
> be elected by money

Well, no judge nor congressman should be elected by money either. But we
changed the rules some dacades back and legalized bribery, specifically in
the payment of money to elect your favorite candidate. So, as functionally
implemented in the current US Govenrment, all elected officials *should* be
elected by money, because that is the law.

But that is very off topic, hopefully.

Loren