Mailing List Archive: Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied.

Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/

Mar 14, 2019, 12:41 AM

Post #1 of 5 (1764 views)

People,

I had to do a lot of housecleaning on my server and now when trying to
create a new user with a name that has existed previously and then
mailing that user locally I get this:

@400000005c8a03630d6c68b4 delivery 13: deferral:
Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/
@400000005c8a03630d6c7084 status: local 0/10 remote 0/20

If I create a new user with a name that has never existed before, then
the user receives mail as normal - there are no difference in
permissions etc on the Maildirs for each type of new user.

I have made sure there are no issues with these files by cleaning out
old stuff before creating the new user:

/var/spool/mail/reused_old_user_name
/home/reused_old_user_name
/etc/subgid
/etc/subuid
/etc/passwd
/etc/shadow
/etc/group
/etc/gshadow

- what else could be causing this problem?

Thanks,

Phil.
--
Philip Rhoades

PO Box 896
Cowra NSW 2794
Australia
E-mail: phil@pricom.com.au

Re: Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/ [ In reply to ]

mbhangui at gmail

Mar 14, 2019, 8:08 AM

Post #2 of 5 (1764 views)

Permalink

On Thu, 14 Mar 2019 at 13:13, Philip Rhoades <phil@pricom.com.au> wrote:

> If I create a new user with a name that has never existed before, then
> the user receives mail as normal - there are no difference in
> permissions etc on the Maildirs for each type of new user.
>
> I have made sure there are no issues with these files by cleaning out
> old stuff before creating the new user:
>
> /var/spool/mail/reused_old_user_name
> /home/reused_old_user_name
> /etc/subgid
> /etc/subuid
> /etc/passwd
> /etc/shadow
> /etc/group
> /etc/gshadow
>
> - what else could be causing this problem?
>
> Anything in the assign file or a .qmail file?

--
Regards Manvendra - http://www.indimail.org
GPG Pub Key
http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC7CBC760014D250C

Re: Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/ [ In reply to ]

ed-qmail at s5h

Mar 14, 2019, 1:30 PM

Post #3 of 5 (1763 views)

Permalink

On Thu, Mar 14, 2019 at 06:41:26pm +1100, Philip Rhoades wrote:
> People,
>
> I had to do a lot of housecleaning on my server and now when trying to
> create a new user with a name that has existed previously and then mailing
> that user locally I get this:
>
> @400000005c8a03630d6c68b4 delivery 13: deferral:
> Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/
> @400000005c8a03630d6c7084 status: local 0/10 remote 0/20
>
> I have made sure there are no issues with these files by cleaning out old
> stuff before creating the new user:

Do you have any double entries in passwd/shadow? Are the two in sync?

# grep phr /etc/*

and

# ls -al /home/phr /home/phr/Maildir

Are the perms correct here?

Does the account work? What happens if you 'sudo su - phr'?

--
Best regards,
Ed http://www.s5h.net/

Re: Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/ [ In reply to ]

amb-sendok-1555206942.gkknlggdbfblgnpoaeaj at bradfo

Mar 14, 2019, 6:55 PM

Post #4 of 5 (1762 views)

Permalink

Thus said Philip Rhoades on Thu, 14 Mar 2019 18:41:26 +1100:

> @400000005c8a03630d6c68b4 delivery 13: deferral:
> Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/
> @400000005c8a03630d6c7084 status: local 0/10 remote 0/20

What are the permissions and ownership on /home/phr?

Are you using qmail-users(5)?

Andy
--
TAI64 timestamp: 400000005c8b0643

Re: Creating new users with an old name: deferral: Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/ [ In reply to ]

phil at pricom

Mar 21, 2019, 11:19 AM

Post #5 of 5 (1732 views)

Permalink

Abdullah,

On 2019-03-14 23:31, Abdullah Ülker wrote:
> ~# id user
>
> compare file with
> cat /var/qmai/users/assign

That's it! All the stuff in users is old - I renamed that dir and
created a new empty one and mails started getting delivered!

Many thanks!

Regards,

Phil.

> 14 Mart 2019 15:19:49 Philip Rhoades <phil@pricom.com.au> yazd?:
>
>> Abdullah,
>>
>>
>> On 2019-03-14 22:27, Abdullah Ülker wrote:
>>> Are you using vpopmail ?
>>
>>
>> No.
>>
>> P.
>>
>>
>>
>>> 14 Mart 2019 10:43:47 Philip Rhoades <phil@pricom.com.au> yazd?:
>>>
>>>> People,
>>>>
>>>> I had to do a lot of housecleaning on my server and now when trying
>>>> to
>>>> create a new user with a name that has existed previously and then
>>>> mailing that user locally I get this:
>>>>
>>>> @400000005c8a03630d6c68b4 delivery 13: deferral:
>>>> Unable_to_switch_to_/home/phr:_access_denied._(#4.3.0)/
>>>> @400000005c8a03630d6c7084 status: local 0/10 remote 0/20
>>>>
>>>> If I create a new user with a name that has never existed before,
>>>> then
>>>> the user receives mail as normal - there are no difference in
>>>> permissions etc on the Maildirs for each type of new user.
>>>>
>>>> I have made sure there are no issues with these files by cleaning
>>>> out
>>>> old stuff before creating the new user:
>>>>
>>>> /var/spool/mail/reused_old_user_name
>>>> /home/reused_old_user_name
>>>> /etc/subgid
>>>> /etc/subuid
>>>> /etc/passwd
>>>> /etc/shadow
>>>> /etc/group
>>>> /etc/gshadow
>>>>
>>>> - what else could be causing this problem?
>>>>
>>>> Thanks,
>>>>
>>>> Phil.
>>>> --
>>>> Philip Rhoades
>>>>
>>>> PO Box 896
>>>> Cowra NSW 2794
>>>> Australia
>>>> E-mail: phil@pricom.com.au
>>
>> --
>> Philip Rhoades
>>
>> PO Box 896
>> Cowra NSW 2794
>> Australia
>> E-mail: phil@pricom.com.au

--
Philip Rhoades

PO Box 896
Cowra NSW 2794
Australia
E-mail: phil@pricom.com.au