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PF_RING licence rejected after machine re-imaged
ah at andrew-howard
Jun 3, 2020, 6:05 AM
Post #1 of 5 (1001 views)
Permalink
Hi,

We recently moved a machine from one part of our network to another,
requiring it to be re-imaged to fulfil some regulatory requirements.

Prior to the move, PF_RING in zero-copy mode worked fine for both
capture interfaces. After the move, our licence is no longer recognised,
and PF_RING zero copy mode operates in demo mode only.

The NIC is an Intel X710 device, and we were using PF_RING 7.4.0 running
i40e drivers. The OS was Centos 7.

The machine was re-imaged with a fresh copy of Centos 7, PF_RING 7.4.0
re-installed, and our existing licences re-applied to the usual
/etc/pfring/<mac> files.

Our PF_RING reports itself as 7.5.0.181221 according to
examples_zc/zcount et al.  All hardware and MACs are as-was prior to the
move.

Any suggestions for diagnostics or remedy would be warmly received.

Regards,
A.


--
Andrew Howard
ah@andrew-howard.me.uk
Re: PF_RING licence rejected after machine re-imaged [ In reply to ]
cardigliano at ntop
Jun 3, 2020, 6:10 AM
Post #2 of 5 (1001 views)
Permalink
Hi Andrew
please provide the orderid (send a direct email)

Thank you
Alfredo

> On 3 Jun 2020, at 15:05, Andrew Howard <ah@andrew-howard.me.uk> wrote:
>
> Hi,
>
> We recently moved a machine from one part of our network to another, requiring it to be re-imaged to fulfil some regulatory requirements.
>
> Prior to the move, PF_RING in zero-copy mode worked fine for both capture interfaces. After the move, our licence is no longer recognised, and PF_RING zero copy mode operates in demo mode only.
>
> The NIC is an Intel X710 device, and we were using PF_RING 7.4.0 running i40e drivers. The OS was Centos 7.
>
> The machine was re-imaged with a fresh copy of Centos 7, PF_RING 7.4.0 re-installed, and our existing licences re-applied to the usual /etc/pfring/<mac> files.
>
> Our PF_RING reports itself as 7.5.0.181221 according to examples_zc/zcount et al. All hardware and MACs are as-was prior to the move.
>
> Any suggestions for diagnostics or remedy would be warmly received.
>
> Regards,
> A.
>
>
>
> --
> Andrew Howard
> ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>_______________________________________________
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop
Re: PF_RING licence rejected after machine re-imaged [ In reply to ]
cardigliano at ntop
Jun 3, 2020, 6:10 AM
Post #3 of 5 (1001 views)
Permalink
Hi Andrew
please provide the orderid (send a direct email)

Thank you
Alfredo

> On 3 Jun 2020, at 15:05, Andrew Howard <ah@andrew-howard.me.uk> wrote:
>
> Hi,
>
> We recently moved a machine from one part of our network to another, requiring it to be re-imaged to fulfil some regulatory requirements.
>
> Prior to the move, PF_RING in zero-copy mode worked fine for both capture interfaces. After the move, our licence is no longer recognised, and PF_RING zero copy mode operates in demo mode only.
>
> The NIC is an Intel X710 device, and we were using PF_RING 7.4.0 running i40e drivers. The OS was Centos 7.
>
> The machine was re-imaged with a fresh copy of Centos 7, PF_RING 7.4.0 re-installed, and our existing licences re-applied to the usual /etc/pfring/<mac> files.
>
> Our PF_RING reports itself as 7.5.0.181221 according to examples_zc/zcount et al. All hardware and MACs are as-was prior to the move.
>
> Any suggestions for diagnostics or remedy would be warmly received.
>
> Regards,
> A.
>
>
>
> --
> Andrew Howard
> ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>_______________________________________________
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop
Re: PF_RING licence rejected after machine re-imaged [ In reply to ]
cardigliano at ntop
Jun 3, 2020, 8:38 AM
Post #4 of 5 (1001 views)
Permalink
Update for the ml: this old pf_ring version was affected by case sensitivity
for the license file name (it should reflect the mac address)

Alfredo

> On 3 Jun 2020, at 15:10, Alfredo Cardigliano <cardigliano@ntop.org> wrote:
>
> Hi Andrew
> please provide the orderid (send a direct email)
>
> Thank you
> Alfredo
>
>> On 3 Jun 2020, at 15:05, Andrew Howard <ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>> wrote:
>>
>> Hi,
>>
>> We recently moved a machine from one part of our network to another, requiring it to be re-imaged to fulfil some regulatory requirements.
>>
>> Prior to the move, PF_RING in zero-copy mode worked fine for both capture interfaces. After the move, our licence is no longer recognised, and PF_RING zero copy mode operates in demo mode only.
>>
>> The NIC is an Intel X710 device, and we were using PF_RING 7.4.0 running i40e drivers. The OS was Centos 7.
>>
>> The machine was re-imaged with a fresh copy of Centos 7, PF_RING 7.4.0 re-installed, and our existing licences re-applied to the usual /etc/pfring/<mac> files.
>>
>> Our PF_RING reports itself as 7.5.0.181221 according to examples_zc/zcount et al. All hardware and MACs are as-was prior to the move.
>>
>> Any suggestions for diagnostics or remedy would be warmly received.
>>
>> Regards,
>> A.
>>
>>
>>
>> --
>> Andrew Howard
>> ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>_______________________________________________
>> Ntop mailing list
>> Ntop@listgateway.unipi.it <mailto:Ntop@listgateway.unipi.it>
>> http://listgateway.unipi.it/mailman/listinfo/ntop
>
> _______________________________________________
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop
Re: PF_RING licence rejected after machine re-imaged [ In reply to ]
cardigliano at ntop
Jun 3, 2020, 8:38 AM
Post #5 of 5 (1001 views)
Permalink
Update for the ml: this old pf_ring version was affected by case sensitivity
for the license file name (it should reflect the mac address)

Alfredo

> On 3 Jun 2020, at 15:10, Alfredo Cardigliano <cardigliano@ntop.org> wrote:
>
> Hi Andrew
> please provide the orderid (send a direct email)
>
> Thank you
> Alfredo
>
>> On 3 Jun 2020, at 15:05, Andrew Howard <ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>> wrote:
>>
>> Hi,
>>
>> We recently moved a machine from one part of our network to another, requiring it to be re-imaged to fulfil some regulatory requirements.
>>
>> Prior to the move, PF_RING in zero-copy mode worked fine for both capture interfaces. After the move, our licence is no longer recognised, and PF_RING zero copy mode operates in demo mode only.
>>
>> The NIC is an Intel X710 device, and we were using PF_RING 7.4.0 running i40e drivers. The OS was Centos 7.
>>
>> The machine was re-imaged with a fresh copy of Centos 7, PF_RING 7.4.0 re-installed, and our existing licences re-applied to the usual /etc/pfring/<mac> files.
>>
>> Our PF_RING reports itself as 7.5.0.181221 according to examples_zc/zcount et al. All hardware and MACs are as-was prior to the move.
>>
>> Any suggestions for diagnostics or remedy would be warmly received.
>>
>> Regards,
>> A.
>>
>>
>>
>> --
>> Andrew Howard
>> ah@andrew-howard.me.uk <mailto:ah@andrew-howard.me.uk>_______________________________________________
>> Ntop mailing list
>> Ntop@listgateway.unipi.it <mailto:Ntop@listgateway.unipi.it>
>> http://listgateway.unipi.it/mailman/listinfo/ntop
>
> _______________________________________________
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop

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