Mailing List Archive

License transfer problem
Hi everyone, I recently migrated my ntopng to a new hardware. I retired my license using this page : https://shop.ntop.org/recover_licenses.php but never succeded in recreating a new one with the new system id.
I always get this message : > The systemId xxx was not purchased in orderId xxx: please go back and specify a valid systemId. >

I finally got my license working using the --online-license-check parameter, but from today, it is not working anymore :-/ I have this in the log :

unable to validate Professional license [Invalid response received: data tampered (by HTTP proxy?)]


I needed to make use of the system today but it always starts in time limited mode and that's very frustrating.

Can someone give me an advice about that problem ?
Re: License transfer problem [ In reply to ]
Eddy
please contact me privately and send me the orderId

Regards Luca

> On 12 Apr 2019, at 15:20, Eddy Minet <eddy.minet@rsi-informatique.fr> wrote:
>
> Hi everyone, I recently migrated my ntopng to a new hardware. I retired my license using this page : https://shop.ntop.org/recover_licenses.php <https://shop.ntop.org/recover_licenses.php> but never succeded in recreating a new one with the new system id.
> I always get this message : » The systemId xxx was not purchased in orderId xxx: please go back and specify a valid systemId. »
>
> I finally got my license working using the --online-license-check parameter, but from today, it is not working anymore :-/ I have this in the log :
>
> unable to validate Professional license [Invalid response received: data tampered (by HTTP proxy?)]
>
>
> I needed to make use of the system today but it always starts in time limited mode and that’s very frustrating.
>
> Can someone give me an advice about that problem ?
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