Mailing List Archive: enabling more detailed logs from UI bring ntopng to panic

enabling more detailed logs from UI bring ntopng to panic

Sep 7, 2018, 5:55 AM

Post #1 of 3 (544 views)

hi folks,
to get an higher level of logging from Preferences menu of ntopng i enabled
more log files.
after that i restarted ntopng and it keeps crashing.
This is an extract of the messages:
Sep 7 14:54:08 bigbrother dbus[757]: [system] Successfully activated
service 'org.freedesktop.problems'
Sep 7 14:54:18 bigbrother systemd: Starting ntopng high-speed web-based
traffic monitoring and analysis tool...
Sep 7 14:54:18 bigbrother systemd: Started ntopng high-speed web-based
traffic monitoring and analysis tool.
Sep 7 14:54:18 bigbrother kernel: ntopng[20785]: segfault at 0 ip
00007fad45c23ed7 sp 00007fffc48c15c0 error 4 in libc-2.17.so
[7fad45be9000+1c3000]
Sep 7 14:54:18 bigbrother abrt-hook-ccpp: Process 20785 (ntopng) of user 0
killed by SIGSEGV - dumping core
Sep 7 14:54:18 bigbrother systemd: ntopng.service: main process exited,
code=dumped, status=11/SEGV
Sep 7 14:54:18 bigbrother systemd: Unit ntopng.service entered failed
state.
Sep 7 14:54:18 bigbrother systemd: ntopng.service failed.

is there a way to go back in the configuration ?

best regards
Luca

Re: enabling more detailed logs from UI bring ntopng to panic [ In reply to ]

deri at ntop

Sep 7, 2018, 5:56 AM

Post #2 of 3 (544 views)

Permalink

Luca
please file a ticket on github and attach an url containing a tar fie of ntopng binary (just the binary) and the core dump.

Thanks Luca

> On 7 Sep 2018, at 14:55, Luca Domenella <luca.domenella@gmail.com> wrote:
>
> hi folks,
> to get an higher level of logging from Preferences menu of ntopng i enabled more log files.
> after that i restarted ntopng and it keeps crashing.
> This is an extract of the messages:
> Sep 7 14:54:08 bigbrother dbus[757]: [system] Successfully activated service 'org.freedesktop.problems'
> Sep 7 14:54:18 bigbrother systemd: Starting ntopng high-speed web-based traffic monitoring and analysis tool...
> Sep 7 14:54:18 bigbrother systemd: Started ntopng high-speed web-based traffic monitoring and analysis tool.
> Sep 7 14:54:18 bigbrother kernel: ntopng[20785]: segfault at 0 ip 00007fad45c23ed7 sp 00007fffc48c15c0 error 4 in libc-2.17.so <http://libc-2.17.so/>[7fad45be9000+1c3000]
> Sep 7 14:54:18 bigbrother abrt-hook-ccpp: Process 20785 (ntopng) of user 0 killed by SIGSEGV - dumping core
> Sep 7 14:54:18 bigbrother systemd: ntopng.service: main process exited, code=dumped, status=11/SEGV
> Sep 7 14:54:18 bigbrother systemd: Unit ntopng.service entered failed state.
> Sep 7 14:54:18 bigbrother systemd: ntopng.service failed.
>
> is there a way to go back in the configuration ?
>
> best regards
> Luca
>
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