Mailing List Archive

[ADMIN] Re: [Telnyx #1243282] Twitter API problems Fri/13
Last time I replied privately (I think).

This time, I won't.

YO, Telnyx! If you can't keep your ticketing system from replying
to posters, please unsubscribe it from the list now.

Cheers,
-- jr '<admin/>' a

----- Original Message -----
> From: "Telnyx Support" <support@telnyx.com>
> To: "jra" <jra@baylink.com>
> Sent: Friday, January 13, 2023 9:51:10 PM
> Subject: [Telnyx #1243282] [outages] Twitter API problems Fri/13

>| Please type your reply above this line |
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> Dear Jay R. Ashworth?,
>
>
>
> Your Ticket ID is 1243282.
>
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>
> Thank you for your message! Resolving your case is our top priority and we
> wanted to let you know that this email is confirmation that we have received
> your request which will be investigated by our support team shortly.
>
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>
> Please take a moment to review our <a
> href="https://support.telnyx.com/en/articles/5170721-best-practices-for-contacting-support">best
> practices</a> to ensure our support team have the information they need to help
> you with your request in a timely manner.
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> Team Telnyx.
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> --------------------------------
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> This email is a service from Telnyx.
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> [WVRY3Q-6E37Z]

--
Jay R. Ashworth Baylink jra@baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
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Re: [ADMIN] Re: [Telnyx #1243282] Twitter API problems Fri/13 [ In reply to ]
On Sat, Jan 14, 2023 at 12:12 AM Jay R. Ashworth via Outages <
outages@outages.org> wrote:

YO, Telnyx! If you can't keep your ticketing system from replying
> to posters, please unsubscribe it from the list now.
>

They've been doing this for at least three years; I see as far back as '19
their systems have been sending ticket and customer satisfaction survey
emails to authors of list posts.

Please just kick and ban their entire domain; they clearly don't care.
Re: [ADMIN] Re: [Telnyx #1243282] Twitter API problems Fri/13 [ In reply to ]
You were seeing that traffic on the list? Because I have not been seeing their recent new ticket emails actually going to the list, just coming to me when I post something, a venial sin compared to the mortal sin of the other approach.

But yeah, given that I didn't hear anything from them all week, I think it's time to drop the ban hammer.

Cheers,
-- jra

On January 15, 2023 2:09:49 AM EST, Brett Dikeman <brett.dikeman@gmail.com> wrote:
>On Sat, Jan 14, 2023 at 12:12 AM Jay R. Ashworth via Outages <
>outages@outages.org> wrote:
>
>YO, Telnyx! If you can't keep your ticketing system from replying
>> to posters, please unsubscribe it from the list now.
>>
>
>They've been doing this for at least three years; I see as far back as '19
>their systems have been sending ticket and customer satisfaction survey
>emails to authors of list posts.
>
>Please just kick and ban their entire domain; they clearly don't care.

--
Sent from my Android device with K-9 Mail. Please excuse my brevity.