Mailing List Archive

Fiber cut between Nashua NH & Boston MA
Hello,

FirstLight has a fiber cut between Nashua, NH & Boston, MA. Affecting many
customers (including me) and some of their own backbone circuits.

Cut happened at approximately 5:49am Eastern time.

First OTDR tech will be onsite to find break by 8am, then fiber
splice/restoration contractors will roll out.

No ETR yet, and waiting for the master ticket number.
--
Jim Troutman,
jamesltroutman@gmail.com
Pronouns: he/him/his
207-514-5676 (cell)
Re: Fiber cut between Nashua NH & Boston MA [ In reply to ]
Update at 8:32am from FirstLight NOC:

“We are currently rolling OSP to further isolate
We are engaged and active working to restore service at this time
More updates will follow
NO ETR at this time.“

On Mon, Jun 6, 2022 at 7:54 AM Jim Troutman <jamesltroutman@gmail.com>
wrote:

> Hello,
>
> FirstLight has a fiber cut between Nashua, NH & Boston, MA. Affecting
> many customers (including me) and some of their own backbone circuits.
>
> Cut happened at approximately 5:49am Eastern time.
>
> First OTDR tech will be onsite to find break by 8am, then fiber
> splice/restoration contractors will roll out.
>
> No ETR yet, and waiting for the master ticket number.
> --
> Jim Troutman,
> jamesltroutman@gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
--
Jim Troutman,
jamesltroutman@gmail.com
Pronouns: he/him/his
207-514-5676 (cell)
Re: Fiber cut between Nashua NH & Boston MA [ In reply to ]
Latest update from FL NOC at 1:08pm:

OSP crew is onsite. Exact location of issue not yet found. They are
working on restoring service via connecting over other fiber facilities and
then finding and repairing the issue. No exact ETR, but they are hoping for
less than 2 more hours, or 3pm.


On Mon, Jun 6, 2022 at 8:35 AM Jim Troutman <jamesltroutman@gmail.com>
wrote:

> Update at 8:32am from FirstLight NOC:
>
> “We are currently rolling OSP to further isolate
> We are engaged and active working to restore service at this time
> More updates will follow
> NO ETR at this time.“
>
> On Mon, Jun 6, 2022 at 7:54 AM Jim Troutman <jamesltroutman@gmail.com>
> wrote:
>
>> Hello,
>>
>> FirstLight has a fiber cut between Nashua, NH & Boston, MA. Affecting
>> many customers (including me) and some of their own backbone circuits.
>>
>> Cut happened at approximately 5:49am Eastern time.
>>
>> First OTDR tech will be onsite to find break by 8am, then fiber
>> splice/restoration contractors will roll out.
>>
>> No ETR yet, and waiting for the master ticket number.
>> --
>> Jim Troutman,
>> jamesltroutman@gmail.com
>> Pronouns: he/him/his
>> 207-514-5676 (cell)
>>
> --
> Jim Troutman,
> jamesltroutman@gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
--
Jim Troutman,
jamesltroutman@gmail.com
Pronouns: he/him/his
207-514-5676 (cell)
Re: Fiber cut between Nashua NH & Boston MA [ In reply to ]
Many sites on the Internet including Search (Google, duckduckgo, etc),
have not been responding at all, most of the day today, and this continues.
If you were previously connected to a site with an already open browser
or application, communications are working to those sites, email is
operational.
Trying to connect directly to many known sites is also failing

Comcast residential client, ~40 miles outside of Boston, MA

*Scott Richardson*
_*Marlborough, MA 01752*_
*CloudTechstr@gmail.com*

On 6/6/2022 1:13 PM, Jim Troutman via Outages wrote:
> Latest update from FL NOC at 1:08pm:
>
> OSP crew is onsite.  Exact location of issue not yet found. They are
> working on restoring service via connecting over other fiber
> facilities and then finding and repairing the issue. No exact ETR, but
> they are hoping for less than 2 more hours, or 3pm.
>
>
> On Mon, Jun 6, 2022 at 8:35 AM Jim Troutman <jamesltroutman@gmail.com>
> wrote:
>
> Update at 8:32am from FirstLight NOC:
>
> “We are currently rolling OSP to further isolate
> We are engaged and active working to restore service at this time
> More updates will follow
> NO ETR at this time.“
>
> On Mon, Jun 6, 2022 at 7:54 AM Jim Troutman
> <jamesltroutman@gmail.com> wrote:
>
> Hello,
>
> FirstLight has a fiber cut between Nashua, NH & Boston, MA. 
> Affecting many customers (including me) and some of their own
> backbone circuits.
>
> Cut happened at approximately 5:49am Eastern time.
>
> First OTDR tech will be onsite to find break by 8am, then
> fiber splice/restoration contractors will roll out.
>
> No ETR yet, and waiting for the master ticket number.
> --
> Jim Troutman,
> jamesltroutman@gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
> --
> Jim Troutman,
> jamesltroutman@gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
> --
> Jim Troutman,
> jamesltroutman@gmail.com
> Pronouns: he/him/his
> 207-514-5676 (cell)
>
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages


--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus