Mailing List Archive

Second Bandwidth Outage Sunday
Again today, on the heels of the 2h 47m DDoS-related outage yesterday, right at
11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another incident at
Bandwidth. The impact to us was much reduced this time, as we saw some flapping
of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive enough to
fall below our thresholds.

The API started acting up at 14:56:00 UTC, but recovered, and then has been
flapping between OK and degraded since then. As of 21:52 UTC, the API and
Portal/Dashboard are either non-responsive, slow, or degraded.

Inbound Voice Traffic has remaind at expected historical levels throughout.
I have not checked on Termination, but it was working earlier today without
issue.

Latest from BW https://status.bandwidth.com/

Update - Bandwidth teams have observed expected call behavior for 911
calls. 911 calls are processing as designed and are fully restored. Teams
continue to work on standard voice traffic.

Sep 26, 17:20 EDT

I question the phrase "processing as designed" which implies it is not
working as the end user expects... odd.

Beckman
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Re: Second Bandwidth Outage Sunday [ In reply to ]
Processes 10,000 calls per second as designed, currently processing 10,000 calls exactly per second according to its internal statistics. What's the issue!?!?!! lol

> On Sep 26, 2021, at 6:00 PM, Peter Beckman via Outages <outages@outages.org> wrote:
>
> I question the phrase "processing as designed" which implies it is not
> working as the end user expects... odd.
Re: Second Bandwidth Outage Sunday [ In reply to ]
Seems to be acting up again…

https://status.bandwidth.com


On Sun, Sep 26, 2021 at 18:12 Peter Beckman via Outages <outages@outages.org>
wrote:

> Again today, on the heels of the 2h 47m DDoS-related outage yesterday,
> right at
> 11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another
> incident at
> Bandwidth. The impact to us was much reduced this time, as we saw some
> flapping
> of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive
> enough to
> fall below our thresholds.
>
> The API started acting up at 14:56:00 UTC, but recovered, and then has been
> flapping between OK and degraded since then. As of 21:52 UTC, the API and
> Portal/Dashboard are either non-responsive, slow, or degraded.
>
> Inbound Voice Traffic has remaind at expected historical levels throughout.
> I have not checked on Termination, but it was working earlier today without
> issue.
>
> Latest from BW https://status.bandwidth.com/
>
> Update - Bandwidth teams have observed expected call behavior for 911
> calls. 911 calls are processing as designed and are fully restored.
> Teams
> continue to work on standard voice traffic.
>
> Sep 26, 17:20 EDT
>
> I question the phrase "processing as designed" which implies it is not
> working as the end user expects... odd.
>
> Beckman
> ---------------------------------------------------------------------------
> Peter Beckman Internet Guy
> beckman@angryox.com
> https://www.angryox.com/
> ---------------------------------------------------------------------------
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
Re: Second Bandwidth Outage Sunday [ In reply to ]
i believe they are having issues again, not sure if its ddos related. but
they are experiencing some major issues. https://status.bandwidth.com/

Update - Bandwidth teams are also investigating delays with Toll-Free
Messaging at this time along with V2 Voice, Standard Voice, 911 traffic,
Portal & API with intermittent service disruptions.
Sep 27, 13:01 EDT
Update - We continue to investigate this incident.
Sep 27, 11:57 EDT
Update - Bandwidth teams are also investigating delayed ports at this time
along with V2 Voice, Standard Voice, 911 traffic, Portal & API with
intermittent service disruptions.
Sep 27, 11:07 EDT
Update - We continue to investigate this incidnet.
Sep 27, 11:02 EDT
Update - Bandwidth teams are investigating an incident impacting Voice, V2
Voice, 911 traffic, Portal & API with intermittent service disruption.
Sep 27, 10:00 EDT
Update - Bandwidth teams are investigating an incident impacting Voice, V2
Voice, and 911 traffic with intermittent service disruption.
Sep 27, 09:42 EDT
Investigating - Bandwidth teams are investigating an incident impacting our
V2 Voice services. Customers may notice intermittent service disruptions.
Sep 27, 09:12 EDT

On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages <
outages@outages.org> wrote:

> Again today, on the heels of the 2h 47m DDoS-related outage yesterday,
> right at
> 11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another
> incident at
> Bandwidth. The impact to us was much reduced this time, as we saw some
> flapping
> of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive
> enough to
> fall below our thresholds.
>
> The API started acting up at 14:56:00 UTC, but recovered, and then has been
> flapping between OK and degraded since then. As of 21:52 UTC, the API and
> Portal/Dashboard are either non-responsive, slow, or degraded.
>
> Inbound Voice Traffic has remaind at expected historical levels throughout.
> I have not checked on Termination, but it was working earlier today without
> issue.
>
> Latest from BW https://status.bandwidth.com/
>
> Update - Bandwidth teams have observed expected call behavior for 911
> calls. 911 calls are processing as designed and are fully restored.
> Teams
> continue to work on standard voice traffic.
>
> Sep 26, 17:20 EDT
>
> I question the phrase "processing as designed" which implies it is not
> working as the end user expects... odd.
>
> Beckman
> ---------------------------------------------------------------------------
> Peter Beckman Internet Guy
> beckman@angryox.com
> https://www.angryox.com/
> ---------------------------------------------------------------------------
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
Re: Second Bandwidth Outage Sunday [ In reply to ]
I’d agree. We’re intermittently losing e911, CNAM, and LD trunking with them to our Bandwidth.com Dallas and Atlanta peers. We’re out of New York state. Other symptoms seem to be DTMF frequently not working as well.


[cid:thumbnail_Capture_2f362413-48ac-4bb3-b2ec-6157617ffdb8.png]

Bryon Adams
Business Unlimited Installation Technician
+ T 315 624 2023
+ badams@northland.net
+ www.northland.net<http://www.northland.net>


DATA + VOICE + EQUIPMENT SOLUTIONS


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From: Outages <outages-bounces@outages.org> On Behalf Of Drew Matthews via Outages
Sent: Monday, September 27, 2021 13:54
To: outages@outages.org
Subject: Re: [outages] Second Bandwidth Outage Sunday

i believe they are having issues again, not sure if its ddos related. but they are experiencing some major issues. https://status.bandwidth.com/

Update - Bandwidth teams are also investigating delays with Toll-Free Messaging at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.
Sep 27, 13:01 EDT
Update - We continue to investigate this incident.
Sep 27, 11:57 EDT
Update - Bandwidth teams are also investigating delayed ports at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.
Sep 27, 11:07 EDT
Update - We continue to investigate this incidnet.
Sep 27, 11:02 EDT
Update - Bandwidth teams are investigating an incident impacting Voice, V2 Voice, 911 traffic, Portal & API with intermittent service disruption.
Sep 27, 10:00 EDT
Update - Bandwidth teams are investigating an incident impacting Voice, V2 Voice, and 911 traffic with intermittent service disruption.
Sep 27, 09:42 EDT
Investigating - Bandwidth teams are investigating an incident impacting our V2 Voice services. Customers may notice intermittent service disruptions.
Sep 27, 09:12 EDT

On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages <outages@outages.org<mailto:outages@outages.org>> wrote:
Again today, on the heels of the 2h 47m DDoS-related outage yesterday, right at
11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another incident at
Bandwidth. The impact to us was much reduced this time, as we saw some flapping
of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive enough to
fall below our thresholds.

The API started acting up at 14:56:00 UTC, but recovered, and then has been
flapping between OK and degraded since then. As of 21:52 UTC, the API and
Portal/Dashboard are either non-responsive, slow, or degraded.

Inbound Voice Traffic has remaind at expected historical levels throughout.
I have not checked on Termination, but it was working earlier today without
issue.

Latest from BW https://status.bandwidth.com/

Update - Bandwidth teams have observed expected call behavior for 911
calls. 911 calls are processing as designed and are fully restored. Teams
continue to work on standard voice traffic.

Sep 26, 17:20 EDT

I question the phrase "processing as designed" which implies it is not
working as the end user expects... odd.

Beckman
---------------------------------------------------------------------------
Peter Beckman Internet Guy
beckman@angryox.com<mailto:beckman@angryox.com> https://www.angryox.com/
---------------------------------------------------------------------------
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