Vigilablo,
Please open the following tickets.
We have multiple 911 PSAP and 911 Datacenters that are down. A ticket needs to be opened for each circuit with ATT. Make sure to give ATT the TSP Code and let them know that this is affecting a 911 PSAPs and 911 Datacenters.
VLAN 2008 - NIT230935 CID AS/KRGN/002051/PT TSP Code: TSP0KK50C-03
Nitel Case: 512260
VLAN 2005 - NIT230936 CID AS/KRGN/002052/PT TSP Code TSP0KK516-03
Nitel Case: 512046
VLAN 2006 - NIT230934 CID AS/KRGN/002047/PT TSP Code TSP0KK52J-03
Nitel Case: 512045
The 3 circuits all go to the same location.
5101 Lafayette St, Santa Clara, CA 95054<https://nitel.lightning.force.com/lightning/r/a1L0H000009hLn9UAE/view>
ATT has 24x7 access to their own equipment.
Nitel NOC
866 892 0915
24x7
email updates: outages@nitelusa.net
Please let me know if you have any further questions.
Thanks
Erik
Erik Sundberg
Sr. Network Engineer
Nitel
350 N Orleans Street
Suite 1300N
Chicago, Il 60654
Desk: 773-661-5532
Cell: 708-710-7419
NOC: 866-892-0915
Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>
web: www.nitelusa.com<http://www.nitelusa.com>
________________________________
CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.
Please open the following tickets.
We have multiple 911 PSAP and 911 Datacenters that are down. A ticket needs to be opened for each circuit with ATT. Make sure to give ATT the TSP Code and let them know that this is affecting a 911 PSAPs and 911 Datacenters.
VLAN 2008 - NIT230935 CID AS/KRGN/002051/PT TSP Code: TSP0KK50C-03
Nitel Case: 512260
VLAN 2005 - NIT230936 CID AS/KRGN/002052/PT TSP Code TSP0KK516-03
Nitel Case: 512046
VLAN 2006 - NIT230934 CID AS/KRGN/002047/PT TSP Code TSP0KK52J-03
Nitel Case: 512045
The 3 circuits all go to the same location.
5101 Lafayette St, Santa Clara, CA 95054<https://nitel.lightning.force.com/lightning/r/a1L0H000009hLn9UAE/view>
ATT has 24x7 access to their own equipment.
Nitel NOC
866 892 0915
24x7
email updates: outages@nitelusa.net
Please let me know if you have any further questions.
Thanks
Erik
Erik Sundberg
Sr. Network Engineer
Nitel
350 N Orleans Street
Suite 1300N
Chicago, Il 60654
Desk: 773-661-5532
Cell: 708-710-7419
NOC: 866-892-0915
Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>
web: www.nitelusa.com<http://www.nitelusa.com>
________________________________
CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.