Mailing List Archive

NIT230935, NIT230936, NIT230934 - 911 PSAP Datacenter down
Vigilablo,

Please open the following tickets.

We have multiple 911 PSAP and 911 Datacenters that are down. A ticket needs to be opened for each circuit with ATT. Make sure to give ATT the TSP Code and let them know that this is affecting a 911 PSAPs and 911 Datacenters.


VLAN 2008 - NIT230935 CID AS/KRGN/002051/PT TSP Code: TSP0KK50C-03

Nitel Case: 512260


VLAN 2005 - NIT230936 CID AS/KRGN/002052/PT TSP Code TSP0KK516-03

Nitel Case: 512046


VLAN 2006 - NIT230934 CID AS/KRGN/002047/PT TSP Code TSP0KK52J-03

Nitel Case: 512045





The 3 circuits all go to the same location.

5101 Lafayette St, Santa Clara, CA 95054<https://nitel.lightning.force.com/lightning/r/a1L0H000009hLn9UAE/view>

ATT has 24x7 access to their own equipment.


Nitel NOC

866 892 0915

24x7

email updates: outages@nitelusa.net

Please let me know if you have any further questions.


Thanks

Erik




Erik Sundberg
Sr. Network Engineer
Nitel
350 N Orleans Street
Suite 1300N
Chicago, Il 60654
Desk: 773-661-5532
Cell: 708-710-7419
NOC: 866-892-0915
Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>
web: www.nitelusa.com<http://www.nitelusa.com>


________________________________

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.
Re: NIT230935, NIT230936, NIT230934 - 911 PSAP Datacenter down [ In reply to ]
All,

Sorry for the extra email. I typo'd an internal email address that ended up on the mailing list instead....



Erik Sundberg
Sr. Network Engineer
Nitel
350 N Orleans Street
Suite 1300N
Chicago, Il 60654
Desk: 773-661-5532
Cell: 708-710-7419
NOC: 866-892-0915
Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>
web: www.nitelusa.com<http://www.nitelusa.com>

________________________________
From: Outages <outages-bounces@outages.org> on behalf of Erik Sundberg via Outages <outages@outages.org>
Sent: Wednesday, May 19, 2021 3:41 AM
To: vigilabo@nocoperations.com <vigilabo@nocoperations.com>
Cc: outages@outages.org <outages@outages.org>
Subject: [outages] NIT230935, NIT230936, NIT230934 - 911 PSAP Datacenter down

Vigilablo,

Please open the following tickets.

We have multiple 911 PSAP and 911 Datacenters that are down. A ticket needs to be opened for each circuit with ATT. Make sure to give ATT the TSP Code and let them know that this is affecting a 911 PSAPs and 911 Datacenters.


VLAN 2008 - NIT230935 CID AS/KRGN/002051/PT TSP Code: TSP0KK50C-03

Nitel Case: 512260


VLAN 2005 - NIT230936 CID AS/KRGN/002052/PT TSP Code TSP0KK516-03

Nitel Case: 512046


VLAN 2006 - NIT230934 CID AS/KRGN/002047/PT TSP Code TSP0KK52J-03

Nitel Case: 512045





The 3 circuits all go to the same location.

5101 Lafayette St, Santa Clara, CA 95054<https://nitel.lightning.force.com/lightning/r/a1L0H000009hLn9UAE/view>

ATT has 24x7 access to their own equipment.


Nitel NOC

866 892 0915

24x7

email updates: outages@nitelusa.net

Please let me know if you have any further questions.


Thanks

Erik





Erik Sundberg

Sr. Network Engineer

Nitel

350 N Orleans Street

Suite 1300N

Chicago, Il 60654

Desk: 773-661-5532

Cell: 708-710-7419

NOC: 866-892-0915

Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>

web: www.nitelusa.com<http://www.nitelusa.com>


________________________________

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.

________________________________

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner.
Thank you.