This will fix the issue with Outlook message bodies not showing completely - "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
It rolls back to the previous version that doesn't have the issue. Takes about 2-3 mins and the user doesn't need to be an admin.
________________________________
From: Outages <outages-bounces@outages.org> on behalf of outages-request@outages.org <outages-request@outages.org>
Sent: Tuesday, May 11, 2021 5:07:53 PM
To: outages@outages.org <outages@outages.org>
Subject: Outages Digest, Vol 156, Issue 9
[EXTERNAL EMAIL]
Send Outages mailing list submissions to
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When replying, please edit your Subject line so it is more specific
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Today's Topics:
1. Re: Email Loading Issues - Dedicated Exchange (Alexander Neilson)
----------------------------------------------------------------------
Message: 1
Date: Wed, 12 May 2021 09:07:24 +1200
From: Alexander Neilson <alexander@neilson.net.nz>
To: Harris Kleyman <HKleyman@atomicdata.com>
Cc: "outages@outages.org" <outages@outages.org>
Subject: Re: [outages] Email Loading Issues - Dedicated Exchange
Message-ID:
<CAHYTDkTmAVbAe8qoYsUXkgGt7EXXs7texe_Pu1JyVa6naxndgA@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Hi Harris / Others
It is reported on Exchange Online in the admin centre because it affects
the apps connected to exchange online.
The issue appears to be a bug in the Outlook App.
Some users have reported a solution is to roll back to the April 23rd
release in the current channel:
This may need an elevated command prompt to run
"C:\Program Files\Common Files\microsoft
shared\ClickToRun\OfficeC2RClient.exe" /update user
updatetoversion=16.0.13901.20462
Also that OWA *should* be working.
https://admin.microsoft.com/Adminportal/Home?source=applauncher#/servicehealth/incidents/:/alerts/EX255650
Does mention it is "Outlook client" as where the issue is seen
"Current status: We're gathering and analyzing data in an effort to isolate
the cause of impact.* Initial reports indicate that impact is specific to
the Outlook client *and users with access to other protocols, such as
Outlook on the web or the Outlook mobile app, can view message content in
those platforms as a potential workaround."
Regards
Alexander
Alexander Neilson
Neilson Productions Limited
alexander@neilson.net.nz
021 329 681
022 456 2326
On Wed, 12 May 2021 at 08:40, Harris Kleyman via Outages <
outages@outages.org> wrote:
> Hi all,
>
>
>
> Trying to track down some issues that have been reported for O365 but are
> impacting dedicated exchange.
>
>
>
> We are aware of the current incidents that are posted on O365 status page,
> but are seeing these issues in dedicated exchange as well (no hybrid). The
> issues are affecting Windows (desktop client) only, not Mac EWS or
> dedicated OWA.
>
>
>
> Symptoms include emails not loading, only loading the first line, flashing
> loaded and disappearing, only signatures displaying, etc. Throwing a stab
> in the dark to see if anyone is also seeing these issues on dedicated
> exchange, and working with engineering to determine what would be a
> commonality between dedicated exchange and O365.
>
>
>
> Thanks,
>
> Harris Kleyman
> Manager of Data Centers & Facilities and NOC Supervisor
> ------------------------------
> 612.466.2031
> hkleyman@atomicdata.com
> atomicdata.com <https://www.atomicdata.com/>
> 250 Marquette Avenue, Minneapolis MN, 55401
>
> <https://www.atomicdata.com/>
>
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
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------------------------------
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------------------------------
End of Outages Digest, Vol 156, Issue 9
***************************************
It rolls back to the previous version that doesn't have the issue. Takes about 2-3 mins and the user doesn't need to be an admin.
________________________________
From: Outages <outages-bounces@outages.org> on behalf of outages-request@outages.org <outages-request@outages.org>
Sent: Tuesday, May 11, 2021 5:07:53 PM
To: outages@outages.org <outages@outages.org>
Subject: Outages Digest, Vol 156, Issue 9
[EXTERNAL EMAIL]
Send Outages mailing list submissions to
outages@outages.org
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/outages
or, via email, send a message with subject or body 'help' to
outages-request@outages.org
You can reach the person managing the list at
outages-owner@outages.org
When replying, please edit your Subject line so it is more specific
than "Re: Contents of Outages digest..."
Today's Topics:
1. Re: Email Loading Issues - Dedicated Exchange (Alexander Neilson)
----------------------------------------------------------------------
Message: 1
Date: Wed, 12 May 2021 09:07:24 +1200
From: Alexander Neilson <alexander@neilson.net.nz>
To: Harris Kleyman <HKleyman@atomicdata.com>
Cc: "outages@outages.org" <outages@outages.org>
Subject: Re: [outages] Email Loading Issues - Dedicated Exchange
Message-ID:
<CAHYTDkTmAVbAe8qoYsUXkgGt7EXXs7texe_Pu1JyVa6naxndgA@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Hi Harris / Others
It is reported on Exchange Online in the admin centre because it affects
the apps connected to exchange online.
The issue appears to be a bug in the Outlook App.
Some users have reported a solution is to roll back to the April 23rd
release in the current channel:
This may need an elevated command prompt to run
"C:\Program Files\Common Files\microsoft
shared\ClickToRun\OfficeC2RClient.exe" /update user
updatetoversion=16.0.13901.20462
Also that OWA *should* be working.
https://admin.microsoft.com/Adminportal/Home?source=applauncher#/servicehealth/incidents/:/alerts/EX255650
Does mention it is "Outlook client" as where the issue is seen
"Current status: We're gathering and analyzing data in an effort to isolate
the cause of impact.* Initial reports indicate that impact is specific to
the Outlook client *and users with access to other protocols, such as
Outlook on the web or the Outlook mobile app, can view message content in
those platforms as a potential workaround."
Regards
Alexander
Alexander Neilson
Neilson Productions Limited
alexander@neilson.net.nz
021 329 681
022 456 2326
On Wed, 12 May 2021 at 08:40, Harris Kleyman via Outages <
outages@outages.org> wrote:
> Hi all,
>
>
>
> Trying to track down some issues that have been reported for O365 but are
> impacting dedicated exchange.
>
>
>
> We are aware of the current incidents that are posted on O365 status page,
> but are seeing these issues in dedicated exchange as well (no hybrid). The
> issues are affecting Windows (desktop client) only, not Mac EWS or
> dedicated OWA.
>
>
>
> Symptoms include emails not loading, only loading the first line, flashing
> loaded and disappearing, only signatures displaying, etc. Throwing a stab
> in the dark to see if anyone is also seeing these issues on dedicated
> exchange, and working with engineering to determine what would be a
> commonality between dedicated exchange and O365.
>
>
>
> Thanks,
>
> Harris Kleyman
> Manager of Data Centers & Facilities and NOC Supervisor
> ------------------------------
> 612.466.2031
> hkleyman@atomicdata.com
> atomicdata.com <https://www.atomicdata.com/>
> 250 Marquette Avenue, Minneapolis MN, 55401
>
> <https://www.atomicdata.com/>
>
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
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------------------------------
Subject: Digest Footer
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------------------------------
End of Outages Digest, Vol 156, Issue 9
***************************************