Anyone else experiencing it?
Normally we can activate new or ported TFNs (under our RespOrg) on demand
in real-time, but this function has been down for over 9 hours (that we are
aware of). Some of the scheduled port-in numbers are down as a result.
We have opened a ticket/called in/went through our "client support
manager"and no one has a clue or an ETA. CenturyLink service team is next
to useless.
Service was stable even after the acquisition, until a few weeks ago...
but this is a second such outage in a little over a week. Starting to think
about switching...
<http://www.startelecom.ca>
*Ivan Kovacevic*
*Co-Founder and VP Client Services*
*STAR TELECOM*
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Normally we can activate new or ported TFNs (under our RespOrg) on demand
in real-time, but this function has been down for over 9 hours (that we are
aware of). Some of the scheduled port-in numbers are down as a result.
We have opened a ticket/called in/went through our "client support
manager"and no one has a clue or an ETA. CenturyLink service team is next
to useless.
Service was stable even after the acquisition, until a few weeks ago...
but this is a second such outage in a little over a week. Starting to think
about switching...
<http://www.startelecom.ca>
*Ivan Kovacevic*
*Co-Founder and VP Client Services*
*STAR TELECOM*
--
NOTE: This email message and
any attachments are for the sole use of the
intended recipient(s) and may
contain confidential and/or privileged
information. Any unauthorized review,
use, disclosure or distribution is
prohibited. If you are not the intended recipient,
please contact the
sender by replying to this email, and destroy all copies of
the original
message.