Mailing List Archive

Akamai Geolocation Concerns
We are seeing some geolocation oddities with a couple of websites hosted at, or resolved by, Akamai.

Two hostnames I'm looking at include:

business.officedepot.com
www.teacherspayteachers.com

'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs in the US, and Europe (we are in the US/Oklahoma).

For example, business.officedepot.com is resolving to both 96.17.32.230 and
88.221.37.87 (at different times). I've verified the same inconsistent
behavior against 8.8.8.8 and 1.1.1.1.

This is causing issues for an educational customer of ours. Is anyone aware
of issues within Akamai that may be causing them to source content from
Europe?

--
Dan White
BTC Broadband
Network Admin Lead
Ph 918.366.0248 (direct) main: (918)366-8000
Fax 918.366.6610 email: dwhite@mybtc.com
http://www.btcbroadband.com
_______________________________________________
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages
Re: Akamai Geolocation Concerns [ In reply to ]
The IPs you're coming from, look what they say at the various geolocation
services here:

http://thebrotherswisp.com/index.php/geo-and-vpn/

Also, have you tried a local DNS server and not Google/Cloudflare Anycast
ones?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Jan 17, 2020 at 2:13 PM Dan White via Outages <outages@outages.org>
wrote:

> We are seeing some geolocation oddities with a couple of websites hosted
> at, or resolved by, Akamai.
>
> Two hostnames I'm looking at include:
>
> business.officedepot.com
> www.teacherspayteachers.com
>
> 'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs
> in the US, and Europe (we are in the US/Oklahoma).
>
> For example, business.officedepot.com is resolving to both 96.17.32.230
> and
> 88.221.37.87 (at different times). I've verified the same inconsistent
> behavior against 8.8.8.8 and 1.1.1.1.
>
> This is causing issues for an educational customer of ours. Is anyone aware
> of issues within Akamai that may be causing them to source content from
> Europe?
>
> --
> Dan White
> BTC Broadband
> Network Admin Lead
> Ph 918.366.0248 (direct) main: (918)366-8000
> Fax 918.366.6610 email: dwhite@mybtc.com
> http://www.btcbroadband.com
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
Re: Akamai Geolocation Concerns [ In reply to ]
I recommend against using 1.1.1.1 as that may direct you to far away locations.

I can help you off-list further.

- Jared

> On Jan 17, 2020, at 2:20 PM, Josh Luthman via Outages <outages@outages.org> wrote:
>
> The IPs you're coming from, look what they say at the various geolocation services here:
>
> http://thebrotherswisp.com/index.php/geo-and-vpn/
>
> Also, have you tried a local DNS server and not Google/Cloudflare Anycast ones?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Fri, Jan 17, 2020 at 2:13 PM Dan White via Outages <outages@outages.org> wrote:
> We are seeing some geolocation oddities with a couple of websites hosted at, or resolved by, Akamai.
>
> Two hostnames I'm looking at include:
>
> business.officedepot.com
> www.teacherspayteachers.com
>
> 'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs in the US, and Europe (we are in the US/Oklahoma).
>
> For example, business.officedepot.com is resolving to both 96.17.32.230 and
> 88.221.37.87 (at different times). I've verified the same inconsistent
> behavior against 8.8.8.8 and 1.1.1.1.
>
> This is causing issues for an educational customer of ours. Is anyone aware
> of issues within Akamai that may be causing them to source content from
> Europe?
>
> --
> Dan White
> BTC Broadband
> Network Admin Lead
> Ph 918.366.0248 (direct) main: (918)366-8000
> Fax 918.366.6610 email: dwhite@mybtc.com
> http://www.btcbroadband.com
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages
> _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://puck.nether.net/mailman/listinfo/outages

_______________________________________________
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages
Re: Akamai Geolocation Concerns [ In reply to ]
Thanks Jared. We operate our own DNS resolvers, which are seeing the same
behavior. I wanted to test against a couple of public servers to,
presumably, rule out a geolocation database problem.

Josh,

All looks good with regards to the data provided at
http://thebrotherswisp.com/index.php/geo-and-vpn with the exception of
https://www.ipligence.com/geolocation which seems to be junk serving junk
data.

So far, Akamai is the only provider we are seeing issues with.

Thanks for the feedback.

On 01/17/20?14:24?-0500, Jared Mauch wrote:
>I recommend against using 1.1.1.1 as that may direct you to far away locations.
>I can help you off-list further.
>
>- Jared
>
>> On Jan 17, 2020, at 2:20 PM, Josh Luthman via Outages <outages@outages.org> wrote:
>>
>> The IPs you're coming from, look what they say at the various geolocation services here:
>>
>> http://thebrotherswisp.com/index.php/geo-and-vpn/
>>
>> Also, have you tried a local DNS server and not Google/Cloudflare Anycast ones?
>>
>> Josh Luthman
>>
>> On Fri, Jan 17, 2020 at 2:13 PM Dan White via Outages <outages@outages.org> wrote:
>> We are seeing some geolocation oddities with a couple of websites hosted at, or resolved by, Akamai.
>>
>> Two hostnames I'm looking at include:
>>
>> business.officedepot.com
>> www.teacherspayteachers.com
>>
>> 'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs in the US, and Europe (we are in the US/Oklahoma).
>>
>> For example, business.officedepot.com is resolving to both 96.17.32.230 and
>> 88.221.37.87 (at different times). I've verified the same inconsistent
>> behavior against 8.8.8.8 and 1.1.1.1.
>>
>> This is causing issues for an educational customer of ours. Is anyone aware
>> of issues within Akamai that may be causing them to source content from
>> Europe?

--
Dan White
BTC Broadband
Network Admin Lead
Ph 918.366.0248 (direct) main: (918)366-8000
Fax 918.366.6610 email: dwhite@mybtc.com
http://www.btcbroadband.com
_______________________________________________
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages
Re: Akamai Geolocation Concerns [ In reply to ]
Round robin is a configurable fallback for Akamai geoloc. Could just be set up that way.

> On Jan 17, 2020, at 11:35 AM, Dan White via Outages <outages@outages.org> wrote:
>
> Thanks Jared. We operate our own DNS resolvers, which are seeing the same
> behavior. I wanted to test against a couple of public servers to,
> presumably, rule out a geolocation database problem.
>
> Josh,
>
> All looks good with regards to the data provided at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__thebrotherswisp.com_index.php_geo-2Dand-2Dvpn&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=fqBDOJwSS6m2U8iyPPZXc6bbb99kT_PjzGwB0ZDKk1k&e= with the exception of
> https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ipligence.com_geolocation&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=jVqbouafxWRiInfAileR8Ct66QVBDkJAn1AkRi0x5Xg&e= which seems to be junk serving junk
> data.
>
> So far, Akamai is the only provider we are seeing issues with.
>
> Thanks for the feedback.
>
> On 01/17/20 14:24 -0500, Jared Mauch wrote:
>> I recommend against using 1.1.1.1 as that may direct you to far away locations.
>> I can help you off-list further.
>>
>> - Jared
>>
>>> On Jan 17, 2020, at 2:20 PM, Josh Luthman via Outages <outages@outages.org> wrote:
>>>
>>> The IPs you're coming from, look what they say at the various geolocation services here:
>>>
>>> https://urldefense.proofpoint.com/v2/url?u=http-3A__thebrotherswisp.com_index.php_geo-2Dand-2Dvpn_&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=UdVUvkiOQW-b3zDEf-sGds26q5KEPK17r5t4pBlzg-o&e=
>>> Also, have you tried a local DNS server and not Google/Cloudflare Anycast ones?
>>>
>>> Josh Luthman
>>>
>>> On Fri, Jan 17, 2020 at 2:13 PM Dan White via Outages <outages@outages.org> wrote:
>>> We are seeing some geolocation oddities with a couple of websites hosted at, or resolved by, Akamai.
>>>
>>> Two hostnames I'm looking at include:
>>>
>>> business.officedepot.com
>>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.teacherspayteachers.com&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=A8pPQGBP5DuRjwpeF11MvQXbFGl1w5hBYkvNxlOhqmU&e=
>>> 'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs in the US, and Europe (we are in the US/Oklahoma).
>>>
>>> For example, business.officedepot.com is resolving to both 96.17.32.230 and
>>> 88.221.37.87 (at different times). I've verified the same inconsistent
>>> behavior against 8.8.8.8 and 1.1.1.1.
>>>
>>> This is causing issues for an educational customer of ours. Is anyone aware
>>> of issues within Akamai that may be causing them to source content from
>>> Europe?
>
> --
> Dan White
> BTC Broadband
> Network Admin Lead
> Ph 918.366.0248 (direct) main: (918)366-8000
> Fax 918.366.6610 email: dwhite@mybtc.com
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.btcbroadband.com&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=MsaU9BKnDcUpi53sfodiEwFuPpTfMhqVs7MK4lTJ-7c&e= _______________________________________________
> Outages mailing list
> Outages@outages.org
> https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_outages&d=DwIFAw&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=nhYp4LFzcyp8kP7IBZ0FPKGMvhBKzuMvV2Tq5P57e3Y&m=4qSVlu0MrZxFC4mroQeZv6XFdB3jV7MlmPFpEZP0pec&s=CW-otmDx-a15eulecltSAR6eamJA05jxZ9K0G5yPC9o&e=

_______________________________________________
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages
Re: Akamai Geolocation Concerns [ In reply to ]
If you contact me off-list I can help :-)

We don't want you going to europe when you're in the US for
example, but there may be reasons/cases that happens as well.

- Jared

On Fri, Jan 17, 2020 at 01:35:00PM -0600, Dan White wrote:
> Thanks Jared. We operate our own DNS resolvers, which are seeing the same
> behavior. I wanted to test against a couple of public servers to,
> presumably, rule out a geolocation database problem.
>
> Josh,
>
> All looks good with regards to the data provided at
> http://thebrotherswisp.com/index.php/geo-and-vpn with the exception of
> https://www.ipligence.com/geolocation which seems to be junk serving junk
> data.
>
> So far, Akamai is the only provider we are seeing issues with.
>
> Thanks for the feedback.
>
> On 01/17/20?14:24?-0500, Jared Mauch wrote:
> > I recommend against using 1.1.1.1 as that may direct you to far away locations.
> > I can help you off-list further.
> >
> > - Jared
> >
> > > On Jan 17, 2020, at 2:20 PM, Josh Luthman via Outages <outages@outages.org> wrote:
> > >
> > > The IPs you're coming from, look what they say at the various geolocation services here:
> > >
> > > http://thebrotherswisp.com/index.php/geo-and-vpn/
> > >
> > > Also, have you tried a local DNS server and not Google/Cloudflare Anycast ones?
> > >
> > > Josh Luthman
> > >
> > > On Fri, Jan 17, 2020 at 2:13 PM Dan White via Outages <outages@outages.org> wrote:
> > > We are seeing some geolocation oddities with a couple of websites hosted at, or resolved by, Akamai.
> > >
> > > Two hostnames I'm looking at include:
> > >
> > > business.officedepot.com
> > > www.teacherspayteachers.com
> > >
> > > 'A' records for both have a TTL of 20 seconds, and randomly resolve to IPs in the US, and Europe (we are in the US/Oklahoma).
> > >
> > > For example, business.officedepot.com is resolving to both 96.17.32.230 and
> > > 88.221.37.87 (at different times). I've verified the same inconsistent
> > > behavior against 8.8.8.8 and 1.1.1.1.
> > >
> > > This is causing issues for an educational customer of ours. Is anyone aware
> > > of issues within Akamai that may be causing them to source content from
> > > Europe?
>
> --
> Dan White
> BTC Broadband
> Network Admin Lead
> Ph 918.366.0248 (direct) main: (918)366-8000
> Fax 918.366.6610 email: dwhite@mybtc.com
> http://www.btcbroadband.com

--
Jared Mauch | pgp key available via finger from jared@puck.nether.net
clue++; | http://puck.nether.net/~jared/ My statements are only mine.
_______________________________________________
Outages mailing list
Outages@outages.org
https://puck.nether.net/mailman/listinfo/outages