Mailing List Archive

FW: Level 3 Demand Maintenance
________________________________

From: TechnicalSupport [mailto:TechnicalSupport@Level3.com]
Sent: Tuesday, March 27, 2007 11:34 AM
Subject: Level 3 Demand Maintenance



Please note, this maintenance has been postponed until 03/31/07 3am -
5am EDT.







LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)


*** EMERGENCY DEMAND MAINTENANCE***


YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED



Clarify Case #: 1886255

Primary Dates: 31 Mar 2007 03:00 AM EDT - 31 Mar 2007 05:00 AM EDT
Primary Dates GMT: 31 Mar 2007 07:00 GMT - 31 Mar 2007 09:00 GMT

Location of Maintenance: New York ,NY, USA - L3GW

Summary Description of Maintenance: ipcolo-sw1.nyc1 has reported a
failed fan, the device is currently running without redundancy which
needs to be corrected asap. Customers with services off of
ipcolo-sw5.nyc1 will also be impacted as this switch uplinks directly to
ipcolo-sw1.

Customer Impact: Customers without redundant services will be impacted
intermittently during the maintenance window.



If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notifications, please communicate those changes to a SMC
representative.

US Toll-Free:

877-653-8353, option 2

UK:

08000 927 729

France:

0800 913 180

Germany:

0800 253 8353

Belgium:

0800 76 216

Netherlands:

0800 022 6108

Italy:

800 784 141

Sweden:

0200 285 581

Spain:

900 938 973

Switzerland:

0800 564 151

US International:

1 720 888 0025

EU International:

44 20 7954 2240

eusupport at level3.com(24x7) OR
dnoc at level3.com(24x7)

Thank you for your cooperation,

Level (3) Communications
Customer Network Operations

PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail
communication and any attached documents may be privileged, confidential
or otherwise protected from disclosure and is intended only for the use
of the designated recipient(s). If the reader is neither the intended
recipient nor an employee or agent thereof who is responsible for
delivering it to the intended recipient, you are hereby notified that
any review, dissemination, distribution, copying or other use of this
communication is strictly prohibited. If you have received this
communication in error, please immediately notify us by return e-mail
and promptly delete the original electronic e-mail communication and any
attached documentation. Receipt by anyone other than the intended
recipient is not a waiver of any attorney-client or work-product
privilege.





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FW: Level 3 Demand Maintenance [ In reply to ]
________________________________

From: TechnicalSupport [mailto:TechnicalSupport@Level3.com]
Sent: Thursday, March 29, 2007 9:32 AM
Subject: Level 3 Demand Maintenance





Please note, this maintenance has been postponed until 04/07/2007 3am -
5am EDT.







LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)


*** EMERGENCY DEMAND MAINTENANCE***


YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED



Clarify Case #: 1886255

Primary Dates: 07 Apr 2007 03:00 AM EDT - 07 Apr 2007 05:00 AM EDT
Primary Dates GMT: 07 Apr 2007 07:00 GMT - 07 Apr 2007 09:00 GMT

Location of Maintenance: New York ,NY, USA - L3GW

Summary Description of Maintenance: ipcolo-sw1.nyc1 has reported a
failed fan, the device is currently running without redundancy which
needs to be corrected asap. Customers with services off of
ipcolo-sw5.nyc1 will also be impacted as this switch uplinks directly to
ipcolo-sw1.

Customer Impact: Customers without redundant services will be impacted
intermittently during the maintenance window.



If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notifications, please communicate those changes to a SMC
representative.

US Toll-Free:

877-653-8353, option 2

UK:

08000 927 729

France:

0800 913 180

Germany:

0800 253 8353

Belgium:

0800 76 216

Netherlands:

0800 022 6108

Italy:

800 784 141

Sweden:

0200 285 581

Spain:

900 938 973

Switzerland:

0800 564 151

US International:

1 720 888 0025

EU International:

44 20 7954 2240

eusupport at level3.com(24x7) OR
dnoc at level3.com(24x7)

Thank you for your cooperation,

Level (3) Communications
Customer Network Operations

PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail
communication and any attached documents may be privileged, confidential
or otherwise protected from disclosure and is intended only for the use
of the designated recipient(s). If the reader is neither the intended
recipient nor an employee or agent thereof who is responsible for
delivering it to the intended recipient, you are hereby notified that
any review, dissemination, distribution, copying or other use of this
communication is strictly prohibited. If you have received this
communication in error, please immediately notify us by return e-mail
and promptly delete the original electronic e-mail communication and any
attached documentation. Receipt by anyone other than the intended
recipient is not a waiver of any attorney-client or work-product
privilege.





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