Mailing List Archive

Not sure this will shed any light on it, but from about 15:20 eastern to
the end of the day, one of my call centers in texas had an issue where
about 50% of the outbound calls went high and dry. We have dedicated
PRI's from 2 different carriers, both were affected. After the setup
message, and delayed response, a status enquiry message would be sent by
our pbx, with the respones "call init state" Perhaps this was an SS7
issue?. I sure do miss the FCC outage info being public.
-Keith


-----Original Message-----
From: virendra rode // [mailto:virendra.rode@gmail.com]
Sent: Monday, November 06, 2006 8:23 PM
To: outages at isotf.org
Subject: [Outages] [Fwd: Verizon PSTN issues?]

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- -------- Original Message --------
Subject: Verizon PSTN issues?
Date: Mon, 06 Nov 2006 16:37:50 -0800
From: Jay Hennigan <jay@west.net>
To: nanog list <nanog at merit.edu>


I'll try not to be as vague as the last person...

We are in Verizon (former GTE) territory in Santa Barbara, CA, LATA 740.

For much of the day we have had complaints of reorder from dialup users
as well as reports of reorder from people trying to call us from out of
the area. I saw a note on another forum that claimed that Verizon was
having "nationwide issues" but gave no other detail.

Verizon rep hasn't returned voicemail, l-o-n-g hold time on repair, gave
up.

Can anyone shed any light?

- --
Jay Hennigan - CCIE #7880 - Network Administration - jay at west.net
NetLojix Communications, Inc. - http://www.netlojix.com/
WestNet: Connecting you to the planet. 805 884-6323 - WB6RDV

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_______________________________________________
Outages mailing list
Outages at isotf.org
http://isotf.org/mailman/listinfo/outages

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Keith,

Wallace Keith wrote:
> Not sure this will shed any light on it, but from about 15:20 eastern to
> the end of the day, one of my call centers in texas had an issue where
> about 50% of the outbound calls went high and dry. We have dedicated
> PRI's from 2 different carriers, both were affected. After the setup
> message, and delayed response, a status enquiry message would be sent by
> our pbx, with the respones "call init state" Perhaps this was an SS7
> issue?. I sure do miss the FCC outage info being public.
> -Keith
- ----------------------------
Kinda reminds me of verizon socal issue which took place around OCT,
2005 time frame.

I thought one could request reports in writing under the Freedom of
Information Act? BTW, we also have couple special agents on list who
could possibly shed some light.

Sorry, I wish I could provide more information on the situation. I'm
still trying to establish contact w/ FCC, TEMA and others for their
co-operation.



regards,
/virendra


>
>
> -----Original Message-----
> From: virendra rode // [mailto:virendra.rode at gmail.com]
> Sent: Monday, November 06, 2006 8:23 PM
> To: outages at isotf.org
> Subject: [Outages] [Fwd: Verizon PSTN issues?]
>
>
>
> -------- Original Message --------
> Subject: Verizon PSTN issues?
> Date: Mon, 06 Nov 2006 16:37:50 -0800
> From: Jay Hennigan <jay at west.net>
> To: nanog list <nanog at merit.edu>
>
>
> I'll try not to be as vague as the last person...
>
> We are in Verizon (former GTE) territory in Santa Barbara, CA, LATA 740.
>
> For much of the day we have had complaints of reorder from dialup users
> as well as reports of reorder from people trying to call us from out of
> the area. I saw a note on another forum that claimed that Verizon was
> having "nationwide issues" but gave no other detail.
>
> Verizon rep hasn't returned voicemail, l-o-n-g hold time on repair, gave
> up.
>
> Can anyone shed any light?
>
> --
> Jay Hennigan - CCIE #7880 - Network Administration - jay at west.net
> NetLojix Communications, Inc. - http://www.netlojix.com/
> WestNet: Connecting you to the planet. 805 884-6323 - WB6RDV
>
_______________________________________________
Outages mailing list
Outages at isotf.org
http://isotf.org/mailman/listinfo/outages

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I actually have obtained outage reports under the act, but you have to
be specific about the carrier, date and time in your request and it
takes a while to get a response. It's somewhat helpful to try to prevent
future events, but useless when trying to figure out what's going on in
real time.
Also, way back, even when they were available, a lot of SS7 outage
reports were never filed for a number of reasons, such as determining
who's at fault during a cascading event. In my view, a blocked call is a
blocked call, regardless of who the upstream provider of SS7 is.
-Keith

-----Original Message-----
From: virendra rode // [mailto:virendra.rode@gmail.com]
Sent: Wednesday, November 08, 2006 1:28 AM
To: Wallace Keith
Cc: outages at isotf.org
Subject: Re: [Outages] [Fwd: Verizon PSTN issues?]

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Hash: SHA1

Keith,

- ----------------------------
Kinda reminds me of verizon socal issue which took place around OCT,
2005 time frame.

I thought one could request reports in writing under the Freedom of
Information Act? BTW, we also have couple special agents on list who
could possibly shed some light.

Sorry, I wish I could provide more information on the situation. I'm
still trying to establish contact w/ FCC, TEMA and others for their
co-operation.



regards,
/virendra