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SPC3 card with Minor Errors
juniper-nsp at puck
Dec 20, 2021, 9:57 AM
Post #1 of 3 (831 views)
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Hi all--


I've got a JNP-SPC3 card running on an MX480 running 19.4R3.11, and I'm seeing FPC minor errors (details below, along with log errors on a "failed update"). Got an SCBE2 and have tried both the RE-S-X6-64G and the RE-S-1800x4-16G routing engines. Can't seem to find any way to clear those errors, or information on why they're occurring.


I've cleared the config and issued the command request system enable unified-services, rebooted to have the cards come online. Edit: Looks like I may have to update the vmhost-firmware file (bolded below), which juniper seems to hide on their site. Hints?


Anyone have these same issues?


Thanks for any advice you all might have.


--Dave Peters


root> show version
Model: mx480
Junos: 19.4R3.11
JUNOS OS Kernel 64-bit [20200922.4042921_builder_stable_11]
JUNOS OS libs [20200922.4042921_builder_stable_11]
JUNOS OS runtime [20200922.4042921_builder_stable_11]
JUNOS OS time zone information [20200922.4042921_builder_stable_11]
JUNOS network stack and utilities [20201008.203813_builder_junos_194_r3]
JUNOS libs [20201008.203813_builder_junos_194_r3]
JUNOS OS libs compat32 [20200922.4042921_builder_stable_11]
JUNOS OS 32-bit compatibility [20200922.4042921_builder_stable_11]
JUNOS libs compat32 [20201008.203813_builder_junos_194_r3]
JUNOS runtime [20201008.203813_builder_junos_194_r3]
Junos vmguest package [20201008.203813_builder_junos_194_r3]
JUNOS sflow mx [20201008.203813_builder_junos_194_r3]
JUNOS py extensions2 [20201008.203813_builder_junos_194_r3]
JUNOS py extensions [20201008.203813_builder_junos_194_r3]
JUNOS py base2 [20201008.203813_builder_junos_194_r3]
JUNOS py base [20201008.203813_builder_junos_194_r3]
JUNOS OS vmguest [20200922.4042921_builder_stable_11]
JUNOS OS crypto [20200922.4042921_builder_stable_11]
JUNOS OS boot-ve files [20200922.4042921_builder_stable_11]
JUNOS na telemetry [19.4R3.11]
JUNOS Unified Services [20201008.203813_builder_junos_194_r3]
JUNOS security base [20201008.203813_builder_junos_194_r3]
JUNOS Security Intelligence [20201008.203813_builder_junos_194_r3]
JUNOS mx libs compat32 [20201008.203813_builder_junos_194_r3]
JUNOS mx runtime [20201008.203813_builder_junos_194_r3]
JUNOS RPD Telemetry Application [19.4R3.11]
Redis [20201008.203813_builder_junos_194_r3]
JUNOS common platform support [20201008.203813_builder_junos_194_r3]
JUNOS Openconfig [19.4R3.11]
JUNOS mtx network modules [20201008.203813_builder_junos_194_r3]
JUNOS modules [20201008.203813_builder_junos_194_r3]
JUNOS mx modules [20201008.203813_builder_junos_194_r3]
JUNOS mx libs [20201008.203813_builder_junos_194_r3]
JUNOS SQL Sync Daemon [20201008.203813_builder_junos_194_r3]
JUNOS mtx Data Plane Crypto Support [20201008.203813_builder_junos_194_r3]
JUNOS ike [20201008.203813_builder_junos_194_r3]
JUNOS daemons [20201008.203813_builder_junos_194_r3]
JUNOS mx daemons [20201008.203813_builder_junos_194_r3]
JUNOS appidd-srx application-identification daemon [20201008.203813_builder_junos_194_r3]
JUNOS Services URL Filter package [20201008.203813_builder_junos_194_r3]
JUNOS Services TLB Service PIC package [20201008.203813_builder_junos_194_r3]
JUNOS Services Telemetry [20201008.203813_builder_junos_194_r3]
JUNOS Services TCP-LOG [20201008.203813_builder_junos_194_r3]
JUNOS Services SSL [20201008.203813_builder_junos_194_r3]
JUNOS Services SOFTWIRE [20201008.203813_builder_junos_194_r3]
JUNOS Services Stateful Firewall [20201008.203813_builder_junos_194_r3]
JUNOS Services RTCOM [20201008.203813_builder_junos_194_r3]
JUNOS Services RPM [20201008.203813_builder_junos_194_r3]
JUNOS Services PCEF package [20201008.203813_builder_junos_194_r3]
JUNOS Services NAT [20201008.203813_builder_junos_194_r3]
JUNOS Services Mobile Subscriber Service Container package [20201008.203813_builder_junos_194_r3]
JUNOS Services MobileNext Software package [20201008.203813_builder_junos_194_r3]
JUNOS Services Logging Report Framework package [20201008.203813_builder_junos_194_r3]
JUNOS Services LL-PDF Container package [20201008.203813_builder_junos_194_r3]
JUNOS Services Jflow Container package [20201008.203813_builder_junos_194_r3]
JUNOS Services Deep Packet Inspection package [20201008.203813_builder_junos_194_r3]
JUNOS Services IPSec [20201008.203813_builder_junos_194_r3]
JUNOS Services IDS [20201008.203813_builder_junos_194_r3]
JUNOS IDP Services [20201008.203813_builder_junos_194_r3]
JUNOS Services HTTP Content Management package [20201008.203813_builder_junos_194_r3]
JUNOS Services Crypto [20201008.203813_builder_junos_194_r3]
JUNOS Services Captive Portal and Content Delivery Container package [20201008.203813_builder_junos_194_r3]
JUNOS Services COS [20201008.203813_builder_junos_194_r3]
JUNOS AppId Services [20201008.203813_builder_junos_194_r3]
JUNOS Services Application Level Gateways [20201008.203813_builder_junos_194_r3]
JUNOS Services AACL Container package [20201008.203813_builder_junos_194_r3]
JUNOS SDN Software Suite [20201008.203813_builder_junos_194_r3]
JUNOS Extension Toolkit [20201008.203813_builder_junos_194_r3]
JUNOS Packet Forwarding Engine Support (wrlinux9) [20201008.203813_builder_junos_194_r3]
JUNOS Packet Forwarding Engine Support (MX/EX92XX Common) [20201008.203813_builder_junos_194_r3]
JUNOS Packet Forwarding Engine Support (M/T Common) [20201008.203813_builder_junos_194_r3]
JUNOS Packet Forwarding Engine Support (aft) [20201008.203813_builder_junos_194_r3]
JUNOS Packet Forwarding Engine Support (MX Common) [20201008.203813_builder_junos_194_r3]
JUNOS Juniper Malware Removal Tool (JMRT) [1.0.0+20201008.203813_builder_junos_194_r3]
JUNOS J-Insight [20201008.203813_builder_junos_194_r3]
JUNOS jfirmware [20201008.203813_builder_junos_194_r3]
vmhost-firmware x86-64 [19.2R1.8]
JUNOS Online Documentation [20201008.203813_builder_junos_194_r3]
JUNOS jail runtime [20200922.4042921_builder_stable_11]

root> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis JN1242334AFB MX480
Midplane REV 05 710-017414 ACRD1389 MX480 Midplane
FPM Board REV 02 710-017254 ABCL0788 Front Panel Display
PEM 0 Rev 10 740-029970 QCS1348U0A4 PS 1.4-2.52kW; 90-264V AC in
PEM 1 Rev 10 740-029970 QCS1415U07X PS 1.4-2.52kW; 90-264V AC in
Routing Engine 0 REV 18 750-054758 CAMC2752 RE-S-2X00x6
CB 0 REV 05 750-055976 CAEZ3031 Enhanced MX SCB 2
FPC 5 REV 27 750-073435 CALE4993 SPC3
CPU BUILTIN BUILTIN SPC3 vCPP Broadwell
PIC 0 BUILTIN BUILTIN SPC3-PIC
PIC 1 BUILTIN BUILTIN SPC3-PIC
Fan Tray Enhanced Left Fan Tray

root> show chassis alarms
2 alarms currently active
Alarm time Class Description
2021-12-20 17:08:22 UTC Minor FPC 5 Minor Errors
2021-12-20 17:03:27 UTC Major Host 0 fxp0 : Ethernet Link Down

root> show system alarms
2 alarms currently active
Alarm time Class Description
2021-12-20 17:08:22 UTC Minor FPC 5 Minor Errors
2021-12-20 17:03:27 UTC Major Host 0 fxp0 : Ethernet Link Down

root> show chassis fpc detail
Slot 5 information:
State Online
Temperature 46 degrees C / 114 degrees F
FIPS Capable False
FIPS Mode False
Start time 2021-12-20 17:06:00 UTC
Uptime 9 minutes, 31 seconds
Max power consumption 650 Watts

root>

root> show log messages | last 30
Dec 20 17:08:50 fpc5 jnh_unilist_with_sel_invalid_init(342): Failed to allocate block for 26 entries
Dec 20 17:08:50 fpc5 jnh_indirect_init(49): Update failed due to invalid jnh 0x0000000000000000
Dec 20 17:08:50 PERF_MON: RTPERF_CPU_THRESHOLD_EXCEEDED: FPC 5 PIC 0 CPU utilization exceeds threshold, current value = 100
Dec 20 17:08:50 PERF_MON: RTPERF_CPU_UTIL_MAX: FPC 5 PIC 0 CPU Utilization greater than 99, expect packet loss
Dec 20 17:08:50 (FPC Slot 5, PIC Slot 0) CPU zone change GREEN=>RED (100.00 %)
Dec 20 17:08:50 (FPC Slot 5, PIC Slot 0) CPU utilization (100.00 percent) exceeded threshold
Dec 20 17:08:50 PERF_MON[22520]: RTLOGD_CPU_LIMIT_TRAP: FPC5:PIC0 CPU zone change GREEN=>RED (100.00 %)
Dec 20 17:08:53 (FPC Slot 5, PIC Slot 0) Global CPU zone change RED=>GREEN (40.60 %)
Dec 20 17:08:53 (FPC Slot 5, PIC Slot 0) CPU zone change RED=>GREEN (40.60 %)
Dec 20 17:08:53 (FPC Slot 5, PIC Slot 0) CPU utilization (40.60 percent) ok
Dec 20 17:08:53 PERF_MON[22520]: RTLOGD_CPU_LIMIT_TRAP: FPC5:PIC0 CPU zone change RED=>GREEN (40.00 %)
Dec 20 17:08:54 PERF_MON: RTPERF_CPU_THRESHOLD_EXCEEDED: FPC 5 PIC 0 CPU utilization exceeds threshold, current value = 100
Dec 20 17:08:54 PERF_MON: RTPERF_CPU_UTIL_MAX: FPC 5 PIC 0 CPU Utilization greater than 99, expect packet loss
Dec 20 17:09:00 kernel: if_pfe_ams_find_parent: parent ifd NULL member.ifd(mams-5/0/0)
Dec 20 17:09:00 kernel: if_pfe_ams_find_parent: parent ifd NULL member.ifd(mams-5/0/0)
Dec 20 17:09:00 mib2d[21160]: SNMP_TRAP_LINK_UP: ifIndex 528, ifAdminStatus up(1), ifOperStatus up(1), ifName vms-5/0/0
Dec 20 17:09:00 mib2d[21160]: SNMP_TRAP_LINK_UP: ifIndex 529, ifAdminStatus up(1), ifOperStatus up(1), ifName mams-5/0/0

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Re: SPC3 card with Minor Errors [ In reply to ]
juniper-nsp at puck
Dec 20, 2021, 11:52 AM
Post #2 of 3 (831 views)
Permalink
On man., 20 dec. 2021, Dave Peters - Terabit Systems via juniper-nsp <juniper-nsp@puck.nether.net> wrote:

> I've got a JNP-SPC3 card running on an MX480 running 19.4R3.11, and I'm seeing FPC minor errors (details below, along with log errors on a "failed update"). Got an SCBE2 and have tried both the RE-S-X6-64G and the RE-S-1800x4-16G routing engines. Can't seem to find any way to clear those errors, or information on why they're occurring.
>
>
> I've cleared the config and issued the command request system enable unified-services, rebooted to have the cards come online. Edit: Looks like I may have to update the vmhost-firmware file (bolded below), which juniper seems to hide on their site. Hints?
>
> Anyone have these same issues?

A few comments from here. I would suggest you go with the latest SR
(19.4R3-S6) instead of 19.4R3 - also remember that you need to install
the package for SPC3 seperately - it's available under downloads as "New
Gen Services for 32 Bit-MX High-End Series" (yes, it's named 32-bit
despite being used on 64-bit JunOS - I think the SPC3 runs a 32 bit
Linux internally).
You don't need to upgrade the vmhost-firmware

- Jan
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Re: SPC3 card with Minor Errors [ In reply to ]
juniper-nsp at puck
Dec 20, 2021, 8:42 PM
Post #3 of 3 (828 views)
Permalink
On 12/20/21 21:52, Jan Chrillesen via juniper-nsp wrote:

> A few comments from here. I would suggest you go with the latest SR
> (19.4R3-S6) instead of 19.4R3

This was my initial thinking as well.

We hit many issues on 19.4R3, especially on LDPv6 and some RPD CPU
utilization impact.

Since been resolved once we moved to 20.4R3.8.

Mark.
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