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Re: Strange errors when inserting used X302A-R5 BSAS disk into DS4246 shelf [ In reply to ]
>>>>> "Florian" == Florian Schmid via Toasters <toasters@teaparty.net> writes:

> we have an old NetApp dev cluster containing a pair of FAS 8060
> nodes and several DS4246 shelves with 1TB X302A-R5 BSAS disk.

Those are rock solid heads for sure! I've still got a pair in
production here.

> I have replaced several disks already over the last years and never
> had issues to do so, but this time, I have tried 2 disks and both
> have reported the same strange issues on this shelf port. The port
> of the shelf I would think, is fine, because NetApp has reported a
> broken spare disk on this port, but nothing special.

How many shelves do you have? And have you tried putting the disk
into a different slot?

And when you say "broken spare disk on this port" are you talking
about the SAS port on the disk shelf, or about the disk slot in the
disk shelf?

> When I look on NetApp site, I don't find a real solution here, so I
> hope someone of you can help me here?

> This errors I'm getting:
> 2/14/2023 18:24:45 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(9997).
> 2/14/2023 18:22:06 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:20:01 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:19:01 node-01 ERROR scsi.cmd.checkCondition: Unknown device 1a.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:17:56 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:16:06 node-01 ERROR scsi.cmd.checkCondition: Unknown device 1a.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:15:51 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:14:01 node-01 ERROR scsi.cmd.checkCondition: Unknown device 1a.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:13:46 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:11:41 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:09:36 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:09:01 node-01 ERROR scsi.cmd.checkCondition: Unknown device 1a.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:07:31 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:05:26 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:04:01 node-01 ERROR scsi.cmd.checkCondition: Unknown device 1a.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).
> 2/14/2023 18:03:21 node-02 ERROR scsi.cmd.checkCondition: Unknown device 0d.11.10: Check Condition: CDB 0x12: Sense Data SCSI:illegal request - (0x5 - 0x20 0x0 0x0)(0).


> disk show -disk 2.11.10
> There are no entries matching your query.

This strongly implies to me that the physical slot in the disk shelf
is going bad, or has a bad connector. Or that you just got a bad disk
from the vendor. I'd have them replace it with a known good one.

If you have another spare disk working in the system, I'd move it to
this slot and see what happens. And of course move the un-recognized
disk there to check whether it's the shelf disk slot, or the disk
itself is bad.

> The disk is not recognized and NetApp is throwing this errors...

> Both disks have been bought from a known second hand shop, where we
> never had issues in the past with "used" parts.

Bad disks happen.

> We are running 9.7 on the cluster with a relatively new disk
> qualification package. I would also say, that those old disks
> haven't got any firmware updates for the last 3 years or so...

We're still running 9.3... ugh.
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