Mailing List Archive

Alexander,

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously). There is no HTTPS available to go anywhere other than NetApp Support at this time.

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.

Thank you,
Tim

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

Hey there,

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we're using this feature to collect autosupports in one of our support mailboxes.
If we'd want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?
Ideally, I'd either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

Anyone ever worked on something like this or knows where I can find more information about that?

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Yah, I'm doing these for some of our customers too, but the question arose because one customer does not want to allow mails from specific IP addresses, he only supports authenticated mail relays and I could not find a way to configure SMTP authentication on the NetApp filers and hence the idea to somehow interecept these messages and multiplex or redirect them to a locally running service, which could then do $things with what it got from the filer.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com>
Gesendet: Donnerstag, 18. Juli 2019 07:00
An: Alexander Griesser <AGriesser@anexia-it.com>; 'Toasters' <toasters@teaparty.net>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously). There is no HTTPS available to go anywhere other than NetApp Support at this time.

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.

Thank you,
Tim

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

Hey there,

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we're using this feature to collect autosupports in one of our support mailboxes.
If we'd want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?
Ideally, I'd either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

Anyone ever worked on something like this or knows where I can find more information about that?

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Alexander,

Depending on your ONTAP version you can prepend the login/password for your SMTP server for authentication.

Thank you,
Tim

From: Alexander Griesser [mailto:AGriesser@anexia-it.com]
Sent: Wednesday, July 17, 2019 10:05 PM
To: Timothy Naple; 'Toasters'
Subject: AW: Autosupport HTTPs receiver self hosted

Yah, I'm doing these for some of our customers too, but the question arose because one customer does not want to allow mails from specific IP addresses, he only supports authenticated mail relays and I could not find a way to configure SMTP authentication on the NetApp filers and hence the idea to somehow interecept these messages and multiplex or redirect them to a locally running service, which could then do $things with what it got from the filer.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com>
Gesendet: Donnerstag, 18. Juli 2019 07:00
An: Alexander Griesser <AGriesser@anexia-it.com>; 'Toasters' <toasters@teaparty.net>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously). There is no HTTPS available to go anywhere other than NetApp Support at this time.

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.

Thank you,
Tim

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

Hey there,

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we're using this feature to collect autosupports in one of our support mailboxes.
If we'd want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?
Ideally, I'd either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

Anyone ever worked on something like this or knows where I can find more information about that?

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Ah, that's interesting. What's the format? User:pass@mail.host?

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com>
Gesendet: Donnerstag, 18. Juli 2019 07:10
An: Alexander Griesser <AGriesser@anexia-it.com>; 'Toasters' <toasters@teaparty.net>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Depending on your ONTAP version you can prepend the login/password for your SMTP server for authentication.

Thank you,
Tim

From: Alexander Griesser [mailto:AGriesser@anexia-it.com]
Sent: Wednesday, July 17, 2019 10:05 PM
To: Timothy Naple; 'Toasters'
Subject: AW: Autosupport HTTPs receiver self hosted

Yah, I'm doing these for some of our customers too, but the question arose because one customer does not want to allow mails from specific IP addresses, he only supports authenticated mail relays and I could not find a way to configure SMTP authentication on the NetApp filers and hence the idea to somehow interecept these messages and multiplex or redirect them to a locally running service, which could then do $things with what it got from the filer.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com<mailto:tnaple@berkcom.com>>
Gesendet: Donnerstag, 18. Juli 2019 07:00
An: Alexander Griesser <AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>>; 'Toasters' <toasters@teaparty.net<mailto:toasters@teaparty.net>>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously). There is no HTTPS available to go anywhere other than NetApp Support at this time.

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.

Thank you,
Tim

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

Hey there,

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we're using this feature to collect autosupports in one of our support mailboxes.
If we'd want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?
Ideally, I'd either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

Anyone ever worked on something like this or knows where I can find more information about that?

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Yes, that is correct.

From: Alexander Griesser [mailto:AGriesser@anexia-it.com]
Sent: Wednesday, July 17, 2019 10:13 PM
To: Timothy Naple; 'Toasters'
Subject: AW: Autosupport HTTPs receiver self hosted

Ah, that's interesting. What's the format? User:pass@mail.host?

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com>
Gesendet: Donnerstag, 18. Juli 2019 07:10
An: Alexander Griesser <AGriesser@anexia-it.com>; 'Toasters' <toasters@teaparty.net>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Depending on your ONTAP version you can prepend the login/password for your SMTP server for authentication.

Thank you,
Tim

From: Alexander Griesser [mailto:AGriesser@anexia-it.com]
Sent: Wednesday, July 17, 2019 10:05 PM
To: Timothy Naple; 'Toasters'
Subject: AW: Autosupport HTTPs receiver self hosted

Yah, I'm doing these for some of our customers too, but the question arose because one customer does not want to allow mails from specific IP addresses, he only supports authenticated mail relays and I could not find a way to configure SMTP authentication on the NetApp filers and hence the idea to somehow interecept these messages and multiplex or redirect them to a locally running service, which could then do $things with what it got from the filer.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Timothy Naple <tnaple@berkcom.com<mailto:tnaple@berkcom.com>>
Gesendet: Donnerstag, 18. Juli 2019 07:00
An: Alexander Griesser <AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>>; 'Toasters' <toasters@teaparty.net<mailto:toasters@teaparty.net>>
Betreff: RE: Autosupport HTTPs receiver self hosted

Alexander,

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously). There is no HTTPS available to go anywhere other than NetApp Support at this time.

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.

Thank you,
Tim

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

Hey there,

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we're using this feature to collect autosupports in one of our support mailboxes.
If we'd want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?
Ideally, I'd either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

Anyone ever worked on something like this or knows where I can find more information about that?

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601