Mailing List Archive

iCloud/Apple Mail contact.
Hello,

Looking for an iCloud/Apple admin contact me off list.

I’ve exhausted all the usual support channels on this one and some of the responses have been quite comical.

Background:
Every time you setup an email account in Apple Mail it will check the domain entered against a database of email server settings and conveniently autofill those settings.

10 or so years ago we reached out to our business contact at Apple to setup email server auto discovery for our domain, over the last decade our contact has left and any attempts to reach Apple to get this info updated have been fruitless. The autofilled info now points to a long dead email server.


Thanks,
Matt Hohman
Technical Director
New Heights Foundation
RE: iCloud/Apple Mail contact. [ In reply to ]
Did you ever manage to find out who at Apple to speak to about getting things
added to or changed in this database?



Quite irritating how there is zero public-facing information about this. Also,
an Apple employee authored RFC 6186, yet they don't implement it??



-- Nathan



From: NANOG [mailto:nanog-bounces+nathana=fsr.com@nanog.org] On Behalf Of Matt
Hohman
Sent: Wednesday, July 20, 2022 10:28 AM
To: nanog@nanog.org
Cc: Jonathan Dukes
Subject: iCloud/Apple Mail contact.



Hello,



Looking for an iCloud/Apple admin contact me off list.



I’ve exhausted all the usual support channels on this one and some of the
responses have been quite comical.



Background:

Every time you setup an email account in Apple Mail it will check the domain
entered against a database of email server settings and conveniently autofill
those settings.



10 or so years ago we reached out to our business contact at Apple to setup
email server auto discovery for our domain, over the last decade our contact
has left and any attempts to reach Apple to get this info updated have been
fruitless. The autofilled info now points to a long dead email server.





Thanks,
Matt Hohman
Technical Director
New Heights Foundation
Re: iCloud/Apple Mail contact. [ In reply to ]
On 2022-09-15 14:09:37 -0700, Nathan Anderson wrote:
>Quite irritating how there is zero public-facing information about this.

There is public-facing information:
https://developer.apple.com/support/prepare-your-network-for-icloud-private-relay/

Which includes ranges to allowlist, should providers choose to do so:
https://mask-api.icloud.com/egress-ip-ranges.csv
--
Alex