Mailing List Archive

According to peering db, their noc email is at peering AT
disneystreaming.com. They may be able to assist. Probably you could try
some variation of 'noc@', too.

Good luck!

On Sun, Oct 25, 2020, 06:50 Sander Steffann <sander@steffann.nl> wrote:

> Hi,
>
> Anybody around from Disney+? my main customer (Solcon) is an ISP in the
> Netherlands. One of our ranges is 213.134.224.0/19 and it seems to be
> classified as non-Netherlands. The official support channel doesn't get any
> further than "you must be using a VPN" even though we are the ISP and it's
> our own address space...
>
> Any assistance would be much appreciated!
>
> Cheers,
> Sander
>
>
>

I had a similar issue here in Sweden. The contact point listed at http://thebrotherswisp.com/index.php/geo-and-vpn/ <http://thebrotherswisp.com/index.php/geo-and-vpn/> (netadmin@disneystreaming.com <mailto:netadmin@disneystreaming.com>) helped me with this pretty quickly.

—
Johan Hedberg


> On 25 Oct 2020, at 11:48, Sander Steffann <sander@steffann.nl> wrote:
>
> Hi,
>
> Anybody around from Disney+? my main customer (Solcon) is an ISP in the Netherlands. One of our ranges is 213.134.224.0/19 and it seems to be classified as non-Netherlands. The official support channel doesn't get any further than "you must be using a VPN" even though we are the ISP and it's our own address space...
>
> Any assistance would be much appreciated!
>
> Cheers,
> Sander
>

http://thebrotherswisp.com/index.php/geo-and-vpn/




-----
Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP

----- Original Message -----

From: "Sander Steffann" <sander@steffann.nl>
To: "<nanog@nanog.org>" <nanog@nanog.org>
Sent: Sunday, October 25, 2020 5:48:25 AM
Subject: Disney+ geolocation error for 213.134.224.0/19

Hi,

Anybody around from Disney+? my main customer (Solcon) is an ISP in the Netherlands. One of our ranges is 213.134.224.0/19 and it seems to be classified as non-Netherlands. The official support channel doesn't get any further than "you must be using a VPN" even though we are the ISP and it's our own address space...

Any assistance would be much appreciated!

Cheers,
Sander

Hi,

> ?I had a similar issue here in Sweden. The contact point listed at http://thebrotherswisp.com/index.php/geo-and-vpn/ (netadmin@disneystreaming.com) helped me with this pretty quickly.

Useful link, thanks!
Sander