problem with pending orders (Davideth)
There is a serious bug in the interchange reports for accounting purposes.
When the monthly sales report is brought up, it includes canceled orders in the totals which is completely wrong. You can not count money that was never received or that was refunded.
This problem exists with all reports across the board and is a serious accounting flaw.
The reports in interchange are apparently using the wrong value when selecting the field to key on. When searching on pending orders, shipped orders are included as well as canceled orders which is technically incorrect. It appears to be checking if orders are archived and if not they are listed as pending which is not correct.
Initial post:
Message: 1
Date: Mon, 20 Nov 2017 21:51:46 -0600
From: Davideth<Davideth@whojamadoogle.com>
To:interchange-users@icdevgroup.org
Subject: [ic] problem with pending orders
Message-ID:<b5ef1ced-d4b1-66bf-8d09-73162b25f65d@whojamadoogle.com>
Content-Type: text/plain; charset=utf-8; format=flowed
In the UI, if pending orders is clicked on, it lists not only pending
orders but also canceled orders and shipped orders. Possibly other
status conditions. Do not think that this is correct.
Possibly may be showing all but archived orders.
We can not archive orders for at least 30 days but need to see which
orders have not been shipped.
TIA,
David
There is a serious bug in the interchange reports for accounting purposes.
When the monthly sales report is brought up, it includes canceled orders in the totals which is completely wrong. You can not count money that was never received or that was refunded.
This problem exists with all reports across the board and is a serious accounting flaw.
The reports in interchange are apparently using the wrong value when selecting the field to key on. When searching on pending orders, shipped orders are included as well as canceled orders which is technically incorrect. It appears to be checking if orders are archived and if not they are listed as pending which is not correct.
Initial post:
Message: 1
Date: Mon, 20 Nov 2017 21:51:46 -0600
From: Davideth<Davideth@whojamadoogle.com>
To:interchange-users@icdevgroup.org
Subject: [ic] problem with pending orders
Message-ID:<b5ef1ced-d4b1-66bf-8d09-73162b25f65d@whojamadoogle.com>
Content-Type: text/plain; charset=utf-8; format=flowed
In the UI, if pending orders is clicked on, it lists not only pending
orders but also canceled orders and shipped orders. Possibly other
status conditions. Do not think that this is correct.
Possibly may be showing all but archived orders.
We can not archive orders for at least 30 days but need to see which
orders have not been shipped.
TIA,
David