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[clamav-users] FreshClam is unable to access Mirror sites in our production...
clamav-users at lists
Feb 1, 2022, 1:55 PM
Post #1 of 3 (240 views)
Permalink
Hi Micah,

Freshclam is unable to access the mirror site. We are planning to upgrade in the coming sprints to the 0.104 version.

Could you please guide us? We are seeing this failure since this morning.


Thanks
Jaspal Sandhu
Roberthalf

Here are the errors.

2022-02-01T19:29:12.254Z

Copy
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.254Z

Copy
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.218.84 (due to previous errors)
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.218.84 (due to previous errors) a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.254Z

Copy
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.219.84 (due to previous errors)
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.219.84 (due to previous errors) a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.254Z

Copy
Tue Feb 1 19:29:12 2022 -> ^getpatch: Can't download daily-26440.cdiff from database.clamav.net
Tue Feb 1 19:29:12 2022 -> ^getpatch: Can't download daily-26440.cdiff from database.clamav.net a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.254Z

Copy
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d


Copy
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff
Tue Feb 1 19:29:12 2022 -> *Retrieving http://database.clamav.net/daily-26440.cdiff a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.255Z

Copy
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.219.84 (due to previous errors)
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.219.84 (due to previous errors) a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.255Z

Copy
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.218.84 (due to previous errors)
Tue Feb 1 19:29:12 2022 -> *Ignoring mirror 104.16.218.84 (due to previous errors) a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.255Z

Copy
Tue Feb 1 19:29:12 2022 -> !getpatch: Can't download daily-26440.cdiff from database.clamav.net
Tue Feb 1 19:29:12 2022 -> !getpatch: Can't download daily-26440.cdiff from database.clamav.net a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.286Z

Copy
Tue Feb 1 19:29:12 2022 -> ^Incremental update failed, trying to download daily.cvd
Tue Feb 1 19:29:12 2022 -> ^Incremental update failed, trying to download daily.cvd a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.286Z

Copy
Tue Feb 1 19:29:12 2022 -> *Whitelisting short-term blacklisted mirrors
Tue Feb 1 19:29:12 2022 -> *Whitelisting short-term blacklisted mirrors a28adf71e559de68a0fe9cb4aef12278ebad788771ea5df3eaa5b50081026d7d

2022-02-01T19:29:12.286Z
Re: [clamav-users] FreshClam is unable to access Mirror sites in our production... [ In reply to ]
clamav-users at lists
Feb 1, 2022, 2:58 PM
Post #2 of 3 (240 views)
Permalink
Hi there,

On Tue, 1 Feb 2022, Sandhu, Jaspal (HQP) via clamav-users wrote:

> Freshclam is unable to access the mirror site. We are planning to
> upgrade in the coming sprints to the 0.104 version.

Which version are you using?

See

https://docs.clamav.net/faq/faq-eol.html

--

73,
Ged.

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Help us build a comprehensive ClamAV guide:
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http://www.clamav.net/contact.html#ml
Re: [clamav-users] FreshClam is unable to access Mirror sites in our production... [ In reply to ]
clamav-users at lists
Feb 1, 2022, 4:17 PM
Post #3 of 3 (239 views)
Permalink
Jaspal,

If you only just started having trouble updating the virus signature databases, it's because we blocked version 0.102 and 0.101 from downloading new signatures just yesterday.

I see that your log includes this line "Ignoring mirror 104.16.219.84 (due to previous errors)". This feature changed significantly in 0.102 so this line is a hint to me that you're using 0.101 or older, though 0.100 was blocked on October 29.

As Ged pointed out, ClamAV's End of Life (EOL) policy is now to block old versions from updating the virus databases once they've exceeded the EOL date.

You will have to upgrade to either the 0.103 LTS release or 0.104. Please review the Version Support Matrix and read the policy to help choose the best version for your organization: https://docs.clamav.net/faq/faq-eol.html#version-support-matrix

You may wish to install 0.103 LTS instead of 0.104 for your upgrade.

Regards,
Micah


Micah Snyder
ClamAV Development
Talos
Cisco Systems, Inc.
________________________________
From: clamav-users <clamav-users-bounces@lists.clamav.net> on behalf of G.W. Haywood via clamav-users <clamav-users@lists.clamav.net>
Sent: Tuesday, February 1, 2022 2:58 PM
To: Sandhu, Jaspal (HQP) via clamav-users <clamav-users@lists.clamav.net>
Cc: G.W. Haywood <clamav@jubileegroup.co.uk>
Subject: Re: [clamav-users] FreshClam is unable to access Mirror sites in our production...

Hi there,

On Tue, 1 Feb 2022, Sandhu, Jaspal (HQP) via clamav-users wrote:

> Freshclam is unable to access the mirror site. We are planning to
> upgrade in the coming sprints to the 0.104 version.

Which version are you using?

See

https://docs.clamav.net/faq/faq-eol.html

--

73,
Ged.

_______________________________________________

clamav-users mailing list
clamav-users@lists.clamav.net
https://lists.clamav.net/mailman/listinfo/clamav-users


Help us build a comprehensive ClamAV guide:
https://github.com/vrtadmin/clamav-faq

http://www.clamav.net/contact.html#ml

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