Mailing List Archive: CUCM Crashes on Back-up

CUCM Crashes on Back-up

Jan 21, 2022, 6:39 AM

Post #1 of 4 (478 views)

This is a long shot but I have been having an issue where during scheduled
and manual DRS back-ups our CUCM sub server is losing network connection to
the CUCM pub. At no other time is this happening and things run fine during
the day.

It's not like a timing thing because I can try and run the back-up any
other time and get the same disconnect.

Connection to the SFTP is not a problem because the pub backs-up fine and
another sub server backs up fine, it's just one sub that is the problem
child.

I've restarted DRS services on all nodes and have done full server resets
as well.

Has anyone seen this before? I'm tempted to just rebuild the sub with the
issue.

Re: CUCM Crashes on Back-up [ In reply to ]

bmeade90 at vt

Jan 21, 2022, 9:52 AM

Post #2 of 4 (478 views)

Permalink

Take a look at the DRF traces to see what's happening.

On Fri, Jan 21, 2022, 9:48 AM Josh Nordquist <joshnordquist@gmail.com>
wrote:

> This is a long shot but I have been having an issue where during scheduled
> and manual DRS back-ups our CUCM sub server is losing network connection to
> the CUCM pub. At no other time is this happening and things run fine during
> the day.
>
> It's not like a timing thing because I can try and run the back-up any
> other time and get the same disconnect.
>
> Connection to the SFTP is not a problem because the pub backs-up fine and
> another sub server backs up fine, it's just one sub that is the problem
> child.
>
> I've restarted DRS services on all nodes and have done full server resets
> as well.
>
> Has anyone seen this before? I'm tempted to just rebuild the sub with the
> issue.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Re: CUCM Crashes on Back-up [ In reply to ]

kent at fredf

Jan 21, 2022, 12:11 PM

Post #3 of 4 (476 views)

Permalink

Is this sub on a shared host with another cucm node that works fine? If not… I’d look at network duplex etc. otherwise could be a fun tac case.

> On Jan 21, 2022, at 7:39 AM, Josh Nordquist <joshnordquist@gmail.com> wrote:
>
> This is a long shot but I have been having an issue where during scheduled and manual DRS back-ups our CUCM sub server is losing network connection to the CUCM pub. At no other time is this happening and things run fine during the day.
>
> It's not like a timing thing because I can try and run the back-up any other time and get the same disconnect.
>
> Connection to the SFTP is not a problem because the pub backs-up fine and another sub server backs up fine, it's just one sub that is the problem child.
>
> I've restarted DRS services on all nodes and have done full server resets as well.
>
> Has anyone seen this before? I'm tempted to just rebuild the sub with the issue.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: CUCM Crashes on Back-up [ In reply to ]

smgustafson at gmail

Jan 21, 2022, 5:58 PM

Post #4 of 4 (476 views)

Permalink

Check the IPsec certificate on the effected subscriber and make sure it is
not expired.

On Fri, Jan 21, 2022, 12:23 PM Kent Roberts <kent@fredf.org> wrote:

> Is this sub on a shared host with another cucm node that works fine? If
> not… I’d look at network duplex etc. otherwise could be a fun tac case.
>
>
> > On Jan 21, 2022, at 7:39 AM, Josh Nordquist <joshnordquist@gmail.com>
> wrote:
> >
> > This is a long shot but I have been having an issue where during
> scheduled and manual DRS back-ups our CUCM sub server is losing network
> connection to the CUCM pub. At no other time is this happening and things
> run fine during the day.
> >
> > It's not like a timing thing because I can try and run the back-up any
> other time and get the same disconnect.
> >
> > Connection to the SFTP is not a problem because the pub backs-up fine
> and another sub server backs up fine, it's just one sub that is the problem
> child.
> >
> > I've restarted DRS services on all nodes and have done full server
> resets as well.
> >
> > Has anyone seen this before? I'm tempted to just rebuild the sub with
> the issue.
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>