Mailing List Archive

Single button ARD
I'm trying to setup a button on people's phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example's I've seen are for doing PLAR when the phone goes offhook or the "new call button" is pressed, but not a separate line.

I've done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................
Re: Single button ARD [ In reply to ]
What are your gateways built with, MGCP, H323, SIP? What version of call
manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null
Translation pattern.

Here is a good article on it:
https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com> wrote:

> I’m trying to setup a button on people’s phone where they will get inbound
> calls like a (DN) when voice-port goes off-hook on our gateway (connection
> plar xxxx). When the button is pressed on any phone, it should do the
> same thing, take the channel off hook on the voice gateway.
>
>
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook
> or the “new call button” is pressed, but not a separate line.
>
>
>
> I’ve done this in the past with CME like:
>
>
>
>
>
> voice-port 0/3/1:0
>
> define Tx-bits idle 1111
>
> define Tx-bits seize 0000
>
> define Rx-bits idle 1111
>
> define Rx-bits seize 0000
>
> no vad
>
> no comfort-noise
>
> connection plar B100
>
>
>
> ephone-dn 32
>
> number B100
>
> trunk B101
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com>*
>
>
> *...........................................................................................................................................*
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
Re: Single button ARD [ In reply to ]
That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: Single button ARD [ In reply to ]
Here is a full example of what I need.

Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: Single button ARD [ In reply to ]
Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer | Engineer

Presidio
| presidio.com<http://www.presidio.com/>

5025 Bradenton Ave, Suite B, Dublin, OH 43017
D: +1.419.214.1415<tel:+1.419.214.1415> | C: +1.419.706.0259<tel:+1.419.706.0259> | tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>



[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]

[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.

Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip


This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Re: Single button ARD [ In reply to ]
Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com>; Austin Williams <austinpucknether@gmail.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
Re: Single button ARD [ In reply to ]
Hi Matt,

So basically you want a plar thats able to get a call as well as make a call to a DN type setup….. I asked cisco to add this into the PLAR back in CUCM 9… but just like my request for a notepad in CUCM 4 it got put aside. (The note pad idea was to allow the tech to put T1 info and numbers/ID’s int he system so it was easily found… but the team didn’t have time to complete the request before the rollout and it never got picked back up…. Oh well ….)

The first thing that comes to mind is create the outbound part of the plar to a CTI port instead of another phone, then forward it to your DN on the gateway so your dial-peer can send it out the channel you want via destination pattern.. and use profiles to clear the numbers….

Should be able to put a DN on that line so it can be answered when it rings…. But hmmm, not that I think about it, that might not work like your after…?

Not sure if this helps at all…. Just thinking out loud, and now that I typed it I don’t even know if I have tried something like this…. But got my curiosity peeked.






> On Oct 8, 2021, at 12:25 PM, Matthew Huff <mhuff@ox.com> wrote:
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer@presidio.com>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff@ox.com>; Austin Williams <austinpucknether@gmail.com>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com <http://www.presidio.com/>
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415 <tel:+1.419.214.1415>
> |
> C: +1.419.706.0259 <tel:+1.419.706.0259>
> |
> tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>
>
>
> <http://www.presidio.com/>
>
>
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
>
> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
Re: Single button ARD [ In reply to ]
I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?

Sent from my iPhone

On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com> wrote:

?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca

Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com>; Austin Williams <austinpucknether@gmail.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer
|
Engineer
Presidio
|
presidio.com<http://www.presidio.com/>
5025 Bradenton Ave, Suite B, Dublin, OH 43017
D: +1.419.214.1415<tel:+1.419.214.1415>
|
C: +1.419.706.0259<tel:+1.419.706.0259>
|
tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>
[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]

[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>


From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL


Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
_______________________________________________
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: Single button ARD [ In reply to ]
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)


> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>>
>> ?
>>
>> CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>
>>
>> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>>
>> Matthew Huff | Director of Technical Operations | OTA Management LLC
>>
>> Office: 914-460-4039
>> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
>> ...........................................................................................................................................
>>
>> From: Schlotterer, Tommy <tschlotterer@presidio.com>
>> Sent: Friday, October 8, 2021 2:03 PM
>> To: Matthew Huff <mhuff@ox.com>; Austin Williams <austinpucknether@gmail.com>
>> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
>> Subject: RE: [cisco-voip] Single button ARD
>>
>> Sounds like you are trying to setup an intercom.
>>
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>>
>>
>>
>> Tommy Schlotterer
>> |
>> Engineer
>> Presidio
>> |
>> presidio.com <http://www.presidio.com/>
>> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
>> D: +1.419.214.1415 <tel:+1.419.214.1415>
>> |
>> C: +1.419.706.0259 <tel:+1.419.706.0259>
>> |
>> tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>
>>
>>
>> <http://www.presidio.com/>
>>
>>
>>
>> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
>> Sent: Friday, October 8, 2021 1:26 PM
>> To: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
>> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
>> Subject: Re: [cisco-voip] Single button ARD
>>
>> EXTERNAL EMAIL
>>
>> Here is a full example of what I need.
>>
>> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>>
>> Steve has a prime-dn of 6000
>> Joe has a prime-dn of 6001
>>
>> On Steve’s phone he has two extra buttons:
>>
>> Speed Dial, labeled [TO JOE], which dials 7001
>> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>>
>> On Joe’s phone, he has two extra buttons:
>>
>> Speed Dial, labeled [TO STEVE], which dials 7000
>> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>>
>> That is easy and works fine.
>>
>>
>> But I need it to be single buttons:
>>
>> On Steve’s phone
>> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>>
>> One Joe’s phone
>> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>>
>>
>> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>>
>>
>>
>> Matthew Huff | Director of Technical Operations | OTA Management LLC
>>
>> Office: 914-460-4039
>> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
>> ...........................................................................................................................................
>>
>> From: Matthew Huff
>> Sent: Friday, October 8, 2021 12:54 PM
>> To: 'Austin Williams' <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
>> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
>> Subject: RE: [cisco-voip] Single button ARD
>>
>> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>>
>> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>>
>> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>>
>>
>> Matthew Huff | Director of Technical Operations | OTA Management LLC
>>
>> Office: 914-460-4039
>> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
>> ...........................................................................................................................................
>>
>> From: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
>> Sent: Friday, October 8, 2021 12:49 PM
>> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
>> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
>> Subject: Re: [cisco-voip] Single button ARD
>>
>> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>>
>> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>>
>> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>>
>> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>>
>> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>>
>> I’ve done this in the past with CME like:
>>
>>
>> voice-port 0/3/1:0
>> define Tx-bits idle 1111
>> define Tx-bits seize 0000
>> define Rx-bits idle 1111
>> define Rx-bits seize 0000
>> no vad
>> no comfort-noise
>> connection plar B100
>>
>> ephone-dn 32
>> number B100
>> trunk B101
>>
>> Matthew Huff | Director of Technical Operations | OTA Management LLC
>>
>> Office: 914-460-4039
>> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
>> ...........................................................................................................................................
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
>> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
>>
>> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
Re: Single button ARD [ In reply to ]
This one has me curious now too. Took me a second to understand what you
were looking for specifically though. I'd think that the Ringdown to a CTI
route point forwarded to the PLAR DN on the phone and then a duplicate on
the way back should work. I don't think there is anything stopping a PLAR
DN from answering a call but Like Kent just said "Stranger things have
happened."

I might test this out on Monday with a few test phones I have laying around
and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda
like a push to talk or just cause the phone to ring on the other side? I'm
going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org> wrote:

> If you put a DN on the source it should be able to ring…. All the guys I
> work with that have interacted with plars all agree… but stranger things
> have happened in the new versions of cucm… so… :)
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as
> a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call
> out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com> wrote:
>
> ?
>
> CAUTION: This email originated from outside of the University of Guelph.
> Do not click links or open attachments unless you recognize the sender and
> know the content is safe. If in doubt, forward suspicious emails to
> IThelp@uoguelph.ca
>
>
> Not really, since it requires acknowledgement. My example only goes so
> far, in reality, one end of the ARD is a T1 line on a IOS voice gateway
> that goes to another entity.
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
> *Office: 914-460-4039*
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
> *...........................................................................................................................................*
>
> *From:* Schlotterer, Tommy <tschlotterer@presidio.com>
> *Sent:* Friday, October 8, 2021 2:03 PM
> *To:* Matthew Huff <mhuff@ox.com>; Austin Williams <
> austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html
>
>
>
> *Tommy Schlotterer*
> *| *
> *Engineer*
> *Presidio*
> *| *
> *presidio.com* <http://www.presidio.com/>
> *5025 Bradenton Ave, Suite B, Dublin, OH 43017*
> *D: +1.419.214.1415 <+1.419.214.1415>*
> *| *
> *C: +1.419.706.0259 <+1.419.706.0259>*
> * | *
> *tschlotterer@presidio.com* <tschlotterer@presidio.com>
>
> <http://www.presidio.com/>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> *On Behalf Of *Matthew
> Huff
> *Sent:* Friday, October 8, 2021 1:26 PM
> *To:* Austin Williams <austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* Re: [cisco-voip] Single button ARD
>
> *EXTERNAL EMAIL*
>
>
>
> Here is a full example of what I need.
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses
> his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he
> presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very
> standard in a trading environment. Anyone have any ideas?
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
> *Office: 914-460-4039*
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
> *...........................................................................................................................................*
>
> *From:* Matthew Huff
> *Sent:* Friday, October 8, 2021 12:54 PM
> *To:* 'Austin Williams' <austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD
> those are the articles I’m referred to and are not helpful. That example
> and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS
> 2800) goes off-hook it routes to a DN on the phone. When the same DN is
> picked up, it dials a number that routes back to the same channel on the
> voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other
> being a DN), but I need this to be a single button. Someone could have 20
> different ring downs on the same phone device.
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
> *Office: 914-460-4039*
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
> *...........................................................................................................................................*
>
> *From:* Austin Williams <austinpucknether@gmail.com>
> *Sent:* Friday, October 8, 2021 12:49 PM
> *To:* Matthew Huff <mhuff@ox.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call
> manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null
> Translation pattern.
>
> Here is a good article on it:
> https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com> wrote:
>
> I’m trying to setup a button on people’s phone where they will get inbound
> calls like a (DN) when voice-port goes off-hook on our gateway (connection
> plar xxxx). When the button is pressed on any phone, it should do the
> same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook
> or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
> *Office: 914-460-4039*
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
> *...........................................................................................................................................*
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> *This message w/attachments (message) is intended solely for the use of
> the intended recipient(s) and may contain information that is privileged,
> confidential or proprietary. If you are not an intended recipient, please
> notify the sender, and then please delete and destroy all copies and
> attachments. Please be advised that any review or dissemination of, or the
> taking of any action in reliance on, the information contained in or
> attached to this message is prohibited.*
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
Re: Single button ARD [ In reply to ]
“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)



On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone


On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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https://puck.nether.net/mailman/listinfo/cisco-voip

This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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Re: Single button ARD [ In reply to ]
Just confirming here a DN on an 8800 series phone setup as a ringdown /
PLAR / turret button can also receive incoming calls directed to it (at
least on CUCM 12.X)

I've had a similar requirement at a US football stadium.

Button one on phone one would call button one on phone two when pressed.
Button one on phone two would call button one on phone one when pressed.

Button two on phone one would call button one on phone three when pressed.
Button one on phone three would call button two on phone one when pressed.

You also couldn't receive calls from anywhere else on those buttons per
some unique partitions.

This was over the enterprise IP network so the T1 channel requirement will
obviously complicate it.
Spit balling I suspect this would be an exercise in the PLAR blank
translation patterns transforming to route patterns accessing individual T1
channels.



On Sat, Oct 9, 2021 at 7:30 AM Matthew Huff <mhuff@ox.com> wrote:

> “Ringdowns” are something very common in the trading world. Most traders
> sit in front of what is called a “Turret” instead of a traditional phone.
> Turrets in the past were mostly key-switch systems with limited routing
> capability;i.e, everything is hard-wired.
>
>
>
> Here is the full picture.
>
>
>
> Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC
> T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader
> button
>
>
>
> This is setup this way to bypass PSTN, dialtone, etc..
>
>
>
> At the customer site they may have many traders with the same button. On
> our side we may have many traders with the same button
>
>
>
> Either side at any time may press the button and the other side
> immediately rings. Anyone can pickup at that side. Since there is only one
> channel per ringdown, only one call can be placed per ringdown.
>
>
>
>
> I have had this working with SCCP phones on call manager express for many
> years with this:
>
>
>
> voice-port 0/3/1:0
>
> define Tx-bits idle 1111
>
> define Tx-bits seize 0000
>
> define Rx-bits idle 1111
>
> define Rx-bits seize 0000
>
> no vad
>
> no comfort-noise
>
> connection plar B100
>
> description StockLoan
>
> station-id name StockLoan
>
>
>
>
>
> ephone-dn 32
>
> number B100
>
> label Stock Loan
>
> description Stock Loan
>
> name Stock Loan
>
> trunk B101
>
> !
>
> dial-peer voice 300 pots
>
> description StockLoan
>
> destination-pattern B101
>
> port 0/3/1:0
>
>
>
> I’ll take a look at CTI route points. There are a lot of ways of doing
> things in CUCM and I’m not familiar with a lot of them, so I don’t know
> where to even look. So I would use a CTI route point for incoming calls and
> a SIP Dial Rule for outbound? One question about that is that the
> documentation for SIP dial rules talk about 79xx phones not 88xx series
> phones. Does it work with them as well?
>
>
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com>*
>
>
> *...........................................................................................................................................*
>
>
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> *On Behalf Of *Austin
> Williams
> *Sent:* Saturday, October 9, 2021 12:07 AM
> *To:* Kent Roberts <kent@fredf.org>
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Single button ARD
>
>
>
> This one has me curious now too. Took me a second to understand what you
> were looking for specifically though. I'd think that the Ringdown to a CTI
> route point forwarded to the PLAR DN on the phone and then a duplicate on
> the way back should work. I don't think there is anything stopping a PLAR
> DN from answering a call but Like Kent just said "Stranger things have
> happened."
>
>
>
> I might test this out on Monday with a few test phones I have laying
> around and see what happens.
>
>
>
> One question though, Do you also want it to auto answer on each side,
> Kinda like a push to talk or just cause the phone to ring on the other
> side? I'm going to experiment with both cause I can see a use for both in
> my setup.
>
>
>
> On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org> wrote:
>
> If you put a DN on the source it should be able to ring…. All the guys I
> work with that have interacted with plars all agree… but stranger things
> have happened in the new versions of cucm… so… :)
>
>
>
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
>
>
>
>
> I can’t recall, but are we saying that an extension that is configured as
> a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
>
>
> If this is true, wouldn’t this solve the issue? One button to both call
> out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com> wrote:
>
> ?
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. If in doubt, forward suspicious emails
> to IThelp@uoguelph.ca
>
>
>
>
>
> Not really, since it requires acknowledgement. My example only goes so
> far, in reality, one end of the ARD is a T1 line on a IOS voice gateway
> that goes to another entity.
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
>
> *...........................................................................................................................................*
>
>
>
> *From:* Schlotterer, Tommy <tschlotterer@presidio.com>
> *Sent:* Friday, October 8, 2021 2:03 PM
> *To:* Matthew Huff <mhuff@ox.com>; Austin Williams <
> austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* RE: [cisco-voip] Single button ARD
>
>
>
> Sounds like you are trying to setup an intercom.
>
>
>
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html
>
>
>
>
>
>
>
> *Tommy Schlotterer*
>
> *| *
>
> *Engineer*
>
> *Presidio*
>
> *| *
>
> *presidio.com* <http://www.presidio.com/>
>
> *5025 Bradenton Ave, Suite B, Dublin, OH 43017*
>
> *D: +1.419.214.1415 <+1.419.214.1415>*
>
> *| *
>
> *C: +1.419.706.0259 <+1.419.706.0259>*
>
> * | *
>
> *tschlotterer@presidio.com* <tschlotterer@presidio.com>
>
>
>
> <http://www.presidio.com/>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> *On Behalf Of *Matthew
> Huff
> *Sent:* Friday, October 8, 2021 1:26 PM
> *To:* Austin Williams <austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* Re: [cisco-voip] Single button ARD
>
>
>
> *EXTERNAL EMAIL*
>
>
>
>
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
>
>
> Steve has a prime-dn of 6000
>
> Joe has a prime-dn of 6001
>
>
>
> On Steve’s phone he has two extra buttons:
>
>
>
> Speed Dial, labeled [TO JOE], which dials 7001
>
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
>
>
> On Joe’s phone, he has two extra buttons:
>
>
>
> Speed Dial, labeled [TO STEVE], which dials 7000
>
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
>
>
> That is easy and works fine.
>
>
>
>
>
> But I need it to be single buttons:
>
>
>
> On Steve’s phone
>
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses
> his [STEVE] button
>
>
>
> One Joe’s phone
>
> Labeled [STEVE], which dials Steve and receives call from Steve when he
> presses his [JOE] button
>
>
>
>
>
> I have this working on SCCP phones in Call Mnager Express and is very
> standard in a trading environment. Anyone have any ideas?
>
>
>
>
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
>
> *...........................................................................................................................................*
>
>
>
> *From:* Matthew Huff
> *Sent:* Friday, October 8, 2021 12:54 PM
> *To:* 'Austin Williams' <austinpucknether@gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* RE: [cisco-voip] Single button ARD
>
>
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD
> those are the articles I’m referred to and are not helpful. That example
> and others are for courtesy phones, hotlines, etc..
>
>
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS
> 2800) goes off-hook it routes to a DN on the phone. When the same DN is
> picked up, it dials a number that routes back to the same channel on the
> voice gateway.
>
>
>
> I can do this with two buttons (one being a speed dial, and the other
> being a DN), but I need this to be a single button. Someone could have 20
> different ring downs on the same phone device.
>
>
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
>
> *...........................................................................................................................................*
>
>
>
> *From:* Austin Williams <austinpucknether@gmail.com>
> *Sent:* Friday, October 8, 2021 12:49 PM
> *To:* Matthew Huff <mhuff@ox.com>
> *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net>
> *Subject:* Re: [cisco-voip] Single button ARD
>
>
>
> What are your gateways built with, MGCP, H323, SIP? What version of call
> manager are you working on?
>
>
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null
> Translation pattern.
>
>
>
> Here is a good article on it:
> https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones
>
>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com> wrote:
>
> I’m trying to setup a button on people’s phone where they will get inbound
> calls like a (DN) when voice-port goes off-hook on our gateway
> (connection plar xxxx). When the button is pressed on any phone, it should
> do the same thing, take the channel off hook on the voice gateway.
>
>
>
> All the example’s I’ve seen are for doing PLAR when the phone
> goes offhook or the “new call button” is pressed, but not a separate line.
>
>
>
> I’ve done this in the past with CME like:
>
>
>
>
>
> voice-port 0/3/1:0
>
> define Tx-bits idle 1111
>
> define Tx-bits seize 0000
>
> define Rx-bits idle 1111
>
> define Rx-bits seize 0000
>
> no vad
>
> no comfort-noise
>
> connection plar B100
>
>
>
> ephone-dn 32
>
> number B100
>
> trunk B101
>
>
>
> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>
>
>
> *Office: 914-460-4039*
>
> *mhuff@ox.com <mhuff@ox.com> | **www.ox.com <http://www.ox.com/>*
>
>
> *...........................................................................................................................................*
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> *This message w/attachments (message) is intended solely for the use of
> the intended recipient(s) and may contain information that is privileged,
> confidential or proprietary. If you are not an intended recipient, please
> notify the sender, and then please delete and destroy all copies and
> attachments. Please be advised that any review or dissemination of, or the
> taking of any action in reliance on, the information contained in or
> attached to this message is prohibited.*
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
Re: Single button ARD [ In reply to ]
I was thinking the DN on the phone side… so it will ring..
Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.

Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..

Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?


> On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> “Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.
>
> Here is the full picture.
>
> Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader button
>
> This is setup this way to bypass PSTN, dialtone, etc..
>
> At the customer site they may have many traders with the same button. On our side we may have many traders with the same button
>
> Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.
>
>
> I have had this working with SCCP phones on call manager express for many years with this:
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
> description StockLoan
> station-id name StockLoan
>
>
> ephone-dn 32
> number B100
> label Stock Loan
> description Stock Loan
> name Stock Loan
> trunk B101
> !
> dial-peer voice 300 pots
> description StockLoan
> destination-pattern B101
> port 0/3/1:0
>
> I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Austin Williams
> Sent: Saturday, October 9, 2021 12:07 AM
> To: Kent Roberts <kent@fredf.org>
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."
>
> I might test this out on Monday with a few test phones I have laying around and see what happens.
>
> One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.
>
> On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>> wrote:
> If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)
>
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca <mailto:lelio@uoguelph.ca>> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> ?
>
> CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>
>
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com <http://www.presidio.com/>
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415 <tel:+1.419.214.1415>
> |
> C: +1.419.706.0259 <tel:+1.419.706.0259>
> |
> tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>
>
>
> <http://www.presidio.com/>
>
>
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
>
> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
Re: Single button ARD [ In reply to ]
First question,

On the sip phone, how do I setup a dn button so when the button is pressed (taken off-hook) it PLARs? The SIP dial-rules appear to only work when you take the phone off hook, not a specific button.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Kent Roberts <kent@fredf.org>
Sent: Saturday, October 9, 2021 10:59 AM
To: Matthew Huff <mhuff@ox.com>
Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Single button ARD

I was thinking the DN on the phone side… so it will ring..
Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.

Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..

Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?



On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:

“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)




On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone



On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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Re: Single button ARD [ In reply to ]
Should plar when you hit the button if the only device dn in that CSS list of partitions is blank.



> On Oct 9, 2021, at 9:12 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> First question,
>
> On the sip phone, how do I setup a dn button so when the button is pressed (taken off-hook) it PLARs? The SIP dial-rules appear to only work when you take the phone off hook, not a specific button.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Kent Roberts <kent@fredf.org>
> Sent: Saturday, October 9, 2021 10:59 AM
> To: Matthew Huff <mhuff@ox.com>
> Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> I was thinking the DN on the phone side… so it will ring..
> Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.
>
> Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..
>
> Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?
>
>
>
> On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> “Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.
>
> Here is the full picture.
>
> Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader button
>
> This is setup this way to bypass PSTN, dialtone, etc..
>
> At the customer site they may have many traders with the same button. On our side we may have many traders with the same button
>
> Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.
>
>
> I have had this working with SCCP phones on call manager express for many years with this:
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
> description StockLoan
> station-id name StockLoan
>
>
> ephone-dn 32
> number B100
> label Stock Loan
> description Stock Loan
> name Stock Loan
> trunk B101
> !
> dial-peer voice 300 pots
> description StockLoan
> destination-pattern B101
> port 0/3/1:0
>
> I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
> Sent: Saturday, October 9, 2021 12:07 AM
> To: Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>>
> Cc: cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] Single button ARD
>
> This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."
>
> I might test this out on Monday with a few test phones I have laying around and see what happens.
>
> One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.
>
> On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>> wrote:
> If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)
>
>
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca <mailto:lelio@uoguelph.ca>> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> ?
>
> CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>
>
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com <http://www.presidio.com/>
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415 <tel:+1.419.214.1415>
> |
> C: +1.419.706.0259 <tel:+1.419.706.0259>
> |
> tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>
>
>
> <http://www.presidio.com/>
>
>
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> _______________________________________________
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>
> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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Re: Single button ARD [ In reply to ]
So, if I have 40 different ringdowns, I’ll need 40 different partitions and search spaces?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Kent Roberts <kent@fredf.org>
Sent: Saturday, October 9, 2021 12:15 PM
To: Matthew Huff <mhuff@ox.com>
Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Single button ARD

Should plar when you hit the button if the only device dn in that CSS list of partitions is blank.




On Oct 9, 2021, at 9:12 AM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:

First question,

On the sip phone, how do I setup a dn button so when the button is pressed (taken off-hook) it PLARs? The SIP dial-rules appear to only work when you take the phone off hook, not a specific button.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Sent: Saturday, October 9, 2021 10:59 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

I was thinking the DN on the phone side… so it will ring..
Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.

Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..

Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?




On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:

“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)





On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone




On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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Re: Single button ARD [ In reply to ]
That is how PLARs work on CUCM, not ideal….. Now, there was a note from the CUCM BU that they were going to make the change that I had a feature update submitted for so you could just tell it to auto dial a DN…. Rumored in 14, but I have only downloaded 14 not installed it yet.




> On Oct 9, 2021, at 10:18 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> So, if I have 40 different ringdowns, I’ll need 40 different partitions and search spaces?
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Kent Roberts <kent@fredf.org>
> Sent: Saturday, October 9, 2021 12:15 PM
> To: Matthew Huff <mhuff@ox.com>
> Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> Should plar when you hit the button if the only device dn in that CSS list of partitions is blank.
>
>
>
>
> On Oct 9, 2021, at 9:12 AM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> First question,
>
> On the sip phone, how do I setup a dn button so when the button is pressed (taken off-hook) it PLARs? The SIP dial-rules appear to only work when you take the phone off hook, not a specific button.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>>
> Sent: Saturday, October 9, 2021 10:59 AM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
> Cc: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>; cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] Single button ARD
>
> I was thinking the DN on the phone side… so it will ring..
> Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.
>
> Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..
>
> Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?
>
>
>
>
> On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> “Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.
>
> Here is the full picture.
>
> Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader button
>
> This is setup this way to bypass PSTN, dialtone, etc..
>
> At the customer site they may have many traders with the same button. On our side we may have many traders with the same button
>
> Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.
>
>
> I have had this working with SCCP phones on call manager express for many years with this:
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
> description StockLoan
> station-id name StockLoan
>
>
> ephone-dn 32
> number B100
> label Stock Loan
> description Stock Loan
> name Stock Loan
> trunk B101
> !
> dial-peer voice 300 pots
> description StockLoan
> destination-pattern B101
> port 0/3/1:0
>
> I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
> Sent: Saturday, October 9, 2021 12:07 AM
> To: Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>>
> Cc: cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] Single button ARD
>
> This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."
>
> I might test this out on Monday with a few test phones I have laying around and see what happens.
>
> One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.
>
> On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org <mailto:kent@fredf.org>> wrote:
> If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)
>
>
>
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca <mailto:lelio@uoguelph.ca>> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>
>
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
>
> ?
>
> CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>
>
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com <http://www.presidio.com/>
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415 <tel:+1.419.214.1415>
> |
> C: +1.419.706.0259 <tel:+1.419.706.0259>
> |
> tschlotterer@presidio.com <mailto:tschlotterer@presidio.com>
>
>
> <http://www.presidio.com/>
>
>
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net <mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether@gmail.com <mailto:austinpucknether@gmail.com>>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net <mailto:cisco-voip@puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com <mailto:mhuff@ox.com>> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com <mailto:mhuff@ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
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>
> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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Re: Single button ARD [ In reply to ]
Yes. It’s per destination.

Sent from my iPhone

> On Oct 9, 2021, at 10:22 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> ?
> So, if I have 40 different ringdowns, I’ll need 40 different partitions and search spaces?
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: Kent Roberts <kent@fredf.org>
> Sent: Saturday, October 9, 2021 12:15 PM
> To: Matthew Huff <mhuff@ox.com>
> Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> Should plar when you hit the button if the only device dn in that CSS list of partitions is blank.
>
>
>
>
> On Oct 9, 2021, at 9:12 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> First question,
>
> On the sip phone, how do I setup a dn button so when the button is pressed (taken off-hook) it PLARs? The SIP dial-rules appear to only work when you take the phone off hook, not a specific button.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: Kent Roberts <kent@fredf.org>
> Sent: Saturday, October 9, 2021 10:59 AM
> To: Matthew Huff <mhuff@ox.com>
> Cc: Austin Williams <austinpucknether@gmail.com>; cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> I was thinking the DN on the phone side… so it will ring..
> Use the Part/CSS thing for a PLAR but the destination side would be CTI port…. Set that port to auto forward everything to a number that you can use to route to your gateway. Sip route patters are more for address with @ in them…. The route patter to your gateway can get the call there. At the Gateway dial peer, clean up whatever as it goes out. Or if you own/control both sides you could just pass the numbers through.
>
> Translation pattern should work, and well a route pattern to should work instead of a CTI. As they have part/css bases and function the same way as a phone..
>
> Are you able to control the call routing on the gateway from something via CUCM? I guess is there once side more of an issue then the other?
>
>
>
>
> On Oct 9, 2021, at 5:25 AM, Matthew Huff <mhuff@ox.com> wrote:
>
> “Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.
>
> Here is the full picture.
>
> Customer Turret Button -à Turret PBX à> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway-à CUCM-> Our Phones -> Trader button
>
> This is setup this way to bypass PSTN, dialtone, etc..
>
> At the customer site they may have many traders with the same button. On our side we may have many traders with the same button
>
> Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.
>
>
> I have had this working with SCCP phones on call manager express for many years with this:
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
> description StockLoan
> station-id name StockLoan
>
>
> ephone-dn 32
> number B100
> label Stock Loan
> description Stock Loan
> name Stock Loan
> trunk B101
> !
> dial-peer voice 300 pots
> description StockLoan
> destination-pattern B101
> port 0/3/1:0
>
> I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Austin Williams
> Sent: Saturday, October 9, 2021 12:07 AM
> To: Kent Roberts <kent@fredf.org>
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Single button ARD
>
> This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."
>
> I might test this out on Monday with a few test phones I have laying around and see what happens.
>
> One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.
>
> On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org> wrote:
> If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)
>
>
>
>
>
> On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
>
>
> I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.
>
> If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
>
> Sent from my iPhone
>
>
>
>
> On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com> wrote:
>
> ?
>
> CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca
>
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer@presidio.com>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff@ox.com>; Austin Williams <austinpucknether@gmail.com>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415
> |
> C: +1.419.706.0259
> |
> tschlotterer@presidio.com
>
>
>
>
>
>
> From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether@gmail.com>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether@gmail.com>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether@gmail.com>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff@ox.com>
> Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff@ox.com | www.ox.com
> ...........................................................................................................................................
>
> _______________________________________________
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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Re: Single button ARD [ In reply to ]
I think I have it. Much testing remaining. Thanks to Ray and everyone else.

On the IOS gateway

From the business partner to CUCM

Ringdown is on a an IPC TDM T1 (old school) E&M configuration

controller T1 0/3/1
cablelength long 0db
ds0-group 0 timeslots 1 type e&m-immediate-start
ds0-group 1 timeslots 2 type e&m-immediate-start
ds0-group 2 timeslots 3 type e&m-immediate-start
ds0-group 3 timeslots 4 type e&m-immediate-start
description IPC

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar 701
description StockLoan
station-id name StockLoan

dial-peer voice 7000 voip
huntstop
preference 2
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 7001 voip
preference 1
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.3
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

From the CUCM to business partner

dial-peer voice 300 pots
description StockLoan
destination-pattern 601
port 0/3/1:0

On CUCM

1. Setup a route pattern for 6xx to send calls to the IOS Gateway
2. Setup a partition per PLAR
3. Setup a CSS per PLAR with just the partition from #2
4. Setup a translation pattern
* Partition setup for #2
* CSS setup for #3
* Disable outside dial tone
* Called Party Transform Mask setup to PLAR (for this one, setup as 601)
5. Setup a DN (701) on a phone
* Partition set to <NONE>
* CSS Setup to #3
* Setup max calls and busy trigger to 1
6. Setup SIP Dial Rule
* Dial Parameter set to “Button”
* Value set to “x” equivalent to the phone device “association” number. Got sidetracked thinking it was the line #




I won’t be able to test until Monday, but so far it looks good.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Saturday, October 9, 2021 2:11 PM
To: 'Ray Maslanka' <ray.maslanka@gmail.com>
Subject: RE: [cisco-voip] Single button ARD

Thanks, I now have outbound routing working from the SIP phone via PLAR to the IOS gateway. Now I need to do the reverse. Do you think I need a CTI end point or can I just route to the DN?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:55 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

You can assign as many "normal" DNs to buttons as you want, and have others function as PLARs.

The SIP dial rule applied to the device defines what buttons function as PLARs.
If you don't define anything in the rule related to the first button, it just acts like a "normal" DN.
The picture below for example shows me testing a SIP dial rule I set up for an organization's internal security staff.
The first button was a "normal" DN that allows incoming and outgoing calls like the average knowledge worker requires.
The last couple buttons were set up as PLARs that rang the police and fire departments in the area over special analog trunks connected to an old 2800 series router FXO card (a similar but analog version of what you are looking into with the T1).

Unfortunately I don't have access to the sites where I set these up any longer so this picture is supporting 6 year old memories. It was definitely doable then though.

I think your requirement to go off hook and dial when hitting the button may be a real challenge though.
I'm sensing this may be an inherent difference in 8800 vs 7900 series / SIP vs SCCP behaviors that may be a stopper for you.

[image.png]

On Sat, Oct 9, 2021 at 11:22 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
A couple of things:


1. The phones will need to have normal routing including a prime-dn. How do I setup their normal configuration and still use a SIP Dial rule?

2. How do I determine where the button goes on the phone (like on a KEM)?


Thanks for the help.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:02 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

Yes, I did use SIP dial rules.

Here's a little guide I put together years ago. I struggled to get it to work on SIP phones the first time so thought I'd share:

https://webmaxtor.blogspot.com/2015/09/cucm-using-sip-phones-as-plar-or-ring.html

On Sat, Oct 9, 2021 at 10:40 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
How did you setup the button on the 8800 series phone? Did you use a SIP dial rule to create the PLAR?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 10:25 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>; Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

Just confirming here a DN on an 8800 series phone setup as a ringdown / PLAR / turret button can also receive incoming calls directed to it (at least on CUCM 12.X)

I've had a similar requirement at a US football stadium.
Button one on phone one would call button one on phone two when pressed.
Button one on phone two would call button one on phone one when pressed.

Button two on phone one would call button one on phone three when pressed.
Button one on phone three would call button two on phone one when pressed.

You also couldn't receive calls from anywhere else on those buttons per some unique partitions.

This was over the enterprise IP network so the T1 channel requirement will obviously complicate it.
Spit balling I suspect this would be an exercise in the PLAR blank translation patterns transforming to route patterns accessing individual T1 channels.



On Sat, Oct 9, 2021 at 7:30 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)


On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone

On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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Re: Single button ARD [ In reply to ]
You’re going to need two search spaces.

One that contains only the partition that contains the blank translation. This gets assigned to the DN.

And another search space that contains the partition that contains the route pattern. This is assigned to the translation.

Sorry if you know this, but as I read through your notes it wasn’t obvious.

Sent from my iPhone

On Oct 9, 2021, at 3:00 PM, Matthew Huff <mhuff@ox.com> wrote:

?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca

I think I have it. Much testing remaining. Thanks to Ray and everyone else.

On the IOS gateway

From the business partner to CUCM

Ringdown is on a an IPC TDM T1 (old school) E&M configuration

controller T1 0/3/1
cablelength long 0db
ds0-group 0 timeslots 1 type e&m-immediate-start
ds0-group 1 timeslots 2 type e&m-immediate-start
ds0-group 2 timeslots 3 type e&m-immediate-start
ds0-group 3 timeslots 4 type e&m-immediate-start
description IPC

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar 701
description StockLoan
station-id name StockLoan

dial-peer voice 7000 voip
huntstop
preference 2
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 7001 voip
preference 1
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.3
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

From the CUCM to business partner

dial-peer voice 300 pots
description StockLoan
destination-pattern 601
port 0/3/1:0

On CUCM

1. Setup a route pattern for 6xx to send calls to the IOS Gateway
2. Setup a partition per PLAR
3. Setup a CSS per PLAR with just the partition from #2
4. Setup a translation pattern
* Partition setup for #2
* CSS setup for #3
* Disable outside dial tone
* Called Party Transform Mask setup to PLAR (for this one, setup as 601)
5. Setup a DN (701) on a phone
* Partition set to <NONE>
* CSS Setup to #3
* Setup max calls and busy trigger to 1
6. Setup SIP Dial Rule
* Dial Parameter set to “Button”
* Value set to “x” equivalent to the phone device “association” number. Got sidetracked thinking it was the line #




I won’t be able to test until Monday, but so far it looks good.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Saturday, October 9, 2021 2:11 PM
To: 'Ray Maslanka' <ray.maslanka@gmail.com>
Subject: RE: [cisco-voip] Single button ARD

Thanks, I now have outbound routing working from the SIP phone via PLAR to the IOS gateway. Now I need to do the reverse. Do you think I need a CTI end point or can I just route to the DN?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:55 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

You can assign as many "normal" DNs to buttons as you want, and have others function as PLARs.

The SIP dial rule applied to the device defines what buttons function as PLARs.
If you don't define anything in the rule related to the first button, it just acts like a "normal" DN.
The picture below for example shows me testing a SIP dial rule I set up for an organization's internal security staff.
The first button was a "normal" DN that allows incoming and outgoing calls like the average knowledge worker requires.
The last couple buttons were set up as PLARs that rang the police and fire departments in the area over special analog trunks connected to an old 2800 series router FXO card (a similar but analog version of what you are looking into with the T1).

Unfortunately I don't have access to the sites where I set these up any longer so this picture is supporting 6 year old memories. It was definitely doable then though.

I think your requirement to go off hook and dial when hitting the button may be a real challenge though.
I'm sensing this may be an inherent difference in 8800 vs 7900 series / SIP vs SCCP behaviors that may be a stopper for you.

<image001.png>

On Sat, Oct 9, 2021 at 11:22 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
A couple of things:


1. The phones will need to have normal routing including a prime-dn. How do I setup their normal configuration and still use a SIP Dial rule?

2. How do I determine where the button goes on the phone (like on a KEM)?


Thanks for the help.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:02 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

Yes, I did use SIP dial rules.

Here's a little guide I put together years ago. I struggled to get it to work on SIP phones the first time so thought I'd share:

https://webmaxtor.blogspot.com/2015/09/cucm-using-sip-phones-as-plar-or-ring.html

On Sat, Oct 9, 2021 at 10:40 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
How did you setup the button on the 8800 series phone? Did you use a SIP dial rule to create the PLAR?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 10:25 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>; Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

Just confirming here a DN on an 8800 series phone setup as a ringdown / PLAR / turret button can also receive incoming calls directed to it (at least on CUCM 12.X)

I've had a similar requirement at a US football stadium.
Button one on phone one would call button one on phone two when pressed.
Button one on phone two would call button one on phone one when pressed.

Button two on phone one would call button one on phone three when pressed.
Button one on phone three would call button two on phone one when pressed.

You also couldn't receive calls from anywhere else on those buttons per some unique partitions.

This was over the enterprise IP network so the T1 channel requirement will obviously complicate it.
Spit balling I suspect this would be an exercise in the PLAR blank translation patterns transforming to route patterns accessing individual T1 channels.



On Sat, Oct 9, 2021 at 7:30 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)


On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone

On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer
|
Engineer
Presidio
|
presidio.com<http://www.presidio.com/>
5025 Bradenton Ave, Suite B, Dublin, OH 43017
D: +1.419.214.1415<tel:+1.419.214.1415>
|
C: +1.419.706.0259<tel:+1.419.706.0259>
|
tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>
[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]

[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>


From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL


Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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Re: Single button ARD [ In reply to ]
Correct. The route pattern is part of our internal partion/css.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Lelio Fulgenzi <lelio@uoguelph.ca>
Sent: Saturday, October 9, 2021 3:51 PM
To: Matthew Huff <mhuff@ox.com>
Cc: Ray Maslanka <ray.maslanka@gmail.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Single button ARD


You’re going to need two search spaces.

One that contains only the partition that contains the blank translation. This gets assigned to the DN.

And another search space that contains the partition that contains the route pattern. This is assigned to the translation.

Sorry if you know this, but as I read through your notes it wasn’t obvious.

Sent from my iPhone


On Oct 9, 2021, at 3:00 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?
CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>

I think I have it. Much testing remaining. Thanks to Ray and everyone else.

On the IOS gateway

From the business partner to CUCM

Ringdown is on a an IPC TDM T1 (old school) E&M configuration

controller T1 0/3/1
cablelength long 0db
ds0-group 0 timeslots 1 type e&m-immediate-start
ds0-group 1 timeslots 2 type e&m-immediate-start
ds0-group 2 timeslots 3 type e&m-immediate-start
ds0-group 3 timeslots 4 type e&m-immediate-start
description IPC

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar 701
description StockLoan
station-id name StockLoan

dial-peer voice 7000 voip
huntstop
preference 2
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 7001 voip
preference 1
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.3
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

From the CUCM to business partner

dial-peer voice 300 pots
description StockLoan
destination-pattern 601
port 0/3/1:0

On CUCM

1) Setup a route pattern for 6xx to send calls to the IOS Gateway

2) Setup a partition per PLAR

3) Setup a CSS per PLAR with just the partition from #2

4) Setup a translation pattern

a. Partition setup for #2

b. CSS setup for #3

c. Disable outside dial tone

d. Called Party Transform Mask setup to PLAR (for this one, setup as 601)

5) Setup a DN (701) on a phone

a. Partition set to <NONE>

b. CSS Setup to #3

c. Setup max calls and busy trigger to 1

6) Setup SIP Dial Rule

a. Dial Parameter set to “Button”

b. Value set to “x” equivalent to the phone device “association” number. Got sidetracked thinking it was the line #




I won’t be able to test until Monday, but so far it looks good.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Saturday, October 9, 2021 2:11 PM
To: 'Ray Maslanka' <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Subject: RE: [cisco-voip] Single button ARD

Thanks, I now have outbound routing working from the SIP phone via PLAR to the IOS gateway. Now I need to do the reverse. Do you think I need a CTI end point or can I just route to the DN?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:55 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

You can assign as many "normal" DNs to buttons as you want, and have others function as PLARs.

The SIP dial rule applied to the device defines what buttons function as PLARs.
If you don't define anything in the rule related to the first button, it just acts like a "normal" DN.
The picture below for example shows me testing a SIP dial rule I set up for an organization's internal security staff.
The first button was a "normal" DN that allows incoming and outgoing calls like the average knowledge worker requires.
The last couple buttons were set up as PLARs that rang the police and fire departments in the area over special analog trunks connected to an old 2800 series router FXO card (a similar but analog version of what you are looking into with the T1).

Unfortunately I don't have access to the sites where I set these up any longer so this picture is supporting 6 year old memories. It was definitely doable then though.

I think your requirement to go off hook and dial when hitting the button may be a real challenge though.
I'm sensing this may be an inherent difference in 8800 vs 7900 series / SIP vs SCCP behaviors that may be a stopper for you.

<image001.png>

On Sat, Oct 9, 2021 at 11:22 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
A couple of things:


1. The phones will need to have normal routing including a prime-dn. How do I setup their normal configuration and still use a SIP Dial rule?

2. How do I determine where the button goes on the phone (like on a KEM)?


Thanks for the help.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:02 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

Yes, I did use SIP dial rules.

Here's a little guide I put together years ago. I struggled to get it to work on SIP phones the first time so thought I'd share:

https://webmaxtor.blogspot.com/2015/09/cucm-using-sip-phones-as-plar-or-ring.html

On Sat, Oct 9, 2021 at 10:40 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
How did you setup the button on the 8800 series phone? Did you use a SIP dial rule to create the PLAR?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 10:25 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>; Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

Just confirming here a DN on an 8800 series phone setup as a ringdown / PLAR / turret button can also receive incoming calls directed to it (at least on CUCM 12.X)

I've had a similar requirement at a US football stadium.
Button one on phone one would call button one on phone two when pressed.
Button one on phone two would call button one on phone one when pressed.

Button two on phone one would call button one on phone three when pressed.
Button one on phone three would call button two on phone one when pressed.

You also couldn't receive calls from anywhere else on those buttons per some unique partitions.

This was over the enterprise IP network so the T1 channel requirement will obviously complicate it.
Spit balling I suspect this would be an exercise in the PLAR blank translation patterns transforming to route patterns accessing individual T1 channels.



On Sat, Oct 9, 2021 at 7:30 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)


On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone

On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer

|

Engineer


Presidio

|

presidio.com<http://www.presidio.com/>


5025 Bradenton Ave, Suite B, Dublin, OH 43017

D: +1.419.214.1415<tel:+1.419.214.1415>

|

C: +1.419.706.0259<tel:+1.419.706.0259>

|

tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>




[https://www2.presidio.com/signatures/Cybersecurity-Awareness-Month_Email-Footer_2021.jpg]



[https://www2.presidio.com/signatures/Presidio-logo-new.png]<http://www.presidio.com/>




From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL




Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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Re: Single button ARD [ In reply to ]
So 4(b) needs the CSS that contains the partition that contains the route pattern.

Sent from my iPhone

On Oct 9, 2021, at 3:59 PM, Matthew Huff <mhuff@ox.com> wrote:

?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca

Correct. The route pattern is part of our internal partion/css.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Lelio Fulgenzi <lelio@uoguelph.ca>
Sent: Saturday, October 9, 2021 3:51 PM
To: Matthew Huff <mhuff@ox.com>
Cc: Ray Maslanka <ray.maslanka@gmail.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Single button ARD


You’re going to need two search spaces.

One that contains only the partition that contains the blank translation. This gets assigned to the DN.

And another search space that contains the partition that contains the route pattern. This is assigned to the translation.

Sorry if you know this, but as I read through your notes it wasn’t obvious.

Sent from my iPhone


On Oct 9, 2021, at 3:00 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?
CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>

I think I have it. Much testing remaining. Thanks to Ray and everyone else.

On the IOS gateway

From the business partner to CUCM

Ringdown is on a an IPC TDM T1 (old school) E&M configuration

controller T1 0/3/1
cablelength long 0db
ds0-group 0 timeslots 1 type e&m-immediate-start
ds0-group 1 timeslots 2 type e&m-immediate-start
ds0-group 2 timeslots 3 type e&m-immediate-start
ds0-group 3 timeslots 4 type e&m-immediate-start
description IPC

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar 701
description StockLoan
station-id name StockLoan

dial-peer voice 7000 voip
huntstop
preference 2
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.1
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad
!
dial-peer voice 7001 voip
preference 1
destination-pattern 7..
session protocol sipv2
session target ipv4:129.77.25.3
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

From the CUCM to business partner

dial-peer voice 300 pots
description StockLoan
destination-pattern 601
port 0/3/1:0

On CUCM

1) Setup a route pattern for 6xx to send calls to the IOS Gateway

2) Setup a partition per PLAR

3) Setup a CSS per PLAR with just the partition from #2

4) Setup a translation pattern

a. Partition setup for #2

b. CSS setup for #3

c. Disable outside dial tone

d. Called Party Transform Mask setup to PLAR (for this one, setup as 601)

5) Setup a DN (701) on a phone

a. Partition set to <NONE>

b. CSS Setup to #3

c. Setup max calls and busy trigger to 1

6) Setup SIP Dial Rule

a. Dial Parameter set to “Button”

b. Value set to “x” equivalent to the phone device “association” number. Got sidetracked thinking it was the line #




I won’t be able to test until Monday, but so far it looks good.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Matthew Huff
Sent: Saturday, October 9, 2021 2:11 PM
To: 'Ray Maslanka' <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Subject: RE: [cisco-voip] Single button ARD

Thanks, I now have outbound routing working from the SIP phone via PLAR to the IOS gateway. Now I need to do the reverse. Do you think I need a CTI end point or can I just route to the DN?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:55 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

You can assign as many "normal" DNs to buttons as you want, and have others function as PLARs.

The SIP dial rule applied to the device defines what buttons function as PLARs.
If you don't define anything in the rule related to the first button, it just acts like a "normal" DN.
The picture below for example shows me testing a SIP dial rule I set up for an organization's internal security staff.
The first button was a "normal" DN that allows incoming and outgoing calls like the average knowledge worker requires.
The last couple buttons were set up as PLARs that rang the police and fire departments in the area over special analog trunks connected to an old 2800 series router FXO card (a similar but analog version of what you are looking into with the T1).

Unfortunately I don't have access to the sites where I set these up any longer so this picture is supporting 6 year old memories. It was definitely doable then though.

I think your requirement to go off hook and dial when hitting the button may be a real challenge though.
I'm sensing this may be an inherent difference in 8800 vs 7900 series / SIP vs SCCP behaviors that may be a stopper for you.

<image001.png>

On Sat, Oct 9, 2021 at 11:22 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
A couple of things:


1. The phones will need to have normal routing including a prime-dn. How do I setup their normal configuration and still use a SIP Dial rule?

2. How do I determine where the button goes on the phone (like on a KEM)?


Thanks for the help.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 11:02 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Subject: Re: [cisco-voip] Single button ARD

Yes, I did use SIP dial rules.

Here's a little guide I put together years ago. I struggled to get it to work on SIP phones the first time so thought I'd share:

https://webmaxtor.blogspot.com/2015/09/cucm-using-sip-phones-as-plar-or-ring.html

On Sat, Oct 9, 2021 at 10:40 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
How did you setup the button on the 8800 series phone? Did you use a SIP dial rule to create the PLAR?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: Ray Maslanka <ray.maslanka@gmail.com<mailto:ray.maslanka@gmail.com>>
Sent: Saturday, October 9, 2021 10:25 AM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>; Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

Just confirming here a DN on an 8800 series phone setup as a ringdown / PLAR / turret button can also receive incoming calls directed to it (at least on CUCM 12.X)

I've had a similar requirement at a US football stadium.
Button one on phone one would call button one on phone two when pressed.
Button one on phone two would call button one on phone one when pressed.

Button two on phone one would call button one on phone three when pressed.
Button one on phone three would call button two on phone one when pressed.

You also couldn't receive calls from anywhere else on those buttons per some unique partitions.

This was over the enterprise IP network so the T1 channel requirement will obviously complicate it.
Spit balling I suspect this would be an exercise in the PLAR blank translation patterns transforming to route patterns accessing individual T1 channels.



On Sat, Oct 9, 2021 at 7:30 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
“Ringdowns” are something very common in the trading world. Most traders sit in front of what is called a “Turret” instead of a traditional phone. Turrets in the past were mostly key-switch systems with limited routing capability;i.e, everything is hard-wired.

Here is the full picture.

Customer Turret Button ---> Turret PBX -->> IPC T1 dedicated channel ………IPC T1 dedicated channel …..-> IOS Gateway---> CUCM-> Our Phones -> Trader button

This is setup this way to bypass PSTN, dialtone, etc..

At the customer site they may have many traders with the same button. On our side we may have many traders with the same button

Either side at any time may press the button and the other side immediately rings. Anyone can pickup at that side. Since there is only one channel per ringdown, only one call can be placed per ringdown.


I have had this working with SCCP phones on call manager express for many years with this:

voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100
description StockLoan
station-id name StockLoan


ephone-dn 32
number B100
label Stock Loan
description Stock Loan
name Stock Loan
trunk B101
!
dial-peer voice 300 pots
description StockLoan
destination-pattern B101
port 0/3/1:0

I’ll take a look at CTI route points. There are a lot of ways of doing things in CUCM and I’m not familiar with a lot of them, so I don’t know where to even look. So I would use a CTI route point for incoming calls and a SIP Dial Rule for outbound? One question about that is that the documentation for SIP dial rules talk about 79xx phones not 88xx series phones. Does it work with them as well?


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com>
...........................................................................................................................................

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Austin Williams
Sent: Saturday, October 9, 2021 12:07 AM
To: Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Single button ARD

This one has me curious now too. Took me a second to understand what you were looking for specifically though. I'd think that the Ringdown to a CTI route point forwarded to the PLAR DN on the phone and then a duplicate on the way back should work. I don't think there is anything stopping a PLAR DN from answering a call but Like Kent just said "Stranger things have happened."

I might test this out on Monday with a few test phones I have laying around and see what happens.

One question though, Do you also want it to auto answer on each side, Kinda like a push to talk or just cause the phone to ring on the other side? I'm going to experiment with both cause I can see a use for both in my setup.

On Fri, Oct 8, 2021 at 9:19 PM Kent Roberts <kent@fredf.org<mailto:kent@fredf.org>> wrote:
If you put a DN on the source it should be able to ring…. All the guys I work with that have interacted with plars all agree… but stranger things have happened in the new versions of cucm… so… :)


On Oct 8, 2021, at 8:05 PM, Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:


I can’t recall, but are we saying that an extension that is configured as a PLAR isn’t able to receive calls? I could have sworn this was possible.

If this is true, wouldn’t this solve the issue? One button to both call out one number and receive calls? And a similar one on another phone?
Sent from my iPhone

On Oct 8, 2021, at 2:27 PM, Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>


Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Schlotterer, Tommy <tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>>
Sent: Friday, October 8, 2021 2:03 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>; Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

Sounds like you are trying to setup an intercom.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html



Tommy Schlotterer
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Engineer
Presidio
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5025 Bradenton Ave, Suite B, Dublin, OH 43017
D: +1.419.214.1415<tel:+1.419.214.1415>
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C: +1.419.706.0259<tel:+1.419.706.0259>
|
tschlotterer@presidio.com<mailto:tschlotterer@presidio.com>
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From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Matthew Huff
Sent: Friday, October 8, 2021 1:26 PM
To: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

EXTERNAL EMAIL


Here is a full example of what I need.
Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x

Steve has a prime-dn of 6000
Joe has a prime-dn of 6001

On Steve’s phone he has two extra buttons:

Speed Dial, labeled [TO JOE], which dials 7001
Directory Number, labeled [ FROM JOE] which has a DN of 7000

On Joe’s phone, he has two extra buttons:

Speed Dial, labeled [TO STEVE], which dials 7000
Directory Number, labeled [ FROM STEVE] which has a DN of 7001

That is easy and works fine.


But I need it to be single buttons:

On Steve’s phone
Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button

One Joe’s phone
Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button


I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?



Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Matthew Huff
Sent: Friday, October 8, 2021 12:54 PM
To: 'Austin Williams' <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: [cisco-voip] Single button ARD

That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..

What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.

I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.


Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

From: Austin Williams <austinpucknether@gmail.com<mailto:austinpucknether@gmail.com>>
Sent: Friday, October 8, 2021 12:49 PM
To: Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Single button ARD

What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?

Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.

Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones

On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff@ox.com<mailto:mhuff@ox.com>> wrote:
I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.

All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.

I’ve done this in the past with CME like:


voice-port 0/3/1:0
define Tx-bits idle 1111
define Tx-bits seize 0000
define Rx-bits idle 1111
define Rx-bits seize 0000
no vad
no comfort-noise
connection plar B100

ephone-dn 32
number B100
trunk B101

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com<mailto:mhuff@ox.com> | www.ox.com<http://www.ox.com/>
...........................................................................................................................................

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