Mailing List Archive

Re: [External] Re: Faxing over CUBE SIP Trunks
Curious what provider you’re using. Right now I’m using XMedius out to Frontier and I’d say it works about 95% of the time for outbound, though the majority of our outbound goes through VG202XMs. I know it’s typically recommended to use the same signaling through the call flow, so run SIP all the way through on your end. Avoid MTP or transcoding.

We have the following set on our dial peers:
fax-relay ecm disable
fax-relay sg3-to-g3
fax-relay ans-disable
fax rate 14400
fax nsf 000000
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw

Based on the experience, it doesn’t seem like any of them actually do anything other than the fax protocol.

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Jason Aarons
Sent: Monday, June 21, 2021 4:26 PM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com>
Cc: cisco-voip <cisco-voip@puck.nether.net>
Subject: [External] Re: [cisco-voip] Faxing over CUBE SIP Trunks

The providers should support t38 to be reliable.

On Mon, Jun 21, 2021, 2:27 PM JASON BURWELL via cisco-voip <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote:
Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I’ve been having challenges with outbound faxes. With one provider, it rarely works, the other it works most of the time but is not reliable. Sometime it fails and I resend it and works fine. I have an Xmedius Fax Server using T38 with G711 fallback. Feel like I am missing something, I’ve had a few cases open and a mix of fingerpointing (XMedius/Cisco/Provider) and dead ends but no solid resolution. Just figured I’d ask out here before I escalate these cases again. Both providers use G711 codec on the trunks. When I point the calls pack to MGCP PRI I have no issues.

Thanks
Jason

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Re: [External] Re: Faxing over CUBE SIP Trunks [ In reply to ]
What's the "go to" for an on-prem fax server these days? I've heard Imagicle is good.

On Jun 21, 2021 10:24 PM, Pete Brown <jpb@chykn.com> wrote:
XMedius?

[cid:image001.png@01D766E3.8B38BE00]

I still remember our CIO screaming at them on a call (veins popping and all) after our implementation. Some poor fella had to fly in from Canada the next day to smooth things over.

Definitely second the 9600 baud part. Solved a few problems for us.


From: cisco-voip cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net> On Behalf Of Kent Roberts
Sent: Monday, June 21, 2021 6:31 PM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Faxing over CUBE SIP Trunks

sure. This is what we had to do to get fax working for use on both vg?s. (202/322/fxs) and Rightfax/brook trout cards)
Rightfax has the g711 failback enabled. IE it controls it not the cube.


Under voip service voip..

Fax protocol t38 version 0 ls-redundancy 0 hs-redundancy-fallback none

sip
Midcall-signaling passthru
header-passing

And the dial-peers towards the carriers:
fax-relay ecm disable
fax rate 14400



Good luck. Fax is an easy but fun/tough thing to make right. Put Wireshark on your server, it helps. Also, ,might need to force the max fax rate to 9600.



On Jun 21, 2021, at 12:26 PM, JASON BURWELL via cisco-voip <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote:

Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I?ve been having challenges with outbound faxes. With one provider, it rarely works, the other it works most of the time but is not reliable. Sometime it fails and I resend it and works fine. I have an Xmedius Fax Server using T38 with G711 fallback. Feel like I am missing something, I?ve had a few cases open and a mix of fingerpointing (XMedius/Cisco/Provider) and dead ends but no solid resolution. Just figured I?d ask out here before I escalate these cases again. Both providers use G711 codec on the trunks. When I point the calls pack to MGCP PRI I have no issues.

Thanks
Jason

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Re: [EXTERNAL] RE: Faxing over CUBE SIP Trunks [ In reply to ]
Lol, Ive definitely had a few of those type moments but other than their updates being unnecessarily complicated, its been a pretty good platform. Just wish we could all get away from faxing. ????



From: Pete Brown <jpb@chykn.com>
Sent: Monday, June 21, 2021 10:23 PM
To: Kent Roberts <kent@fredf.org>; JASON BURWELL <JASON.BURWELL@foundersfcu.com>
Cc: cisco-voip@puck.nether.net
Subject: [EXTERNAL] RE: [cisco-voip] Faxing over CUBE SIP Trunks

CAUTION: This email originated outside of Founders Federal Credit Union. Do not click links or open attachments unless you recognize the sender and know the content is safe.
________________________________
XMedius…
[cid:image001.png@01D76747.646B46D0]

I still remember our CIO screaming at them on a call (veins popping and all) after our implementation. Some poor fella had to fly in from Canada the next day to smooth things over.

Definitely second the 9600 baud part. Solved a few problems for us.


From: cisco-voip cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net> On Behalf Of Kent Roberts
Sent: Monday, June 21, 2021 6:31 PM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com<mailto:JASON.BURWELL@foundersfcu.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Faxing over CUBE SIP Trunks

sure. This is what we had to do to get fax working for use on both vg’s. (202/322/fxs) and Rightfax/brook trout cards)
Rightfax has the g711 failback enabled. IE it controls it not the cube.


Under voip service voip..

Fax protocol t38 version 0 ls-redundancy 0 hs-redundancy-fallback none

sip
Midcall-signaling passthru
header-passing

And the dial-peers towards the carriers:
fax-relay ecm disable
fax rate 14400



Good luck. Fax is an easy but fun/tough thing to make right. Put Wireshark on your server, it helps. Also, ,might need to force the max fax rate to 9600.


On Jun 21, 2021, at 12:26 PM, JASON BURWELL via cisco-voip <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote:

Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I’ve been having challenges with outbound faxes. With one provider, it rarely works, the other it works most of the time but is not reliable. Sometime it fails and I resend it and works fine. I have an Xmedius Fax Server using T38 with G711 fallback. Feel like I am missing something, I’ve had a few cases open and a mix of fingerpointing (XMedius/Cisco/Provider) and dead ends but no solid resolution. Just figured I’d ask out here before I escalate these cases again. Both providers use G711 codec on the trunks. When I point the calls pack to MGCP PRI I have no issues.

Thanks
Jason

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Re: [External] Re: Faxing over CUBE SIP Trunks [ In reply to ]
Tim, We are using a couple regional smaller telcos and of course they say I’m the only one having issues. We are going straight with no transcoding. Thanks for the input and config lines, I appreciate it!

Jason


From: Johnson, Tim <johns10t@cmich.edu>
Sent: Monday, June 21, 2021 5:22 PM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com>
Cc: cisco-voip <cisco-voip@puck.nether.net>
Subject: RE: [External] Re: [cisco-voip] Faxing over CUBE SIP Trunks

Curious what provider you’re using. Right now I’m using XMedius out to Frontier and I’d say it works about 95% of the time for outbound, though the majority of our outbound goes through VG202XMs. I know it’s typically recommended to use the same signaling through the call flow, so run SIP all the way through on your end. Avoid MTP or transcoding.

We have the following set on our dial peers:
fax-relay ecm disable
fax-relay sg3-to-g3
fax-relay ans-disable
fax rate 14400
fax nsf 000000
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw

Based on the experience, it doesn’t seem like any of them actually do anything other than the fax protocol.

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Jason Aarons
Sent: Monday, June 21, 2021 4:26 PM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com<mailto:JASON.BURWELL@foundersfcu.com>>
Cc: cisco-voip <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [External] Re: [cisco-voip] Faxing over CUBE SIP Trunks

The providers should support t38 to be reliable.

On Mon, Jun 21, 2021, 2:27 PM JASON BURWELL via cisco-voip <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote:
Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I’ve been having challenges with outbound faxes. With one provider, it rarely works, the other it works most of the time but is not reliable. Sometime it fails and I resend it and works fine. I have an Xmedius Fax Server using T38 with G711 fallback. Feel like I am missing something, I’ve had a few cases open and a mix of fingerpointing (XMedius/Cisco/Provider) and dead ends but no solid resolution. Just figured I’d ask out here before I escalate these cases again. Both providers use G711 codec on the trunks. When I point the calls pack to MGCP PRI I have no issues.

Thanks
Jason

_______________________________________________
cisco-voip mailing list
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