Mailing List Archive: Re: [EXT] 8845 joining zoom meetings

Hey Josh – works fine for me ->
[A picture containing text, electronics, control panel Description automatically generated]
From: cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Josh Nordquist <joshnordquist@gmail.com>
Date: Wednesday, 10. February 2021 at 17:06
To: voip puck <cisco-voip@puck.nether.net>
Subject: [EXT] [cisco-voip] 8845 joining zoom meetings

All,

Wondering if any others are having this issue. We have 8845 video phones and some of those folks want to join zoom meetings but when they dial the SIP URI (XXXXXXXX@zoomcrc.com<mailto:XXXXXXXX@zoomcrc.com>) the 8845 just shows a black screen and it's just silence for audio. The black screen makes me think the 8845 thinks it's in a video call but nothing gets displayed.

These same 8845 phones can join external webex and skype meetings just fine and all our other video endpoints can join zoom meetings fine (jabber and webex room devices).
Just wondering if anyone else has seen this with Zoom calls from a 8845. It can easily be tested by dialing 0@zoomcrc.com<mailto:0@zoomcrc.com> from a 8845 and seeing it you reach a screen asking you to enter a meeting number.

Thanks
DISCLAIMER: This communication may contain confidential and privileged material for the sole use of the intended recipient. Any unauthorized review, use or distribution by others is strictly prohibited. If you have received the message by mistake, please advise the sender by reply email and delete the message. Thank you.

Erich,

First off thank you for testing this it has been driving me nuts since it
seems to only be with zoom.

What firmware are you running on that one?

Thanks

On Wed, Feb 10, 2021 at 10:41 AM Erich Novak <Erich.Novak@nts.eu> wrote:

> Hey Josh – works fine for me ->
>
> [.image: A picture containing text, electronics, control panel Description
> automatically generated]
>
> *From: *cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Josh
> Nordquist <joshnordquist@gmail.com>
> *Date: *Wednesday, 10. February 2021 at 17:06
> *To: *voip puck <cisco-voip@puck.nether.net>
> *Subject: *[EXT] [cisco-voip] 8845 joining zoom meetings
>
>
>
> All,
>
>
>
> Wondering if any others are having this issue. We have 8845 video phones
> and some of those folks want to join zoom meetings but when they dial the
> SIP URI (XXXXXXXX@zoomcrc.com) the 8845 just shows a black screen and
> it's just silence for audio. The black screen makes me think the 8845
> thinks it's in a video call but nothing gets displayed.
>
>
>
> These same 8845 phones can join external webex and skype meetings just
> fine and all our other video endpoints can join zoom meetings fine (jabber
> and webex room devices).
>
> Just wondering if anyone else has seen this with Zoom calls from a 8845.
> It can easily be tested by dialing 0@zoomcrc.com from a 8845 and seeing
> it you reach a screen asking you to enter a meeting number.
>
>
>
> Thanks
> DISCLAIMER: This communication may contain confidential and privileged
> material for the sole use of the intended recipient. Any unauthorized
> review, use or distribution by others is strictly prohibited. If you have
> received the message by mistake, please advise the sender by reply email
> and delete the message. Thank you.
>

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