Hi,
I'm trying to complete an upgrade of CUCM 10.5/ UCCX 10.6 upgrading then to
12.5.
They are both working on v10 and have been since it was installed.
So with moving to 12.5 the CUCM cluster is ok, built the UCCX to 12.5,
uploaded the tomcat certs from cucm, rebooted the ccx server.
Now trying to get passed "Service Provider" is proving to be a tad annoying.
I've put in the cucm publisher and or the subscriber ip or name on separate
occasions with the AXL Admin username and password. It comes back with
"Cisco Unified Authentication failed because of a CCMAXL Exception. Please
check the logs for details"
The account is carried over from the current live AXL account with Group>
Standard AXL User and Roles > Standard AXL API Access.
If I login with the wrong password I can see the failure in the user creds.
Anyone got any pointers to help me out as I'm probably going to build a
blank ccx machine and see if its something in the config from the old
cluster next.
Rgds Andy
I'm trying to complete an upgrade of CUCM 10.5/ UCCX 10.6 upgrading then to
12.5.
They are both working on v10 and have been since it was installed.
So with moving to 12.5 the CUCM cluster is ok, built the UCCX to 12.5,
uploaded the tomcat certs from cucm, rebooted the ccx server.
Now trying to get passed "Service Provider" is proving to be a tad annoying.
I've put in the cucm publisher and or the subscriber ip or name on separate
occasions with the AXL Admin username and password. It comes back with
"Cisco Unified Authentication failed because of a CCMAXL Exception. Please
check the logs for details"
The account is carried over from the current live AXL account with Group>
Standard AXL User and Roles > Standard AXL API Access.
If I login with the wrong password I can see the failure in the user creds.
Anyone got any pointers to help me out as I'm probably going to build a
blank ccx machine and see if its something in the config from the old
cluster next.
Rgds Andy