Mailing List Archive: call redirect to external number is sometimes failing

I agree with you, it does not seem to be a CSS/PT issue, since the call
routes some of the time.

Have you taken a look at the logs on CUCM yet? Did you know you can throw
the logs into Cisco Solution Analyzer <https://cway.cisco.com/csa/> for a
quick check?

Have you checked the PSTN Voice Gateway to see if the bad calls even hit it?

On Thu, Nov 12, 2020 at 7:03 AM naresh rathore <nareh84@hotmail.com> wrote:

> hi
>
>
> I have a requirement to call external land line number after particular
> option is selected (uccx 12.0). for that I used call redirect step and
> mentioned destination number as desired landline number. when I make a test
> call, all calls are not successful ( i also checked after office hours when
> there is no other call except test call), may be 2 out of 5 calls are
> successful and the call gets connected but mostly i hear double beep and
> call gets disconnected rather than connecting me to landline number.
>
>
> it doesnt appear to be CSS, Partition issue as all calls are not failing.
> any suggestions?
>
>
> Regards
>
>
> Naresh Rathore
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