Is this where we add the mac for CSF profile to the RMCM controlled
devices application user?
please confirm, I feel like we did this recently for my help desk users
also running a queue with finesse on my ccx
On Tue, Aug 25, 2020 at 2:29 PM James Dust <james.dust@charles-stanley.co.uk>
wrote:
> I have a number of users working remotely who are part of a queue on UCCX,
>
> They are using jabber on their windows desktop (csf profile on cucm) and
> are connecting into our network via our VPN.
>
> The users would normally just take calls on their desk phones in our
> office, but are working remotely due to COVID.
>
> Thing is they are only able to receive calls when logged into their desk
> phone’s in the office (even though they are fielding the calls via jabber
> whilst working remotely)
>
> Is there any way around this dependancy?
>
> *Consider the environment - Think before you print*
>
> The contents of this email are confidential to the intended recipient and
> may not be disclosed. Although it is believed that this email and any
> attachments are virus free, it is the responsibility of the recipient to
> confirm this.
>
> You are advised that urgent, time-sensitive communications should not be
> sent by email. We hereby give you notice that a delivery receipt does not
> constitute acknowledgement or receipt by the intended recipient(s).
>
> Details of Charles Stanley group companies and their regulators (where
> applicable), can be found at this URL
> http://www.charles-stanley.co.uk/contact-us/disclosure/
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
Jabber and Instructions
<https://drive.google.com/drive/folders/1A8GG5MV3woXXQKyJ7-G7TqIzNC80GC9X?usp=sharing>
Johnny Q
Voice Technology Analyst II
Chemeketa Community College
Johnny.Q@chemeketa.edu
Building 22 Room 130
Work/Jabber 5033995294
Cell 5035769873
FAX 5033995549
devices application user?
please confirm, I feel like we did this recently for my help desk users
also running a queue with finesse on my ccx
On Tue, Aug 25, 2020 at 2:29 PM James Dust <james.dust@charles-stanley.co.uk>
wrote:
> I have a number of users working remotely who are part of a queue on UCCX,
>
> They are using jabber on their windows desktop (csf profile on cucm) and
> are connecting into our network via our VPN.
>
> The users would normally just take calls on their desk phones in our
> office, but are working remotely due to COVID.
>
> Thing is they are only able to receive calls when logged into their desk
> phone’s in the office (even though they are fielding the calls via jabber
> whilst working remotely)
>
> Is there any way around this dependancy?
>
> *Consider the environment - Think before you print*
>
> The contents of this email are confidential to the intended recipient and
> may not be disclosed. Although it is believed that this email and any
> attachments are virus free, it is the responsibility of the recipient to
> confirm this.
>
> You are advised that urgent, time-sensitive communications should not be
> sent by email. We hereby give you notice that a delivery receipt does not
> constitute acknowledgement or receipt by the intended recipient(s).
>
> Details of Charles Stanley group companies and their regulators (where
> applicable), can be found at this URL
> http://www.charles-stanley.co.uk/contact-us/disclosure/
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
Jabber and Instructions
<https://drive.google.com/drive/folders/1A8GG5MV3woXXQKyJ7-G7TqIzNC80GC9X?usp=sharing>
Johnny Q
Voice Technology Analyst II
Chemeketa Community College
Johnny.Q@chemeketa.edu
Building 22 Room 130
Work/Jabber 5033995294
Cell 5035769873
FAX 5033995549