Mailing List Archive: Native Call Queuing on UCM 12.5 with SIP Trunks

Native Call Queuing on UCM 12.5 with SIP Trunks

Dec 1, 2019, 10:36 PM

Post #1 of 15 (4092 views)

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x
Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.
There is no MOH after the announcement and the external user has ring-back tone.
There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers
Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

dana.tong at yellit

Dec 1, 2019, 10:53 PM

Post #2 of 15 (4092 views)

Permalink

Sorry forgot to mention that Supplementary services such as call forward all, transfer, hold/retrieve, and conferencing work fine.

From: Dana Tong
Sent: Monday, 2 December 2019 4:37 PM
To: cisco-voip@puck.nether.net
Subject: Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x
Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.
There is no MOH after the announcement and the external user has ring-back tone.
There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers
Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

visaggio.daniele at gmail

Dec 1, 2019, 11:35 PM

Post #3 of 15 (4092 views)

Permalink

Hi,

Try to check if your trunk has access to moh resources.

This means your trunk needs to be placed inside a device pool whose mrgl
contains at least one mrg containing at least one moh server.

Sip trunk > device pool > mrgl > mrg > moh server.

Additional test: call some external party through your sip trunk and try to
put called party on hold. Does the called party hear moh?

Regards

On Mon, Dec 2, 2019, 07:54 Dana Tong <dana.tong@yellit.com.au> wrote:

> Sorry forgot to mention that Supplementary services such as call forward
> all, transfer, hold/retrieve, and conferencing work fine.
>
>
>
>
>
>
>
> *From:* Dana Tong
> *Sent:* Monday, 2 December 2019 4:37 PM
> *To:* cisco-voip@puck.nether.net
> *Subject:* Native Call Queuing on UCM 12.5 with SIP Trunks
>
>
>
> Hi all,
>
>
>
> This being back on the tools is doing my head in. I think I’ve been away
> too long.
>
>
>
> So I have configured native call queuing on UCM 12.5.x
>
> Internal calls queue fine. The initial announcement plays. Period
> announcements work and the MOH is fine in between.
>
>
>
> External calls hear the initial announcement.
>
> There is no MOH after the announcement and the external user has ring-back
> tone.
>
> There is no periodic announcement.
>
>
>
> Any thoughts on why internal is okay and external is not working? Is it
> relating to SIP supplementary services?
>
>
>
> Cheers
>
> Dana
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ryanhuff at outlook

Dec 2, 2019, 12:04 AM

Post #4 of 15 (4092 views)

Permalink

Additionally, If it’s a custom MoH (not the built in Cisco tune), make sure the file is uploaded to each CUCM server individually; the working phone 2 phone scenario could be happening on nodes where the moh file is, and the trunk registered to a node where it is not.

Thanks,

Ryan

On Dec 2, 2019, at 02:36, daniele visaggio <visaggio.daniele@gmail.com> wrote:

?
Hi,

Try to check if your trunk has access to moh resources.

This means your trunk needs to be placed inside a device pool whose mrgl contains at least one mrg containing at least one moh server.

Sip trunk > device pool > mrgl > mrg > moh server.

Additional test: call some external party through your sip trunk and try to put called party on hold. Does the called party hear moh?

Regards

On Mon, Dec 2, 2019, 07:54 Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>> wrote:
Sorry forgot to mention that Supplementary services such as call forward all, transfer, hold/retrieve, and conferencing work fine.

From: Dana Tong
Sent: Monday, 2 December 2019 4:37 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

This being back on the tools is doing my head in. I think I’ve been away too long.

So I have configured native call queuing on UCM 12.5.x
Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.
There is no MOH after the announcement and the external user has ring-back tone.
There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers
Dana

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Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

mturpin at covene

Dec 2, 2019, 5:20 AM

Post #5 of 15 (4086 views)

Permalink

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Dana Tong <dana.tong@yellit.com.au>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I?ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ajp26 at buffalo

Dec 2, 2019, 5:50 AM

Post #6 of 15 (4086 views)

Permalink

After an upgrade on our CUBE to a later IOS (ISR G2) we needed to have the duplex streaming parameter enabled for MOH/Ringback to work properly.

I believe there is a note about that being needed for the 4400 series gateways as well, but, I know we didn't have it before but needed it at some point to get media to be heard properly by the far end in a network hold kind of situation.

Adam

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Mark H. Turpin
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ryanhuff at outlook

Dec 2, 2019, 7:07 AM

Post #7 of 15 (4081 views)

Permalink

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0 media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Mark H. Turpin <mturpin@covene.com>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Dana Tong <dana.tong@yellit.com.au>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I?ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ryanhuff at outlook

Dec 2, 2019, 7:24 AM

Post #8 of 15 (4081 views)

Permalink

Adam,

I've not encountered the streaming issue with a SIP trunk, just H.323.. interesting.

Out of curiosity, what code level in the ISR G2 did you go to when you encountered this? The behavior of simplex streaming is to send a null/fake IP address in the logic channel multimedia control message, which for anything required to check incoming RTP packets against the IP/port would fail (creating the silent MoH condition) which I was under the impression was only the G3 ISRs.

Thanks,

Ryan
________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Pawlowski, Adam <ajp26@buffalo.edu>
Sent: Monday, December 2, 2019 8:50 AM
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

After an upgrade on our CUBE to a later IOS (ISR G2) we needed to have the duplex streaming parameter enabled for MOH/Ringback to work properly.

I believe there is a note about that being needed for the 4400 series gateways as well, but, I know we didn?t have it before but needed it at some point to get media to be heard properly by the far end in a network hold kind of situation.

Adam

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Mark H. Turpin
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I?ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ajp26 at buffalo

Dec 2, 2019, 7:35 AM

Post #9 of 15 (4081 views)

Permalink

We went from 15.4(3)M9 to 15.7(3)M4b

Noted also in this version that we previously allowed video/media to flow to the CUBE just in case we were ever to use it for routing media calls, and this version (15.7) drops calls from Jabber, etc when we place them on hold.

TAC said it was something to do with the number of options in the SDP changing and it being a protocol violation. The IEC error and Q code did sort of indicate this, but, as to why Cisco's systems don't want to play nice protocol wise with each other I don't know.

From: Ryan Huff <ryanhuff@outlook.com>
Sent: Monday, December 2, 2019 10:25 AM
To: Pawlowski, Adam <ajp26@buffalo.edu>; cisco-voip@puck.nether.net
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Adam,

I've not encountered the streaming issue with a SIP trunk, just H.323.. interesting.

Out of curiosity, what code level in the ISR G2 did you go to when you encountered this? The behavior of simplex streaming is to send a null/fake IP address in the logic channel multimedia control message, which for anything required to check incoming RTP packets against the IP/port would fail (creating the silent MoH condition) which I was under the impression was only the G3 ISRs.

Thanks,

Ryan
________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Pawlowski, Adam <ajp26@buffalo.edu<mailto:ajp26@buffalo.edu>>
Sent: Monday, December 2, 2019 8:50 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

After an upgrade on our CUBE to a later IOS (ISR G2) we needed to have the duplex streaming parameter enabled for MOH/Ringback to work properly.

I believe there is a note about that being needed for the 4400 series gateways as well, but, I know we didn't have it before but needed it at some point to get media to be heard properly by the far end in a network hold kind of situation.

Adam

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Mark H. Turpin
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

dana.tong at yellit

Dec 2, 2019, 1:11 PM

Post #10 of 15 (4075 views)

Permalink

Hi all,

No the fault is still present when selecting MTP Required on the trunk, Early offer support mandatory on the SIP profile.
I've also checked the option "Connect Inbound Call before Playing Queuing Announcement" on the SIP profile.

Again, MOH works fine for a normal call. Just not for the queued call.

################ RUNNING CONFIG ##########################
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 x.x.x.x/x
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-blah
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 1 g722-64
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 a.b.c.d
ipv4 a.b.c.d
description CUCM Servers
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/

!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!

!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm company.com.au
authentication username N7NNNNNNR password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au expires 3600
sip-server dns:company.com.au
connection-reuse
g729-annexb override
!

Log Buffer (10000000 bytes):

000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:24 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>;tag=11CB491-1952
Date: Mon, 02 Dec 2019 06:50:53 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:40 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>;tag=11CF292-D5F
Date: Mon, 02 Dec 2019 06:51:09 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695673 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 728

v=0
o=BroadWorks 700472107 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 318

v=0
o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16686 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM12.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
Session-Expires: 1800
P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21>;party=calling;screen=yes;privacy=off
Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
Max-Forwards: 27
Content-Type: application/sdp
Content-Length: 307

v=0
o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16686 RTP/AVP 0 8 18 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:7301030006001@10.100.99.17:5060>

Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Timestamp: 1575269473

000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Timestamp: 1575269473
WWW-Authenticate: DIGEST qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au",algorithm=MD5
Content-Length: 0

000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: ;remote=
Content-Length: 0

000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1575269474
Contact: <sip:7301030006001@10.100.99.17:5060>
Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@company.com.au:5060",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 102 INVITE
Timestamp: 1575269474

000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 102 INVITE
Timestamp: 1575269474
Supported:
Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
Session: Media
RSeq: 581695767
Require: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Content-Type: application/sdp
Content-Length: 224

v=0
o=BroadWorks 699415330 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
m=audio 18984 RTP/AVP 0 105
c=IN IP4 203.52.3.164
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 103 PRACK
RAck: 581695767 102 INVITE
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@203.52.3.164:5060;transport=udp",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
Max-Forwards: 70
Content-Length: 0

000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
CSeq: 101 INVITE
Require: 100rel
RSeq: 3635
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16688 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
User-Agent: Cisco-CUCM12.5
CSeq: 102 PRACK
RAck: 3635 101 INVITE
Allow-Events: presence
Max-Forwards: 70
Content-Length: 0

000146: Dec 2 06:51:14.157: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 102 PRACK
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000147: Dec 2 06:51:14.162: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>;tag=49814~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274788
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Require: 100rel
RSeq: 2112910323
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence
Server: Cisco-CUCM12.5
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Supported: X-cisco-srtp-fallback
Supported: Geolocation
P-Preferred-Identity: <sip:00730596354@10.100.99.21>
Remote-Party-ID: <sip:00730596354@10.100.99.21>;party=called;screen=no;privacy=off
Contact: <sip:732319501@10.100.99.21:5060>
Content-Type: application/sdp
Content-Length: 236

v=0
o=CiscoSystemsCCM-SIP 49814 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16688 RTP/AVP 0 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000148: Dec 2 06:51:14.164: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:732319501@10.100.99.21:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F92103
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>;tag=49814~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274788
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
CSeq: 102 PRACK
RAck: 2112910323 101 INVITE
Allow-Events: telephone-event
Max-Forwards: 70
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=bf0fd48b1dad58abafb4a3efe0b52ea0
Content-Length: 0

000149: Dec 2 06:51:14.167: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>;tag=11D05E3-49
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695673 INVITE
Require: 100rel
RSeq: 8202
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
P-Asserted-Identity: <sip:00730596354@10.100.99.17>
Contact: <sip:732319501@10.100.99.17:5060>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: bf0fd48b1dad58abafb4a3efe0b52ea0;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 8316 2171 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16684 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000150: Dec 2 06:51:14.168: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F92103
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>;tag=49814~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274788
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
Server: Cisco-CUCM12.5
CSeq: 102 PRACK
Content-Length: 0

000151: Dec 2 06:51:14.200: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 103 PRACK
Content-Length: 0

000152: Dec 2 06:51:14.498: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKma328210003a3u53p750.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>;tag=11D05E3-49
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695674 PRACK
RAck: 8202 581695673 INVITE
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Max-Forwards: 29
Content-Length: 0

000153: Dec 2 06:51:14.499: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKma328210003a3u53p750.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>;tag=11D05E3-49
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 581695674 PRACK
Session-ID: bf0fd48b1dad58abafb4a3efe0b52ea0;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000154: Dec 2 06:51:17.853: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
CSeq: 581695673 CANCEL
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160
Max-Forwards: 29
Content-Length: 0

000155: Dec 2 06:51:17.855: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:17 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695673 CANCEL
Session-ID: bf0fd48b1dad58abafb4a3efe0b52ea0;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000156: Dec 2 06:51:17.856: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
CANCEL sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
CSeq: 101 CANCEL
Max-Forwards: 70
Timestamp: 1575269477
Reason: Q.850;cause=16
Session-ID: bf0fd48b1dad58abafb4a3efe0b52ea0;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000157: Dec 2 06:51:17.857: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 487 Request Cancelled
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>;tag=11D05E3-49
Date: Mon, 02 Dec 2019 06:51:17 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Reason: Q.850;cause=16
Session-ID: bf0fd48b1dad58abafb4a3efe0b52ea0;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000158: Dec 2 06:51:17.859: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:49 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
Server: Cisco-CUCM12.5
CSeq: 101 CANCEL
Content-Length: 0

000159: Dec 2 06:51:17.860: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
User-Agent: Cisco-CUCM12.5
CSeq: 101 CANCEL
Max-Forwards: 70
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=90ce6e9e866752399b0a2841a985cd68
Content-Length: 0

000160: Dec 2 06:51:17.862: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:17 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
CSeq: 101 CANCEL
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000161: Dec 2 06:51:17.864: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 487 Request Cancelled
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>;tag=49814~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274788
Date: Mon, 02 Dec 2019 06:41:49 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Allow-Events: presence
Server: Cisco-CUCM12.5
Content-Length: 0

000162: Dec 2 06:51:17.865: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 487 Request Cancelled
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:17 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Reason: Q.850;cause=16
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000163: Dec 2 06:51:17.866: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>;tag=49814~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274788
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=bf0fd48b1dad58abafb4a3efe0b52ea0
Content-Length: 0

000164: Dec 2 06:51:17.867: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
CANCEL sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 102 CANCEL
Timestamp: 1575269477
Reason: Q.850;cause=16
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0
User-Agent: CUBE

000165: Dec 2 06:51:17.867: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
User-Agent: Cisco-CUCM12.5
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0

000166: Dec 2 06:51:17.876: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
CSeq: 581695673 ACK
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>;tag=11D05E3-49
Call-ID: BW1741453280212191944751349@10.119.243.160
Max-Forwards: 29
Content-Length: 0

000167: Dec 2 06:51:17.886: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 102 CANCEL
Timestamp: 1575269477

000168: Dec 2 06:51:17.915: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 487 Request terminated
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
CSeq: 102 INVITE
Timestamp: 1575269474
Content-Length: 0

000169: Dec 2 06:51:17.916: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
Max-Forwards: 70
CSeq: 102 ACK
Allow-Events: telephone-event
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=90ce6e9e866752399b0a2841a985cd68
Content-Length: 0

isr4331-01#show run
Building configuration...

Current configuration : 9658 bytes
!
! Last configuration change at 16:49:24 AEDST Mon Dec 2 2019 by yellit
! NVRAM config last updated at 12:44:47 AEDST Mon Dec 2 2019 by yellit
!
version 16.6
service timestamps debug datetime msec
service timestamps log datetime msec
service sequence-numbers
platform qfp utilization monitor load 80
no platform punt-keepalive disable-kernel-core
!
hostname isr4331-01
!
boot-start-marker
boot system flash bootflash:isr4300-universalk9.16.06.07.SPA.bin
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
no logging queue-limit
logging buffered 10000000
no logging rate-limit
no logging monitor
enable secret 5 $1$mdPG$tbgsbxx9E9DoewXjgaRZL.
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication enable default enable
aaa authorization exec default if-authenticated
aaa authorization commands 15 default if-authenticated
!
!
!
!
!
!
aaa session-id common
clock timezone AEDST 10 0
clock calendar-valid
!
ip name-server 203.52.0.221 203.52.1.222
ip domain name coffeeclub.com.au
ip multicast-routing distributed
!
!
!
no login on-success log
!
!
!
!
!
!
!
subscriber templating
!
!
multilink bundle-name authenticated
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-4091216811
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-4091216811
revocation-check none
rsakeypair TP-self-signed-4091216811
!
!
crypto pki certificate chain TP-self-signed-4091216811
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 34303931 32313638 3131301E 170D3139 30383036 30333536
32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D34 30393132
31363831 31308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100963F AC4470E5 EF898FAA F15FE6C5 92E34672 3B09007C D66335B6
86BB2EE7 7CA08334 199899C1 4D3951C5 CE753101 53BF5E0E C12DF3D2 BB2DF911
2E8719F2 C268C039 D53ED46B 46A6EE05 712239FE 455EDD30 82FB3F7D 868301A7
69ABAEEA EFA45AA7 C41F9FF3 DF143A31 8BAA6308 D1FD2557 15D14DA0 2F93FBCF
B725B35A F6E5D6D7 F687B5CB 6165F2C8 8451676B E59155C9 8D8992EF 45763E94
D95CD875 EA916DD7 B2C3EECE 6E1A21D6 C7110AEE AC85E90B 777BF020 7BDBBA26
F39B278E 14E72863 6F0E871C B6D4A291 AD6EEF07 1C2EC442 44018E0B C5B562BF
63865B2A E8AFCCCB 22360739 0AA965B6 4C60B88D 1AE8E720 06E89416 ECC280EF
AB57EEF9 13EF0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14FA9379 FE7A2837 3FCBAE7A 9BA0F3B2 6043970F
B9301D06 03551D0E 04160414 FA9379FE 7A28373F CBAE7A9B A0F3B260 43970FB9
300D0609 2A864886 F70D0101 05050003 82010100 4FD4004C 3A5A12B0 60EFB71A
EFAB0CC4 C39BD9C7 70672BB5 4D70410F D84F234E 30AC2DDD D51DAF79 C8A8DD4E
B1181C0B 4647E086 1C74F625 E5284BCD BBBA3D5B 87E8525F 07D9A462 330672D5
9999911D FBA67BCB 018975CA 146FA2A4 8CFEF8FD DB35FD78 A7597445 5AF30F7A
58B20266 3E6CC816 9B137935 668A6BC2 44EC2E57 925B463B 9022AA85 DEC667DC
E85B1649 5A997440 BC2D7E6B 6AF7000F 8602CBCB 7392F6D8 6B6380E2 5BF1F9E5
7885799E 1D0B55E1 47ACB9EA B8989F2D 82F9B3D6 9BB97D7B 4A7C2737 83DE333F
3E339A2F 11CE5EB1 65A6CDD4 FD6E1AEC 993605EB 2C6ADDD6 DF938036 650616D1
9B2C1BAE F60014A7 721034DA B3A86E5D 4A8AB397
quit
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 10.100.99.0 255.255.255.0
ipv4 203.52.0.160 255.255.255.240
ipv4 203.52.1.160 255.255.255.240
ipv4 203.52.3.160 255.255.255.240
ipv4 203.52.0.0 255.255.0.0
ipv4 203.44.0.0 255.255.0.0
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-qld.nipt.telstra.com
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7684048R@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 10.100.99.22
ipv4 10.100.99.21
description Minor DKL CUCM Servers
!
!
!
!
voice translation-rule 1
rule 1 /^7308580$..$/ /80\1/
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/
rule 7 // /730103000/
!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!
!
!
voice-card 0/4
dsp services dspfarm
no watchdog
!
license udi pid ISR4331/K9 sn FDO23270ELT
diagnostic bootup level minimal
spanning-tree extend system-id
!
!
!
username yellit privilege 15 secret 5 $1$Z.U3$uDEXYbZmP9U8me9Ip3Yp0.
!
redundancy
mode none
bridge-domain 1
!
!
!
!
!
!
!
!
interface Port-channel1
ip address 10.100.99.17 255.255.255.0
no negotiation auto
!
interface GigabitEthernet0/0/0
no ip address
negotiation auto
channel-group 1 mode active
!
interface GigabitEthernet0/0/1
no ip address
negotiation auto
channel-group 1 mode active
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface Service-Engine0/4/0
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
ip address 10.100.96.9 255.255.255.192
negotiation auto
!
ip forward-protocol nd
ip ftp source-interface Port-channel1
ip ftp username cisco
ip ftp password Cisco123
ip http server
ip http authentication local
ip http secure-server
ip tftp source-interface GigabitEthernet0
ip route 0.0.0.0 0.0.0.0 10.100.99.254
ip route vrf Mgmt-intf 0.0.0.0 0.0.0.0 10.100.96.1
!
!
!
!
!
!
!
bridge 1 protocol vlan-bridge
!
control-plane
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7684048R password 7 123D0F05170D080A237325 realm company.com.au
authentication username N7684048R password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au expires 3600
sip-server dns:company.com.au
connection-reuse
g729-annexb override
!
!
line con 0
transport input none
stopbits 1
line aux 0
stopbits 1
line vty 0 4
transport input telnet ssh
transport output telnet ssh
line vty 5 15
transport input telnet ssh
transport output telnet ssh
!
!
!
!
!
!
end

isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#show run
Building configuration...

Current configuration : 9658 bytes
!
! Last configuration change at 16:49:24 AEDST Mon Dec 2 2019 by yellit
! NVRAM config last updated at 12:44:47 AEDST Mon Dec 2 2019 by yellit
!
version 16.6
service timestamps debug datetime msec
service timestamps log datetime msec
service sequence-numbers
platform qfp utilization monitor load 80
no platform punt-keepalive disable-kernel-core
!
hostname isr4331-01
!
boot-start-marker
boot system flash bootflash:isr4300-universalk9.16.06.07.SPA.bin
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
no logging queue-limit
logging buffered 10000000
no logging rate-limit
no logging monitor
enable secret 5 $1$mdPG$tbgsbxx9E9DoewXjgaRZL.
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication enable default enable
aaa authorization exec default if-authenticated
aaa authorization commands 15 default if-authenticated
!
!
!
!
!
!
aaa session-id common
clock timezone AEDST 10 0
clock calendar-valid
!
ip name-server 203.52.0.221 203.52.1.222
ip domain name coffeeclub.com.au
ip multicast-routing distributed
!
!
!
no login on-success log
!
!
!
!
!
!
!
subscriber templating
!
!
multilink bundle-name authenticated
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-4091216811
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-4091216811
revocation-check none
rsakeypair TP-self-signed-4091216811
!
!
crypto pki certificate chain TP-self-signed-4091216811
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 34303931 32313638 3131301E 170D3139 30383036 30333536
32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D34 30393132
31363831 31308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100963F AC4470E5 EF898FAA F15FE6C5 92E34672 3B09007C D66335B6
86BB2EE7 7CA08334 199899C1 4D3951C5 CE753101 53BF5E0E C12DF3D2 BB2DF911
2E8719F2 C268C039 D53ED46B 46A6EE05 712239FE 455EDD30 82FB3F7D 868301A7
69ABAEEA EFA45AA7 C41F9FF3 DF143A31 8BAA6308 D1FD2557 15D14DA0 2F93FBCF
B725B35A F6E5D6D7 F687B5CB 6165F2C8 8451676B E59155C9 8D8992EF 45763E94
D95CD875 EA916DD7 B2C3EECE 6E1A21D6 C7110AEE AC85E90B 777BF020 7BDBBA26
F39B278E 14E72863 6F0E871C B6D4A291 AD6EEF07 1C2EC442 44018E0B C5B562BF
63865B2A E8AFCCCB 22360739 0AA965B6 4C60B88D 1AE8E720 06E89416 ECC280EF
AB57EEF9 13EF0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14FA9379 FE7A2837 3FCBAE7A 9BA0F3B2 6043970F
B9301D06 03551D0E 04160414 FA9379FE 7A28373F CBAE7A9B A0F3B260 43970FB9
300D0609 2A864886 F70D0101 05050003 82010100 4FD4004C 3A5A12B0 60EFB71A
EFAB0CC4 C39BD9C7 70672BB5 4D70410F D84F234E 30AC2DDD D51DAF79 C8A8DD4E
B1181C0B 4647E086 1C74F625 E5284BCD BBBA3D5B 87E8525F 07D9A462 330672D5
9999911D FBA67BCB 018975CA 146FA2A4 8CFEF8FD DB35FD78 A7597445 5AF30F7A
58B20266 3E6CC816 9B137935 668A6BC2 44EC2E57 925B463B 9022AA85 DEC667DC
E85B1649 5A997440 BC2D7E6B 6AF7000F 8602CBCB 7392F6D8 6B6380E2 5BF1F9E5
7885799E 1D0B55E1 47ACB9EA B8989F2D 82F9B3D6 9BB97D7B 4A7C2737 83DE333F
3E339A2F 11CE5EB1 65A6CDD4 FD6E1AEC 993605EB 2C6ADDD6 DF938036 650616D1
9B2C1BAE F60014A7 721034DA B3A86E5D 4A8AB397
quit
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 10.100.99.0 255.255.255.0
ipv4 203.52.0.160 255.255.255.240
ipv4 203.52.1.160 255.255.255.240
ipv4 203.52.3.160 255.255.255.240
ipv4 203.52.0.0 255.255.0.0
ipv4 203.44.0.0 255.255.0.0
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-qld.nipt.telstra.com
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\1company.com.au>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7684048R@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 10.100.99.22
ipv4 10.100.99.21
description Minor DKL CUCM Servers
!
!
!
!
voice translation-rule 1
rule 1 /^7308580$..$/ /80\1/
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/
rule 7 // /730103000/
!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!
!
!
voice-card 0/4
dsp services dspfarm
no watchdog
!
license udi pid ISR4331/K9 sn FDO23270ELT
diagnostic bootup level minimal
spanning-tree extend system-id
!
!
!
username yellit privilege 15 secret 5 $1$Z.U3$uDEXYbZmP9U8me9Ip3Yp0.
!
redundancy
mode none
bridge-domain 1
!
!
!
!
!
!
!
!
interface Port-channel1
ip address 10.100.99.17 255.255.255.0
no negotiation auto
!
interface GigabitEthernet0/0/0
no ip address
negotiation auto
channel-group 1 mode active
!
interface GigabitEthernet0/0/1
no ip address
negotiation auto
channel-group 1 mode active
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface Service-Engine0/4/0
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
ip address 10.100.96.9 255.255.255.192
negotiation auto
!
ip forward-protocol nd
ip ftp source-interface Port-channel1
ip ftp username cisco
ip ftp password Cisco123
ip http server
ip http authentication local
ip http secure-server
ip tftp source-interface GigabitEthernet0
ip route 0.0.0.0 0.0.0.0 10.100.99.254
ip route vrf Mgmt-intf 0.0.0.0 0.0.0.0 10.100.96.1
!
!
!
!
!
!
!
bridge 1 protocol vlan-bridge
!
control-plane
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7684048R password 7 123D0F05170D080A237325 realm company.com.au
authentication username N7684048R password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au expires 3600
sip-server dns:company.com.au
connection-reuse
g729-annexb override
!
!
line con 0
transport input none
stopbits 1
line aux 0
stopbits 1
line vty 0 4
transport input telnet ssh
transport output telnet ssh
line vty 5 15
transport input telnet ssh
transport output telnet ssh
!
!
!
!
!
!
end

isr4331-01#sh run | sec voice transl
voice translation-rule 1
rule 1 /^7308580$..$/ /80\1/
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/
rule 7 // /730103000/
voice translation-profile Incoming-Called
translate calling 2
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
isr4331-01#conf t
Enter configuration commands, one per line. End with CNTL/Z.
isr4331-01(config)#voice translation-rule 200
isr4331-01(cfg-translation-rule)#rule 7 /6001/ /730103000/
isr4331-01(cfg-translation-rule)#^Z
isr4331-01#wr
Building configuration...

[OK]
isr4331-01#

isr4331-01>en
Password:
isr4331-01#sh run | sec voice service voip
voice service voip
ip address trusted list
ipv4 10.100.99.0 255.255.255.0
ipv4 203.52.0.160 255.255.255.240
ipv4 203.52.1.160 255.255.255.240
ipv4 203.52.3.160 255.255.255.240
ipv4 203.52.0.0 255.255.0.0
ipv4 203.44.0.0 255.255.0.0
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-qld.nipt.telstra.com
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#clea log
Clear logging buffer [confirm]
isr4331-01#
isr4331-01#
isr4331-01#sh deb
IOSXE Conditional Debug Configs:

Conditional Debug Global State: Stop

IOSXE Packet Tracing Configs:

Packet Infra debugs:

Ip Address Port
------------------------------------------------------|----------

CCSIP SPI: SIP Call Message tracing is enabled (filter is OFF)

isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#
isr4331-01#un all
All possible debugging has been turned off
isr4331-01#term len 0
isr4331-01#sh log
Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 9028 messages logged, xml disabled,
filtering disabled
Monitor logging: disabled
Buffer logging: level debugging, 9028 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled

No active filter modules.

Trap logging: level informational, 79 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (10000000 bytes):

003619: Dec 2 21:09:42.170: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319592@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bK1eo00e00d8sbv8u2m8m0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
To: "732319592 732319592"<sip:732319592@company.com.au;user=phone>
Call-ID: BW080010512031219-2041985337@10.119.243.160
CSeq: 607448265 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 199005f1e63eeec662b9801300215b9f
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 729

v=0
o=BroadWorks 1502112548 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18994 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

003620: Dec 2 21:09:42.177: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bK1eo00e00d8sbv8u2m8m0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
To: "732319592 732319592"<sip:732319592@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: BW080010512031219-2041985337@10.119.243.160
CSeq: 607448265 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=10ff06960a8d5e45ad7a3ff587835e89
Content-Length: 0

003621: Dec 2 21:09:42.178: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319592@10.100.99.22 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6D8B6F
From: <sip:0416165030@company.com.au>;tag=42EF90E-78F
To: <sip:732319592@10.100.99.22>
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3835053555-0343806442-2402196592-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575320982
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: 10ff06960a8d5e45ad7a3ff587835e89;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 317

v=0
o=CiscoSystemsSIP-GW-UserAgent 8026 583 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16710 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

003622: Dec 2 21:09:42.182: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6D8B6F
From: <sip:0416165030@company.com.au>;tag=42EF90E-78F
To: <sip:732319592@10.100.99.22>
Date: Mon, 02 Dec 2019 21:00:10 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

003623: Dec 2 21:09:42.200: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6D8B6F
From: <sip:0416165030@company.com.au>;tag=42EF90E-78F
To: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
Date: Mon, 02 Dec 2019 21:00:10 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence
Supported: replaces
Server: Cisco-CUCM12.5
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uas
Require: timer
Session-ID: 00000000000000000000000000000000;remote=10ff06960a8d5e45ad7a3ff587835e89
P-Asserted-Identity: "Test" <sip:6002@10.100.99.22>
Remote-Party-ID: "Test" <sip:6002@10.100.99.22>;party=called;screen=yes;privacy=off
Contact: <sip:732319592@10.100.99.22:5060>
Content-Type: application/sdp
Content-Length: 179

v=0
o=CiscoSystemsCCM-SIP 60572 1 IN IP4 10.100.99.22
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16712 RTP/AVP 0
a=X-cisco-media:umoh
a=ptime:20
a=rtpmap:0 PCMU/8000

003624: Dec 2 21:09:42.204: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:732319592@10.100.99.22:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6D986C
From: <sip:0416165030@company.com.au>;tag=42EF90E-78F
To: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: 10ff06960a8d5e45ad7a3ff587835e89;remote=00000000000000000000000000000000
Content-Length: 0

003625: Dec 2 21:09:42.208: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bK1eo00e00d8sbv8u2m8m0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
To: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: BW080010512031219-2041985337@10.119.243.160
CSeq: 607448265 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
P-Asserted-Identity: "Test" <sip:6002@10.100.99.17>
Contact: <sip:732319592@10.100.99.17:5060>
Supported: replaces
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=10ff06960a8d5e45ad7a3ff587835e89
Supported: timer
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 5022 6754 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16708 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-16
a=ptime:20

003626: Dec 2 21:09:42.525: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:732319592@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bK3ei9oi10487eubu864b0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
To: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
Call-ID: BW080010512031219-2041985337@10.119.243.160
CSeq: 607448265 ACK
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Session-ID: 199005f1e63eeec662b9801300215b9f
Max-Forwards: 29
Content-Length: 0

003627: Dec 2 21:09:48.822: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK8588d8b80ea
From: <sip:10.100.99.22>;tag=1727745020
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 21:00:17 GMT
Call-ID: bce9cc00-1eb13349-80d3-1663640a@10.100.99.22
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

003628: Dec 2 21:09:48.824: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK8588d8b80ea
From: <sip:10.100.99.22>;tag=1727745020
To: <sip:10.100.99.17>;tag=42F1304-7D9
Date: Mon, 02 Dec 2019 21:09:48 GMT
Call-ID: bce9cc00-1eb13349-80d3-1663640a@10.100.99.22
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 2237 5516 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

003629: Dec 2 21:09:49.472: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK81c6529600cf
From: <sip:10.100.99.21>;tag=1868031184
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 21:00:17 GMT
Call-ID: bce9cc00-1eb13349-7fa4-1563640a@10.100.99.21
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

003630: Dec 2 21:09:49.474: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK

Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK81c6529600cf
From: <sip:10.100.99.21>;tag=1868031184
To: <sip:10.100.99.17>;tag=42F158E-472
Date: Mon, 02 Dec 2019 21:09:49 GMT
Call-ID: bce9cc00-1eb13349-7fa4-1563640a@10.100.99.21
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 6567 385 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

003631: Dec 2 21:09:53.660: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
UPDATE sip:0416165030@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK858b1e6147f4
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:00:10 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
User-Agent: Cisco-CUCM12.5
Max-Forwards: 70
Supported: timer,resource-priority,replaces
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 UPDATE
Session-ID: 0000093800105000a000000c290095f4;remote=10ff06960a8d5e45ad7a3ff587835e89
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=DESKTOP
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uac
Min-SE: 1800
P-Asserted-Identity: "Test" <sip:6002@10.100.99.22>
Remote-Party-ID: "Test" <sip:6002@10.100.99.22>;party=calling;screen=yes;privacy=off
Contact: <sip:39bf9901-24f7-dd6c-24ba-1d7d0153a90d@10.100.99.22:5060>;video;audio;+u.sip!devicename.ccm.cisco.com="CSFDTONG";bfcp
Content-Length: 0

003632: Dec 2 21:09:53.662: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK858b1e6147f4
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:09:53 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 UPDATE
Allow-Events: telephone-event
Contact: <sip:0416165030@10.100.99.17:5060>
Session-ID: 10ff06960a8d5e45ad7a3ff587835e89;remote=0000093800105000a000000c290095f4
Require: timer
Session-Expires: 1800;refresher=uac
Supported: timer
Content-Length: 0
P-Asserted-Identity: <sip:0416165030@10.100.99.17>

003633: Dec 2 21:10:12.817: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
UPDATE sip:0416165030@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK858e40a64c68
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:00:10 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
User-Agent: Cisco-CUCM12.5
Max-Forwards: 70
Supported: timer,resource-priority,replaces
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 102 UPDATE
Session-ID: 0000093800105000a000000c290095f4;remote=10ff06960a8d5e45ad7a3ff587835e89
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=DESKTOP
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uac
Min-SE: 1800
P-Asserted-Identity: "Dana Tong" <sip:6002@10.100.99.22>
Remote-Party-ID: "Dana Tong" <sip:6002@10.100.99.22>;party=calling;screen=yes;privacy=off
Contact: <sip:39bf9901-24f7-dd6c-24ba-1d7d0153a90d@10.100.99.22:5060>;video;audio;+u.sip!devicename.ccm.cisco.com="CSFDTONG";bfcp
Content-Length: 0

003634: Dec 2 21:10:12.823: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK858e40a64c68
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:10:12 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 102 UPDATE
Allow-Events: telephone-event
Contact: <sip:0416165030@10.100.99.17:5060>
Session-ID: 10ff06960a8d5e45ad7a3ff587835e89;remote=0000093800105000a000000c290095f4
Require: timer
Session-Expires: 1800;refresher=uac
Supported: timer
Content-Length: 0
P-Asserted-Identity: <sip:0416165030@10.100.99.17>

003635: Dec 2 21:10:12.826: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
UPDATE sip:416165030@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6DA20FF
From: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
To: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: BW080010512031219-2041985337@10.119.243.160
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Max-Forwards: 70
Supported: timer,resource-priority,replaces,sdp-anat
Timestamp: 1575321012
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 UPDATE
Contact: <sip:732319592@10.100.99.17:5060>
Min-SE: 1800
P-Asserted-Identity: "Dana Tong" <sip:6002@10.100.99.17>
Session-ID: 0000093800105000a000000c290095f4;remote=10ff06960a8d5e45ad7a3ff587835e89
Content-Length: 0

003636: Dec 2 21:10:12.875: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6DA20FF
From: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
To: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
Call-ID: BW080010512031219-2041985337@10.119.243.160
Timestamp: 1575321012
CSeq: 101 UPDATE
Supported:
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Content-Length: 0

003637: Dec 2 21:10:21.550: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
BYE sip:0416165030@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK85904b80d301
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:00:10 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
User-Agent: Cisco-CUCM12.5
Max-Forwards: 70
CSeq: 103 BYE
Reason: Q.850;cause=16
Session-ID: 0000093800105000a000000c290095f4;remote=10ff06960a8d5e45ad7a3ff587835e89
Content-Length: 0

003638: Dec 2 21:10:21.556: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:416165030@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6DBDE
From: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
To: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
Date: Mon, 02 Dec 2019 21:09:42 GMT
Call-ID: BW080010512031219-2041985337@10.119.243.160
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Max-Forwards: 70
Timestamp: 1575321021
CSeq: 102 BYE
Reason: Q.850;cause=16
Session-ID: 0000093800105000a000000c290095f4;remote=10ff06960a8d5e45ad7a3ff587835e89
Content-Length: 0

003639: Dec 2 21:10:21.556: //3776/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.22:5060;branch=z9hG4bK85904b80d301
From: <sip:732319592@10.100.99.22>;tag=60572~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-42052125
To: <sip:0416165030@company.com.au>;tag=42EF90E-78F
Date: Mon, 02 Dec 2019 21:10:21 GMT
Call-ID: E4970971-147E11EA-8F349C70-23E778DA@10.100.99.17
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 103 BYE
Reason: Q.850;cause=16
Session-ID: 10ff06960a8d5e45ad7a3ff587835e89;remote=0000093800105000a000000c290095f4
Content-Length: 0

003640: Dec 2 21:10:21.605: //3775/E49645F38F2E/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK6DBDE
From: "732319592 732319592"<sip:732319592@company.com.au;user=phone>;tag=42EF92C-347
To: <sip:416165030@10.119.243.160;user=phone>;tag=1824808434-1575320410512-
Call-ID: BW080010512031219-2041985337@10.119.243.160
Timestamp: 1575321021
CSeq: 102 BYE
Content-Length: 0

isr4331-01#

From: Ryan Huff <ryanhuff@outlook.com>
Sent: Tuesday, 3 December 2019 1:08 AM
To: Mark H. Turpin <mturpin@covene.com>; Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0 media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

dana.tong at yellit

Dec 4, 2019, 8:19 PM

Post #11 of 15 (4056 views)

Permalink

Hi all,

Not getting too far with the TAC at the moment unfortunately.

However how are you guys doing basic hunt groups? Native Queueing or not?

Plus this customer wants calls to just keep queueing if they have no one logged in or they are all on the phone. The only option here is to disconnect the call or route to another destination. How's the best way to try to achieve what he wants?

Cheers
Dana

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Dana Tong
Sent: Tuesday, 3 December 2019 7:11 AM
To: Ryan Huff <ryanhuff@outlook.com>; Mark H. Turpin <mturpin@covene.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

No the fault is still present when selecting MTP Required on the trunk, Early offer support mandatory on the SIP profile.
I've also checked the option "Connect Inbound Call before Playing Queuing Announcement" on the SIP profile.

Again, MOH works fine for a normal call. Just not for the queued call.

################ RUNNING CONFIG ##########################
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 x.x.x.x/x
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-blah
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 1 g722-64
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 a.b.c.d
ipv4 a.b.c.d
description CUCM Servers
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/

!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!

!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm company.com.au
authentication username N7NNNNNNR password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au expires 3600
sip-server dns:company.com.au
connection-reuse
g729-annexb override
!

Log Buffer (10000000 bytes):

000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:24 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>;tag=11CB491-1952
Date: Mon, 02 Dec 2019 06:50:53 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:40 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>;tag=11CF292-D5F
Date: Mon, 02 Dec 2019 06:51:09 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 728

v=0
o=BroadWorks 700472107 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 318

v=0
o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16686 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM12.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
Session-Expires: 1800
P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21>;party=calling;screen=yes;privacy=off
Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
Max-Forwards: 27
Content-Type: application/sdp
Content-Length: 307

v=0
o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16686 RTP/AVP 0 8 18 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:7301030006001@10.100.99.17:5060>

Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473

000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473
WWW-Authenticate: DIGEST qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au",algorithm=MD5
Content-Length: 0

000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: ;remote=
Content-Length: 0

000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1575269474
Contact: <sip:7301030006001@10.100.99.17:5060>
Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@company.com.au:5060",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474

000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474
Supported:
Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
Session: Media
RSeq: 581695767
Require: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Content-Type: application/sdp
Content-Length: 224

v=0
o=BroadWorks 699415330 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
m=audio 18984 RTP/AVP 0 105
c=IN IP4 203.52.3.164
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 103 PRACK
RAck: 581695767 102 INVITE
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@203.52.3.164:5060;transport=udp",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
Max-Forwards: 70
Content-Length: 0

000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Require: 100rel
RSeq: 3635
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16688 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 102 PRACK
RAck: 3635 101 INVITE
Allow-Events: presence
Max-Forwards: 70
Content-Length: 0

From: Ryan Huff <ryanhuff@outlook.com>
Sent: Tuesday, 3 December 2019 1:08 AM
To: Mark H. Turpin <mturpin@covene.com>; Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0 media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I've been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

ryanhuff at outlook

Dec 4, 2019, 9:58 PM

Post #12 of 15 (4056 views)

Permalink

Do you have Unity Connection in the environment? CTI_RP > CXN System Call Handler/Greeting > xfer to CUCM hunt pilot. Then, the CFNA and CFB treatments of the hunt pilot forward back into CXN and route back to the system call handler.

Depending on how you have CUCM configured, you may have to creat a forward routing rule in CXN for the CUCM hunt pilot, to forward the CFNA and CFB calls coming from the hunt pilot over to the correct system call handler.

- Ryan

On Dec 4, 2019, at 23:19, Dana Tong <dana.tong@yellit.com.au> wrote:

?
Hi all,

Not getting too far with the TAC at the moment unfortunately.

However how are you guys doing basic hunt groups? Native Queueing or not?

Plus this customer wants calls to just keep queueing if they have no one logged in or they are all on the phone. The only option here is to disconnect the call or route to another destination. How’s the best way to try to achieve what he wants?

Cheers
Dana

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Dana Tong
Sent: Tuesday, 3 December 2019 7:11 AM
To: Ryan Huff <ryanhuff@outlook.com>; Mark H. Turpin <mturpin@covene.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

No the fault is still present when selecting MTP Required on the trunk, Early offer support mandatory on the SIP profile.
I’ve also checked the option “Connect Inbound Call before Playing Queuing Announcement” on the SIP profile.

Again, MOH works fine for a normal call. Just not for the queued call.

################ RUNNING CONFIG ##########################
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 x.x.x.x/x
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-blah
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 1 g722-64
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 a.b.c.d
ipv4 a.b.c.d
description CUCM Servers
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/

!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!

!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm company.com.au
authentication username N7NNNNNNR password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au expires 3600
sip-server dns:company.com.au
connection-reuse
g729-annexb override
!

Log Buffer (10000000 bytes):

000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:24 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>;tag=11CB491-1952
Date: Mon, 02 Dec 2019 06:50:53 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:40 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>;tag=11CF292-D5F
Date: Mon, 02 Dec 2019 06:51:09 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 728

v=0
o=BroadWorks 700472107 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 318

v=0
o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16686 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM12.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
Session-Expires: 1800
P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21>;party=calling;screen=yes;privacy=off
Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
Max-Forwards: 27
Content-Type: application/sdp
Content-Length: 307

v=0
o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16686 RTP/AVP 0 8 18 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:7301030006001@10.100.99.17:5060>

Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473

000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473
WWW-Authenticate: DIGEST qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au",algorithm=MD5
Content-Length: 0

000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: ;remote=
Content-Length: 0

000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1575269474
Contact: <sip:7301030006001@10.100.99.17:5060>
Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@company.com.au:5060",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474

000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474
Supported:
Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
Session: Media
RSeq: 581695767
Require: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Content-Type: application/sdp
Content-Length: 224

v=0
o=BroadWorks 699415330 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
m=audio 18984 RTP/AVP 0 105
c=IN IP4 203.52.3.164
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 103 PRACK
RAck: 581695767 102 INVITE
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au",uri="sip:0730596354@203.52.3.164:5060;transport=udp",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
Max-Forwards: 70
Content-Length: 0

000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Require: 100rel
RSeq: 3635
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16688 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 102 PRACK
RAck: 3635 101 INVITE
Allow-Events: presence
Max-Forwards: 70
Content-Length: 0

From: Ryan Huff <ryanhuff@outlook.com>
Sent: Tuesday, 3 December 2019 1:08 AM
To: Mark H. Turpin <mturpin@covene.com>; Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0 media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I’ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

avholloway+cisco-voip at gmail

Dec 5, 2019, 9:50 AM

Post #13 of 15 (4049 views)

Permalink

IMO Native Call queuing is a disappointment for anyone I turn it on for,
and we end up turning it off. Some reasons:

1) Time limit for queue is too low, and configuring a loop just makes
callers shuffle their position in queue
2) Phone can either be logged in or not as a whole, but for all hunt groups
DN is a member of, so cannot login to a queue temporarily to help out (like
a temp reskilling in UCCX)
3) The greeting cannot play unconditionally, caller has to be queued first.
4) Caller cannot be queued if all phones are logged out, rather, it
requires 1 specific scenario of at least 1 logged in phone and all logged
in phones must be on an active call
5) Reporting

PS I don't think you responded to Adam's comment about duplex Streaming in
CUCM service params. Do you have that enabled?

On Wed, Dec 4, 2019 at 10:20 PM Dana Tong <dana.tong@yellit.com.au> wrote:

> Hi all,
>
>
>
> Not getting too far with the TAC at the moment unfortunately.
>
>
>
> However how are you guys doing basic hunt groups? Native Queueing or not?
>
>
>
> Plus this customer wants calls to just keep queueing if they have no one
> logged in or they are all on the phone. The only option here is to
> disconnect the call or route to another destination. How’s the best way to
> try to achieve what he wants?
>
>
>
> Cheers
>
> Dana
>
>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> *On Behalf Of *Dana
> Tong
> *Sent:* Tuesday, 3 December 2019 7:11 AM
> *To:* Ryan Huff <ryanhuff@outlook.com>; Mark H. Turpin <mturpin@covene.com>;
> cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP
> Trunks
>
>
>
> Hi all,
>
>
>
> No the fault is still present when selecting MTP Required on the trunk,
> Early offer support mandatory on the SIP profile.
>
> I’ve also checked the option “Connect Inbound Call before Playing Queuing
> Announcement” on the SIP profile.
>
>
>
> Again, MOH works fine for a normal call. Just not for the queued call.
>
>
>
>
>
>
>
>
>
> ################ RUNNING CONFIG ##########################
>
> !
>
> !
>
> !
>
> no voice hunt unassigned-number
>
> no voice hunt invalid-number
>
> voice call send-alert
>
> voice call disc-pi-off
>
> voice call convert-discpi-to-prog
>
> voice rtp send-recv
>
> !
>
> voice service voip
>
> ip address trusted list
>
> ipv4 x.x.x.x/x
>
> rtp-port range 16384 32766
>
> address-hiding
>
> mode border-element
>
> allow-connections sip to sip
>
> fax protocol none
>
> sip
>
> asserted-id pai
>
> outbound-proxy dns:sbc-blah
>
> asymmetric payload full
>
> options-ping 60
>
> early-offer forced
>
> midcall-signaling passthru
>
> privacy-policy passthru
>
> sip-profiles 100
>
> no call service stop
>
> !
>
> voice class codec 10
>
> codec preference 1 g722-64
>
> codec preference 2 g711alaw
>
> codec preference 3 g711ulaw
>
> codec preference 4 g729r8
>
> !
>
> !
>
> voice class sip-profiles 100
>
> request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
> request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
> request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
> request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
> !
>
> voice class sip-profiles 1
>
> request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
>
> response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\
> 1company.com.au>\2"
>
> request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*)" "\
> 1company.com.au>\2"
>
> request INVITE sip-header P-Asserted-Identity modify "(.*)"
> "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
>
> request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
>
> request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
>
> !
>
> !
>
> voice class server-group 1
>
> ipv4 a.b.c.d
>
> ipv4 a.b.c.d
>
> description CUCM Servers
>
> !
>
> !
>
> !
>
> !
>
> voice translation-rule 1
>
> !
>
> voice translation-rule 2
>
> rule 1 /^2/ /02/
>
> rule 2 /^3/ /03/
>
> rule 3 /^4/ /04/
>
> rule 5 /^7/ /07/
>
> rule 6 /^8/ /08/
>
> !
>
> voice translation-rule 100
>
> rule 1 /^0$.*$/ /\1/
>
> !
>
> voice translation-rule 200
>
> rule 1 /^0$.*$/ /\1/
>
> rule 2 /^30$..$/ /7301030\1/
>
> rule 3 /^80$..$/ /7308580\1/
>
> rule 4 /^95$..$/ /7323195\1/
>
> rule 5 /^96$..$/ /7323196\1/
>
> rule 6 /^71$..$/ /3886671\1/
>
>
>
> !
>
> !
>
> voice translation-profile Incoming-Called
>
> translate calling 2
>
> !
>
> voice translation-profile strip_leading_zero
>
> translate calling 200
>
> translate called 100
>
> translate redirect-called 200
>
> !
>
> !
>
>
>
> !
>
> sccp local Port-channel1
>
> sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
>
> sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
>
> sccp
>
> !
>
> sccp ccm group 1
>
> associate ccm 2 priority 1
>
> associate ccm 1 priority 2
>
> associate profile 2 register Xcode-isr433101
>
> associate profile 1 register CFB-isr4331-01
>
> !
>
> ccm-manager music-on-hold
>
> !
>
> !
>
> dspfarm profile 2 transcode
>
> codec g729abr8
>
> codec g729ar8
>
> codec g711alaw
>
> codec g711ulaw
>
> codec g722-64
>
> codec g729br8
>
> codec g729r8
>
> maximum sessions 3
>
> associate application SCCP
>
> !
>
> dspfarm profile 1 conference
>
> codec g729br8
>
> codec g729r8
>
> codec g729abr8
>
> codec g729ar8
>
> codec g711alaw
>
> codec g711ulaw
>
> codec g722-64
>
> maximum sessions 4
>
> associate application SCCP
>
> !
>
> dial-peer voice 101 voip
>
> description ## outgoing SIP Connect ##
>
> translation-profile outgoing strip_leading_zero
>
> destination-pattern 0T
>
> session protocol sipv2
>
> session target sip-server
>
> session transport udp
>
> voice-class codec 10
>
> voice-class sip profiles 1
>
> voice-class sip options-keepalive
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> ip qos dscp cs3 signaling
>
> !
>
> dial-peer voice 201 voip
>
> description ## incoming SIP Connect ##
>
> translation-profile incoming Incoming-Called
>
> rtp payload-type nse 99
>
> session protocol sipv2
>
> session target sip-server
>
> session transport udp
>
> incoming called-number .
>
> voice-class codec 10
>
> voice-class sip dtmf-relay force rtp-nte
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> !
>
> dial-peer voice 401 voip
>
> description ## outgoing cucm ##
>
> preference 1
>
> destination-pattern [2378]........$
>
> session protocol sipv2
>
> session server-group 1
>
> incoming called-number .
>
> voice-class codec 10
>
> no voice-class sip outbound-proxy
>
> voice-class sip options-keepalive
>
> dtmf-relay rtp-nte
>
> fax protocol none
>
> no vad
>
> !
>
> !
>
> sip-ua
>
> credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm
> company.com.au
>
> authentication username N7NNNNNNR password 7 00201914015D0F0806794D
>
> retry invite 2
>
> retry response 3
>
> retry bye 3
>
> retry prack 6
>
> retry register 2
>
> timers expires 300000
>
> registrar dns:company.com.au expires 3600
>
> sip-server dns:company.com.au
>
> connection-reuse
>
> g729-annexb override
>
> !
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Log Buffer (10000000 bytes):
>
>
>
> 000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> OPTIONS sip:10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
>
> From: <sip:10.100.99.22>;tag=475515801
>
> To: <sip:10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:24 GMT
>
> Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 101 OPTIONS
>
> Contact: <sip:10.100.99.22:5060;transport=tcp>
>
> Max-Forwards: 0
>
> Content-Length: 0
>
>
>
>
>
> 000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 200 OK
>
> Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
>
> From: <sip:10.100.99.22>;tag=475515801
>
> To: <sip:10.100.99.17>;tag=11CB491-1952
>
> Date: Mon, 02 Dec 2019 06:50:53 GMT
>
> Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> CSeq: 101 OPTIONS
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Accept: application/sdp
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Content-Type: application/sdp
>
> Content-Length: 168
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
>
> c=IN IP4 10.100.99.17
>
>
>
> 000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> OPTIONS sip:10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
>
> From: <sip:10.100.99.21>;tag=699758758
>
> To: <sip:10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:40 GMT
>
> Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 101 OPTIONS
>
> Contact: <sip:10.100.99.21:5060;transport=tcp>
>
> Max-Forwards: 0
>
> Content-Length: 0
>
>
>
>
>
> 000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 200 OK
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
>
> From: <sip:10.100.99.21>;tag=699758758
>
> To: <sip:10.100.99.17>;tag=11CF292-D5F
>
> Date: Mon, 02 Dec 2019 06:51:09 GMT
>
> Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> CSeq: 101 OPTIONS
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Accept: application/sdp
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Content-Type: application/sdp
>
> Content-Length: 169
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
>
> c=IN IP4 10.100.99.17
>
>
>
> 000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
>
> From: <sip:416165030@10.119.243.160;user=phone
> >;tag=762683512-1575268905328-
>
> To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
>
> Call-ID: BW1741453280212191944751349@10.119.243.160
>
> CSeq: 581695673 INVITE
>
> Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
>
> Supported: 100rel
>
> Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
>
> Recv-Info: x-broadworks-client-session-info
>
> Accept: application/media_control+xml,application/sdp,multipart/mixed
>
> P-Visited-Network-ID: cims.corp.telstra.com
>
> X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
>
> Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
>
> Accept-Contact:
> *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
>
> Max-Forwards: 29
>
> Content-Type: application/sdp
>
> Content-Length: 728
>
>
>
> v=0
>
> o=BroadWorks 700472107 1 IN IP4 203.52.3.164
>
> s=-
>
> c=IN IP4 203.52.3.164
>
> t=0 0
>
> a=sendrecv
>
> m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
>
> b=AS:128
>
> a=rtpmap:104 AMR-WB/16000
>
> a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
>
> a=rtpmap:110 AMR-WB/16000
>
> a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
>
> a=rtpmap:9 G722/8000
>
> a=rtpmap:102 AMR/8000
>
> a=fmtp:102 mode-change-capability=2
>
> a=rtpmap:108 AMR/8000
>
> a=fmtp:108 octet-align=1; mode-change-capability=2
>
> a=rtpmap:105 telephone-event/16000
>
> a=fmtp:105 0-15
>
> a=rtpmap:100 telephone-event/8000
>
> a=fmtp:100 0-15
>
> a=ptime:20
>
> a=maxptime:40
>
> a=sendrecv
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
>
>
> 000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
>
> From: <sip:416165030@10.119.243.160;user=phone
> >;tag=762683512-1575268905328-
>
> To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: BW1741453280212191944751349@10.119.243.160
>
> CSeq: 581695673 INVITE
>
> Allow-Events: telephone-event
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Length: 0
>
>
>
>
>
> 000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:732319501@10.100.99.21 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
>
> From: <sip:0416165030@company.com.au>;tag=11D0519-A61
>
> To: <sip:732319501@10.100.99.21>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE: 1800
>
> Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> Contact: <sip:0416165030@10.100.99.17:5060>
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Max-Forwards: 28
>
> P-Asserted-Identity: <sip:0416165030@10.100.99.17>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 318
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16686 RTP/AVP 8 0 18 105
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
>
> From: <sip:0416165030@company.com.au>;tag=11D0519-A61
>
> To: <sip:732319501@10.100.99.21>
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17
>
> CSeq: 101 INVITE
>
> Allow-Events: presence
>
> Content-Length: 0
>
>
>
>
>
> 000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001@10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354@10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
>
> Supported: 100rel,timer,resource-priority,replaces
>
> Min-SE: 1800
>
> User-Agent: Cisco-CUCM12.5
>
> Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER,
> SUBSCRIBE, NOTIFY
>
> CSeq: 101 INVITE
>
> Expires: 180
>
> Allow-Events: presence
>
> Supported: X-cisco-srtp-fallback
>
> Supported: Geolocation
>
> Call-Info:
> <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> Session-Expires: 1800
>
> P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
>
> Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21
> >;party=calling;screen=yes;privacy=off
>
> Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
>
> Max-Forwards: 27
>
> Content-Type: application/sdp
>
> Content-Length: 307
>
>
>
> v=0
>
> o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> b=TIAS:64000
>
> b=AS:80
>
> t=0 0
>
> m=audio 16686 RTP/AVP 0 8 18 105
>
> a=ptime:20
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
>
>
> 000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001@10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354@10.100.99.17>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
>
> CSeq: 101 INVITE
>
> Allow-Events: telephone-event
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Length: 0
>
>
>
>
>
> 000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:0730596354@company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE: 1800
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> Contact: <sip:7301030006001@10.100.99.17:5060>
>
>
>
> Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Max-Forwards: 26
>
> P-Asserted-Identity: <sip:N7684048R@company.com.au>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Session-Expires: 1800
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 342
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16690 RTP/AVP 0 8 18 105 19
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=rtpmap:19 CN/8000
>
> a=ptime:20
>
>
>
> 000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
>
>
>
>
> 000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 401 Unauthorized
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> CSeq: 101 INVITE
>
> Timestamp: 1575269473
>
> WWW-Authenticate: DIGEST
> qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au
> ",algorithm=MD5
>
> Content-Length: 0
>
>
>
>
>
> 000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> ACK sip:0730596354@company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> Max-Forwards: 70
>
> CSeq: 101 ACK
>
> Allow-Events: telephone-event
>
> Session-ID: ;remote=
>
> Content-Length: 0
>
>
>
>
>
> 000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> INVITE sip:0730596354@company.com.au:5060 SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>
>
> Date: Mon, 02 Dec 2019 06:51:14 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> Supported: 100rel,timer,resource-priority,replaces,sdp-anat
>
> Min-SE: 1800
>
> Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
>
> User-Agent: Cisco-SIPGateway/IOS-16.6.7
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
> Contact: <sip:7301030006001@10.100.99.17:5060>
>
> Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
>
> Expires: 300
>
> Allow-Events: telephone-event
>
> Authorization: Digest username="N7684048R",realm="company.com.au",uri="
> sip:0730596354@company.com.au:5060
> ",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
>
> Max-Forwards: 26
>
> P-Asserted-Identity: <sip:N7684048R@company.com.au>
>
> Session-ID:
> e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
>
> Session-Expires: 1800
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 342
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16690 RTP/AVP 0 8 18 105 19
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:8 PCMA/8000
>
> a=rtpmap:18 G729/8000
>
> a=fmtp:18 annexb=no
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=rtpmap:19 CN/8000
>
> a=ptime:20
>
>
>
> 000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 100 Trying
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
>
>
>
>
> 000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> SIP/2.0 183 Session Progress
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> CSeq: 102 INVITE
>
> Timestamp: 1575269474
>
> Supported:
>
> Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
>
> Session: Media
>
> RSeq: 581695767
>
> Require: 100rel
>
> Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
>
> Content-Type: application/sdp
>
> Content-Length: 224
>
>
>
> v=0
>
> o=BroadWorks 699415330 1 IN IP4 203.52.3.164
>
> s=-
>
> c=IN IP4 203.52.3.164
>
> t=0 0
>
> m=audio 18984 RTP/AVP 0 105
>
> c=IN IP4 203.52.3.164
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
>
> From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
>
> To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
>
> Date: Mon, 02 Dec 2019 06:51:14 GMT
>
> Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17
>
> CSeq: 103 PRACK
>
> RAck: 581695767 102 INVITE
>
> Allow-Events: telephone-event
>
> Authorization: Digest username="N7684048R",realm="company.com.au",uri="
> sip:0730596354@203.52.3.164:5060;transport=udp
> ",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
>
>
>
> 000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
>
> Sent:
>
> SIP/2.0 183 Session Progress
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
>
> From: "Dana Tong" <sip:6001@10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
>
> Date: Mon, 02 Dec 2019 06:51:13 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
>
> CSeq: 101 INVITE
>
> Require: 100rel
>
> RSeq: 3635
>
> Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,
> NOTIFY, INFO, REGISTER
>
> Allow-Events: telephone-event
>
> Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
>
> Supported: sdp-anat
>
> Server: Cisco-SIPGateway/IOS-16.6.7
>
> Session-ID:
> 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
>
> Content-Type: application/sdp
>
> Content-Disposition: session;handling=required
>
> Content-Length: 247
>
>
>
> v=0
>
> o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
>
> s=SIP Call
>
> c=IN IP4 10.100.99.17
>
> t=0 0
>
> m=audio 16688 RTP/AVP 0 105
>
> c=IN IP4 10.100.99.17
>
> a=rtpmap:0 PCMU/8000
>
> a=rtpmap:105 telephone-event/8000
>
> a=fmtp:105 0-15
>
> a=ptime:20
>
>
>
> 000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
>
> Received:
>
> PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
>
> Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
>
> From: "Dana Tong" <sip:6001@10.100.99.21
> >;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
>
> To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
>
> Date: Mon, 02 Dec 2019 06:41:45 GMT
>
> Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21
>
> User-Agent: Cisco-CUCM12.5
>
> CSeq: 102 PRACK
>
> RAck: 3635 101 INVITE
>
> Allow-Events: presence
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
>
>
>
>
>
> *From:* Ryan Huff <ryanhuff@outlook.com>
> *Sent:* Tuesday, 3 December 2019 1:08 AM
> *To:* Mark H. Turpin <mturpin@covene.com>; Dana Tong <
> dana.tong@yellit.com.au>; cisco-voip@puck.nether.net
> *Subject:* Re: Native Call Queuing on UCM 12.5 with SIP Trunks
>
>
>
> Mark,
>
>
>
> That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc
> mid call change will advertise a "no media change" reINVITE out to the
> PSTN. While I don't think that would be the case here (I would expect the
> peer to drop the call because they couldn't negotiate the null/0.0.0.0
> media address), SIP traces would certainly show if it were. If it were the
> case, likely under *voice service voip >> sip* the syntax *midcall-signaling
> passthru media-change *would prevent mid call signaling from egressing
> the CUBE unless it actually had legitimate media changes.
>
>
>
> -Ryan
>
>
> ------------------------------
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Mark
> H. Turpin <mturpin@covene.com>
> *Sent:* Monday, December 2, 2019 8:20 AM
> *To:* Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net <
> cisco-voip@puck.nether.net>
> *Subject:* Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP
> Trunks
>
>
>
> Does the problem go away if you force an MTP?
>
>
>
> Can you provide a debug ccsip messages of an external call?
>
>
>
> Can you share your sanitized CUBE config?
>
>
>
> Curious if your call/media is changing after the initial announcement and
> your ITSP doesn't care for the way you're attempting to change it.
>
>
> ------------------------------
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Dana
> Tong <dana.tong@yellit.com.au>
> *Sent:* Monday, December 2, 2019 12:36 AM
> *To:* cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
> *Subject:* [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks
>
>
>
> *** EXTERNAL EMAIL - DO NOT CLICK LINKS ***
>
> Hi all,
>
>
>
> This being back on the tools is doing my head in. I think I’ve been away
> too long.
>
>
>
> So I have configured native call queuing on UCM 12.5.x
>
> Internal calls queue fine. The initial announcement plays. Period
> announcements work and the MOH is fine in between.
>
>
>
> External calls hear the initial announcement.
>
> There is no MOH after the announcement and the external user has ring-back
> tone.
>
> There is no periodic announcement.
>
>
>
> Any thoughts on why internal is okay and external is not working? Is it
> relating to SIP supplementary services?
>
>
>
> Cheers
>
> Dana
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

dana.tong at yellit

Dec 5, 2019, 1:28 PM

Post #14 of 15 (4045 views)

Permalink

Sorry. Yes that parameter is enabled.

Cheers
Dana

On 6 Dec 2019, at 3:50 am, Anthony Holloway <avholloway+cisco-voip@gmail.com> wrote:

?
IMO Native Call queuing is a disappointment for anyone I turn it on for, and we end up turning it off. Some reasons:

1) Time limit for queue is too low, and configuring a loop just makes callers shuffle their position in queue
2) Phone can either be logged in or not as a whole, but for all hunt groups DN is a member of, so cannot login to a queue temporarily to help out (like a temp reskilling in UCCX)
3) The greeting cannot play unconditionally, caller has to be queued first.
4) Caller cannot be queued if all phones are logged out, rather, it requires 1 specific scenario of at least 1 logged in phone and all logged in phones must be on an active call
5) Reporting

PS I don't think you responded to Adam's comment about duplex Streaming in CUCM service params. Do you have that enabled?

On Wed, Dec 4, 2019 at 10:20 PM Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>> wrote:
Hi all,

Not getting too far with the TAC at the moment unfortunately.

However how are you guys doing basic hunt groups? Native Queueing or not?

Plus this customer wants calls to just keep queueing if they have no one logged in or they are all on the phone. The only option here is to disconnect the call or route to another destination. How’s the best way to try to achieve what he wants?

Cheers
Dana

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Dana Tong
Sent: Tuesday, 3 December 2019 7:11 AM
To: Ryan Huff <ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>>; Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

No the fault is still present when selecting MTP Required on the trunk, Early offer support mandatory on the SIP profile.
I’ve also checked the option “Connect Inbound Call before Playing Queuing Announcement” on the SIP profile.

Again, MOH works fine for a normal call. Just not for the queued call.

################ RUNNING CONFIG ##########################
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 x.x.x.x/x
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-blah
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 1 g722-64
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au<http://1company.com.au>>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au<http://1company.com.au>>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 a.b.c.d
ipv4 a.b.c.d
description CUCM Servers
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/

!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!

!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm company.com.au<http://company.com.au>
authentication username N7NNNNNNR password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au<http://company.com.au> expires 3600
sip-server dns:company.com.au<http://company.com.au>
connection-reuse
g729-annexb override
!

Log Buffer (10000000 bytes):

000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:24 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>;tag=11CB491-1952
Date: Mon, 02 Dec 2019 06:50:53 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:40 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>;tag=11CF292-D5F
Date: Mon, 02 Dec 2019 06:51:09 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com<http://cims.corp.telstra.com>
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 728

v=0
o=BroadWorks 700472107 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 318

v=0
o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16686 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM12.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
Session-Expires: 1800
P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21>;party=calling;screen=yes;privacy=off
Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
Max-Forwards: 27
Content-Type: application/sdp
Content-Length: 307

v=0
o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16686 RTP/AVP 0 8 18 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:7301030006001@10.100.99.17:5060>

Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473

000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473
WWW-Authenticate: DIGEST qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au<http://company.com.au>",algorithm=MD5
Content-Length: 0

000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: ;remote=
Content-Length: 0

000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1575269474
Contact: <sip:7301030006001@10.100.99.17:5060>
Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au<http://company.com.au>",uri="sip:0730596354@company.com.au:5060",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474

000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474
Supported:
Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
Session: Media
RSeq: 581695767
Require: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Content-Type: application/sdp
Content-Length: 224

v=0
o=BroadWorks 699415330 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
m=audio 18984 RTP/AVP 0 105
c=IN IP4 203.52.3.164
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 103 PRACK
RAck: 581695767 102 INVITE
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au<http://company.com.au>",uri="sip:0730596354@203.52.3.164:5060;transport=udp",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
Max-Forwards: 70
Content-Length: 0

000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Require: 100rel
RSeq: 3635
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16688 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 102 PRACK
RAck: 3635 101 INVITE
Allow-Events: presence
Max-Forwards: 70
Content-Length: 0

From: Ryan Huff <ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>>
Sent: Tuesday, 3 December 2019 1:08 AM
To: Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>; Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0<http://0.0.0.0> media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I’ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

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Re: Native Call Queuing on UCM 12.5 with SIP Trunks [ In reply to ]

dana.tong at yellit

Dec 5, 2019, 10:32 PM

Post #15 of 15 (4040 views)

Permalink

This is such a flakey thing. Now even internal calls aren’t getting MOH or the periodic announcements… It’s just not reliable.

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Dana Tong
Sent: Friday, 6 December 2019 7:28 AM
To: Anthony Holloway <avholloway+cisco-voip@gmail.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Sorry. Yes that parameter is enabled.

Cheers
Dana

On 6 Dec 2019, at 3:50 am, Anthony Holloway <avholloway+cisco-voip@gmail.com<mailto:avholloway+cisco-voip@gmail.com>> wrote:

?
IMO Native Call queuing is a disappointment for anyone I turn it on for, and we end up turning it off. Some reasons:

1) Time limit for queue is too low, and configuring a loop just makes callers shuffle their position in queue
2) Phone can either be logged in or not as a whole, but for all hunt groups DN is a member of, so cannot login to a queue temporarily to help out (like a temp reskilling in UCCX)
3) The greeting cannot play unconditionally, caller has to be queued first.
4) Caller cannot be queued if all phones are logged out, rather, it requires 1 specific scenario of at least 1 logged in phone and all logged in phones must be on an active call
5) Reporting

PS I don't think you responded to Adam's comment about duplex Streaming in CUCM service params. Do you have that enabled?

On Wed, Dec 4, 2019 at 10:20 PM Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>> wrote:
Hi all,

Not getting too far with the TAC at the moment unfortunately.

However how are you guys doing basic hunt groups? Native Queueing or not?

Plus this customer wants calls to just keep queueing if they have no one logged in or they are all on the phone. The only option here is to disconnect the call or route to another destination. How’s the best way to try to achieve what he wants?

Cheers
Dana

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Dana Tong
Sent: Tuesday, 3 December 2019 7:11 AM
To: Ryan Huff <ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>>; Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Hi all,

No the fault is still present when selecting MTP Required on the trunk, Early offer support mandatory on the SIP profile.
I’ve also checked the option “Connect Inbound Call before Playing Queuing Announcement” on the SIP profile.

Again, MOH works fine for a normal call. Just not for the queued call.

################ RUNNING CONFIG ##########################
!
!
!
no voice hunt unassigned-number
no voice hunt invalid-number
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 x.x.x.x/x
rtp-port range 16384 32766
address-hiding
mode border-element
allow-connections sip to sip
fax protocol none
sip
asserted-id pai
outbound-proxy dns:sbc-blah
asymmetric payload full
options-ping 60
early-offer forced
midcall-signaling passthru
privacy-policy passthru
sip-profiles 100
no call service stop
!
voice class codec 10
codec preference 1 g722-64
codec preference 2 g711alaw
codec preference 3 g711ulaw
codec preference 4 g729r8
!
!
voice class sip-profiles 100
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
voice class sip-profiles 1
request CANCEL sip-header Max-Forwards modify ".*" "User-Agent: CUBE"
response ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au<http://1company.com.au>>\2"
request ANY sip-header Remote-Party-ID modify "(.*@).*>(.*<mailto:.*@).*%3e(.*>)" "\1company.com.au<http://1company.com.au>>\2"
request INVITE sip-header P-Asserted-Identity modify "(.*)" "P-Asserted-Identity: <sip:N7NNNNNNR@company.com.au>"
request REINVITE sdp-header Audio-Attribute modify "inactive" "sendrecv"
request ACK sdp-header Audio-Attribute modify "sendonly" "sendrecv"
!
!
voice class server-group 1
ipv4 a.b.c.d
ipv4 a.b.c.d
description CUCM Servers
!
!
!
!
voice translation-rule 1
!
voice translation-rule 2
rule 1 /^2/ /02/
rule 2 /^3/ /03/
rule 3 /^4/ /04/
rule 5 /^7/ /07/
rule 6 /^8/ /08/
!
voice translation-rule 100
rule 1 /^0$.*$/ /\1/
!
voice translation-rule 200
rule 1 /^0$.*$/ /\1/
rule 2 /^30$..$/ /7301030\1/
rule 3 /^80$..$/ /7308580\1/
rule 4 /^95$..$/ /7323195\1/
rule 5 /^96$..$/ /7323196\1/
rule 6 /^71$..$/ /3886671\1/

!
!
voice translation-profile Incoming-Called
translate calling 2
!
voice translation-profile strip_leading_zero
translate calling 200
translate called 100
translate redirect-called 200
!
!

!
sccp local Port-channel1
sccp ccm 10.100.99.21 identifier 1 priority 2 version 7.0
sccp ccm 10.100.99.22 identifier 2 priority 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 2 priority 1
associate ccm 1 priority 2
associate profile 2 register Xcode-isr433101
associate profile 1 register CFB-isr4331-01
!
ccm-manager music-on-hold
!
!
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729br8
codec g729r8
maximum sessions 3
associate application SCCP
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
maximum sessions 4
associate application SCCP
!
dial-peer voice 101 voip
description ## outgoing SIP Connect ##
translation-profile outgoing strip_leading_zero
destination-pattern 0T
session protocol sipv2
session target sip-server
session transport udp
voice-class codec 10
voice-class sip profiles 1
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
ip qos dscp cs3 signaling
!
dial-peer voice 201 voip
description ## incoming SIP Connect ##
translation-profile incoming Incoming-Called
rtp payload-type nse 99
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .
voice-class codec 10
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
fax protocol none
!
dial-peer voice 401 voip
description ## outgoing cucm ##
preference 1
destination-pattern [2378]........$
session protocol sipv2
session server-group 1
incoming called-number .
voice-class codec 10
no voice-class sip outbound-proxy
voice-class sip options-keepalive
dtmf-relay rtp-nte
fax protocol none
no vad
!
!
sip-ua
credentials username N7NNNNNNR password 7 123D0F05170D080A237325 realm company.com.au<http://company.com.au>
authentication username N7NNNNNNR password 7 00201914015D0F0806794D
retry invite 2
retry response 3
retry bye 3
retry prack 6
retry register 2
timers expires 300000
registrar dns:company.com.au<http://company.com.au> expires 3600
sip-server dns:company.com.au<http://company.com.au>
connection-reuse
g729-annexb override
!

Log Buffer (10000000 bytes):

000126: Dec 2 06:50:53.347: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:24 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.22:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000127: Dec 2 06:50:53.349: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.22:5060;branch=z9hG4bK71a564a703ed
From: <sip:10.100.99.22>;tag=475515801
To: <sip:10.100.99.17>;tag=11CB491-1952
Date: Mon, 02 Dec 2019 06:50:53 GMT
Call-ID: c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22<mailto:c0da0780-1eb132d1-6cf7-1663640a@10.100.99.22>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 168

v=0
o=CiscoSystemsSIP-GW-UserAgent 1526 540 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000128: Dec 2 06:51:09.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:40 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 101 OPTIONS
Contact: <sip:10.100.99.21:5060;transport=tcp>
Max-Forwards: 0
Content-Length: 0

000129: Dec 2 06:51:09.222: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df7375eebac
From: <sip:10.100.99.21>;tag=699758758
To: <sip:10.100.99.17>;tag=11CF292-D5F
Date: Mon, 02 Dec 2019 06:51:09 GMT
Call-ID: ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21<mailto:ca636f80-1eb132d1-6bd8-1563640a@10.100.99.21>
Server: Cisco-SIPGateway/IOS-16.6.7
CSeq: 101 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 169

v=0
o=CiscoSystemsSIP-GW-UserAgent 7996 7281 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 10.100.99.17

000130: Dec 2 06:51:13.957: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:732319501@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Contact: <sip:416165030@203.52.3.164:5060;transport=udp>
Supported: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Recv-Info: x-broadworks-client-session-info
Accept: application/media_control+xml,application/sdp,multipart/mixed
P-Visited-Network-ID: cims.corp.telstra.com<http://cims.corp.telstra.com>
X-Codec-Trans-Policy: _AMRNB_AMRWB_EVS_
Session-ID: 428e303a39c1a5113da5e2c63c8cce4a
Accept-Contact: *;+g.3gpp.icsi-ref="urn%3Aurn-7%3A3gpp-service.ims.icsi.mmtel"
Max-Forwards: 29
Content-Type: application/sdp
Content-Length: 728

v=0
o=BroadWorks 700472107 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
a=sendrecv
m=audio 18982 RTP/AVP 104 110 9 102 108 105 100 8 0 18
b=AS:128
a=rtpmap:104 AMR-WB/16000
a=fmtp:104 mode-set=0,1,2; mode-change-capability=2
a=rtpmap:110 AMR-WB/16000
a=fmtp:110 octet-align=1; mode-set=0,1,2; mode-change-capability=2
a=rtpmap:9 G722/8000
a=rtpmap:102 AMR/8000
a=fmtp:102 mode-change-capability=2
a=rtpmap:108 AMR/8000
a=fmtp:108 octet-align=1; mode-change-capability=2
a=rtpmap:105 telephone-event/16000
a=fmtp:105 0-15
a=rtpmap:100 telephone-event/8000
a=fmtp:100 0-15
a=ptime:20
a=maxptime:40
a=sendrecv
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no

000131: Dec 2 06:51:13.965: //1109/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKda12pq0078404pb6o7e0.1
From: <sip:416165030@10.119.243.160;user=phone>;tag=762683512-1575268905328-
To: "732319501 732319501"<sip:732319501@company.com.au;user=phone>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: BW1741453280212191944751349@10.119.243.160<mailto:BW1741453280212191944751349@10.119.243.160>
CSeq: 581695673 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000132: Dec 2 06:51:13.965: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:732319501@10.100.99.21 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 4148998694-0335942122-2232654960-0602372314
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:0416165030@10.100.99.17:5060>
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 28
P-Asserted-Identity: <sip:0416165030@10.100.99.17>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 318

v=0
o=CiscoSystemsSIP-GW-UserAgent 2981 9976 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16686 RTP/AVP 8 0 18 105
c=IN IP4 10.100.99.17
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000133: Dec 2 06:51:13.968: //1110/F74CB2268513/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F532
From: <sip:0416165030@company.com.au>;tag=11D0519-A61
To: <sip:732319501@10.100.99.21>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17<mailto:F74D75A4-140611EA-85199C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Allow-Events: presence
Content-Length: 0

000134: Dec 2 06:51:13.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:00730596354@10.100.99.17:5060 SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM12.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=MIXED
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
Session-Expires: 1800
P-Asserted-Identity: "Dana Tong" <sip:6001@10.100.99.21>
Remote-Party-ID: "Dana Tong" <sip:6001@10.100.99.21>;party=calling;screen=yes;privacy=off
Contact: <sip:6001@10.100.99.21:5060;transport=tcp>
Max-Forwards: 27
Content-Type: application/sdp
Content-Length: 307

v=0
o=CiscoSystemsCCM-SIP 49815 1 IN IP4 10.100.99.21
s=SIP Call
c=IN IP4 10.100.99.17
b=TIAS:64000
b=AS:80
t=0 0
m=audio 16686 RTP/AVP 0 8 18 105
a=ptime:20
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15

000135: Dec 2 06:51:13.988: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 00000000000000000000000000000000;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Length: 0

000136: Dec 2 06:51:13.991: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1575269473
Contact: <sip:7301030006001@10.100.99.17:5060>

Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000137: Dec 2 06:51:14.011: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473

000138: Dec 2 06:51:14.070: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 101 INVITE
Timestamp: 1575269473
WWW-Authenticate: DIGEST qop="auth",nonce="BroadWorksXk3o2fmjkT4qkslnBW",realm="company.com.au<http://company.com.au>",algorithm=MD5
Content-Length: 0

000139: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F6CFE
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=1801949407-1575268905440
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: ;remote=
Content-Length: 0

000140: Dec 2 06:51:14.072: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0730596354@company.com.au:5060 SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3445514240-0000065536-0000000033-0358835210
User-Agent: Cisco-SIPGateway/IOS-16.6.7
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1575269474
Contact: <sip:7301030006001@10.100.99.17:5060>
Diversion: <sip:730103000@10.100.99.17>;privacy=off;screen=no
Expires: 300
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au<http://company.com.au>",uri="sip:0730596354@company.com.au:5060",response="0a87838c082f89e60e0908740dcb172f",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="120C6D92",qop=auth,algorithm=MD5,nc=00000001
Max-Forwards: 26
P-Asserted-Identity: <sip:N7684048R@company.com.au>
Session-ID: e5dd967a24a95c3c8a06890b2b35d886;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 342

v=0
o=CiscoSystemsSIP-GW-UserAgent 2416 8154 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16690 RTP/AVP 0 8 18 105 19
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=rtpmap:19 CN/8000
a=ptime:20

000141: Dec 2 06:51:14.090: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474

000142: Dec 2 06:51:14.148: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F71081
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 102 INVITE
Timestamp: 1575269474
Supported:
Contact: <sip:0730596354@203.52.3.164:5060;transport=udp>
Session: Media
RSeq: 581695767
Require: 100rel
Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
Content-Type: application/sdp
Content-Length: 224

v=0
o=BroadWorks 699415330 1 IN IP4 203.52.3.164
s=-
c=IN IP4 203.52.3.164
t=0 0
m=audio 18984 RTP/AVP 0 105
c=IN IP4 203.52.3.164
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000143: Dec 2 06:51:14.150: //1112/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
PRACK sip:0730596354@203.52.3.164:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.100.99.17:5060;branch=z9hG4bK2F82094
From: "Dana Tong" <sip:7301030006001@company.com.au>;tag=11D0532-1358
To: <sip:0730596354@company.com.au>;tag=474283134-1575268905518
Date: Mon, 02 Dec 2019 06:51:14 GMT
Call-ID: F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17<mailto:F750A9C2-140611EA-851F9C70-23E778DA@10.100.99.17>
CSeq: 103 PRACK
RAck: 581695767 102 INVITE
Allow-Events: telephone-event
Authorization: Digest username="N7684048R",realm="company.com.au<http://company.com.au>",uri="sip:0730596354@203.52.3.164:5060;transport=udp",response="4457514d9dbed8da5dd61204268b341a",nonce="BroadWorksXk3o2fmjkT4qkslnBW",cnonce="6990A654",qop=auth,algorithm=MD5,nc=00000002
Max-Forwards: 70
Content-Length: 0

000144: Dec 2 06:51:14.154: //1111/CD5E60000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df81140e9d0
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:51:13 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
CSeq: 101 INVITE
Require: 100rel
RSeq: 3635
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact: <sip:00730596354@10.100.99.17:5060;transport=tcp>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-16.6.7
Session-ID: 90ce6e9e866752399b0a2841a985cd68;remote=e5dd967a24a95c3c8a06890b2b35d886
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 247

v=0
o=CiscoSystemsSIP-GW-UserAgent 6284 5222 IN IP4 10.100.99.17
s=SIP Call
c=IN IP4 10.100.99.17
t=0 0
m=audio 16688 RTP/AVP 0 105
c=IN IP4 10.100.99.17
a=rtpmap:0 PCMU/8000
a=rtpmap:105 telephone-event/8000
a=fmtp:105 0-15
a=ptime:20

000145: Dec 2 06:51:14.156: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
PRACK sip:00730596354@10.100.99.17:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.100.99.21:5060;branch=z9hG4bK6df97d690c3c
From: "Dana Tong" <sip:6001@10.100.99.21>;tag=49815~7da70aa0-6df4-4af0-b3fc-b8e158e3f6a4-25274791
To: <sip:00730596354@10.100.99.17>;tag=11D05D5-1F1
Date: Mon, 02 Dec 2019 06:41:45 GMT
Call-ID: cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21<mailto:cd5e6000-1eb132d1-6bd9-1563640a@10.100.99.21>
User-Agent: Cisco-CUCM12.5
CSeq: 102 PRACK
RAck: 3635 101 INVITE
Allow-Events: presence
Max-Forwards: 70
Content-Length: 0

From: Ryan Huff <ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>>
Sent: Tuesday, 3 December 2019 1:08 AM
To: Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>; Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: Native Call Queuing on UCM 12.5 with SIP Trunks

Mark,

That is a good thought.. there are a few scenarios where a CUCM/CUC.. etc mid call change will advertise a "no media change" reINVITE out to the PSTN. While I don't think that would be the case here (I would expect the peer to drop the call because they couldn't negotiate the null/0.0.0.0<http://0.0.0.0> media address), SIP traces would certainly show if it were. If it were the case, likely under voice service voip >> sip the syntax midcall-signaling passthru media-change would prevent mid call signaling from egressing the CUBE unless it actually had legitimate media changes.

-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Mark H. Turpin <mturpin@covene.com<mailto:mturpin@covene.com>>
Sent: Monday, December 2, 2019 8:20 AM
To: Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

Does the problem go away if you force an MTP?

Can you provide a debug ccsip messages of an external call?

Can you share your sanitized CUBE config?

Curious if your call/media is changing after the initial announcement and your ITSP doesn't care for the way you're attempting to change it.

________________________________
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> on behalf of Dana Tong <dana.tong@yellit.com.au<mailto:dana.tong@yellit.com.au>>
Sent: Monday, December 2, 2019 12:36 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***

Hi all,

This being back on the tools is doing my head in. I think I’ve been away too long.

So I have configured native call queuing on UCM 12.5.x

Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between.

External calls hear the initial announcement.

There is no MOH after the announcement and the external user has ring-back tone.

There is no periodic announcement.

Any thoughts on why internal is okay and external is not working? Is it relating to SIP supplementary services?

Cheers

Dana

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