Mailing List Archive

Webex Proximity Callback to Video Endpoints with CUCM
Hey everyone,

With Webex Meetings video callback to a CUCM-registered video endpoint via
proximity, Webex always tries the DN@domain.com format rather than the
Primary URI configured.

We've confirmed that the video endpoints advertise the DN@domain.com as
well as the Primary URI but Webex Meetings is setup to prefer DN@domain.com.

In our organization and many customer organizations, the B2B Expressways do
not allow DN@domain.com calling.

This issue has become much worse with the new Webex join experience
launched recently.

At ePlus, my coworker opened a Collaboration Idea for resolving this-
https://ciscocollaboration.ideas.aha.io/ideas/COLLAB-I-3255

Webex BU is using this to prioritize fixes and new features.

Can you vote for this issue if it is applicable to yourself or a customer
of yours? We're really hoping to drive some visibility of this issue.

Thanks,
Brian Meade
Re: Webex Proximity Callback to Video Endpoints with CUCM [ In reply to ]
I can’t sign in to this but I would agree, I ended up making a pattern-specific allow rule in the Expressway’s CPL to let this in but it is not great for scaling.



From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Brian Meade
Sent: Monday, October 21, 2019 2:01 PM
To: cisco-voip voyp list <cisco-voip@puck.nether.net>
Subject: [cisco-voip] Webex Proximity Callback to Video Endpoints with CUCM

Hey everyone,

With Webex Meetings video callback to a CUCM-registered video endpoint via proximity, Webex always tries the DN@domain.com<mailto:DN@domain.com> format rather than the Primary URI configured.

We've confirmed that the video endpoints advertise the DN@domain.com<mailto:DN@domain.com> as well as the Primary URI but Webex Meetings is setup to prefer DN@domain.com<mailto:DN@domain.com>.

In our organization and many customer organizations, the B2B Expressways do not allow DN@domain.com<mailto:DN@domain.com> calling.

This issue has become much worse with the new Webex join experience launched recently.

At ePlus, my coworker opened a Collaboration Idea for resolving this- https://ciscocollaboration.ideas.aha.io/ideas/COLLAB-I-3255

Webex BU is using this to prioritize fixes and new features.

Can you vote for this issue if it is applicable to yourself or a customer of yours? We're really hoping to drive some visibility of this issue.

Thanks,
Brian Meade
Re: Webex Proximity Callback to Video Endpoints with CUCM [ In reply to ]
I +1'd it for ya B-Rye. ;)

On Mon, Oct 21, 2019 at 1:01 PM Brian Meade <bmeade90@vt.edu> wrote:

> Hey everyone,
>
> With Webex Meetings video callback to a CUCM-registered video endpoint via
> proximity, Webex always tries the DN@domain.com format rather than the
> Primary URI configured.
>
> We've confirmed that the video endpoints advertise the DN@domain.com as
> well as the Primary URI but Webex Meetings is setup to prefer
> DN@domain.com.
>
> In our organization and many customer organizations, the B2B Expressways
> do not allow DN@domain.com calling.
>
> This issue has become much worse with the new Webex join experience
> launched recently.
>
> At ePlus, my coworker opened a Collaboration Idea for resolving this-
> https://ciscocollaboration.ideas.aha.io/ideas/COLLAB-I-3255
>
> Webex BU is using this to prioritize fixes and new features.
>
> Can you vote for this issue if it is applicable to yourself or a customer
> of yours? We're really hoping to drive some visibility of this issue.
>
> Thanks,
> Brian Meade
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>