Hi Team
I am not able to see the Local and Corporate Directory on the IPPhone 7911 and 7970
But I can see it on the IP Comunicator
How Can I solve this issue
I Have CallManager ver 6
Antonio Fragoso
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso@bancobai.cv
www.bancobai.cv
-----Mensagem original-----
De: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] Em nome de cisco-voip-request@puck.nether.net
Enviada: terça-feira, 30 de Dezembro de 2008 15:45
Para: cisco-voip@puck.nether.net
Assunto: cisco-voip Digest, Vol 62, Issue 226
Send cisco-voip mailing list submissions to
cisco-voip@puck.nether.net
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
cisco-voip-request@puck.nether.net
You can reach the person managing the list at
cisco-voip-owner@puck.nether.net
When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."
Today's Topics:
1. Re: Can't see Presence status with CUPS7 (Brian)
2. Re: Can't see Presence status with CUPS7 (Ryan Ratliff)
3. Re: Can't see Presence status with CUPS7 (Bill Talley)
4. Re: Can't see Presence status with CUPS7 (Justin Steinberg)
----------------------------------------------------------------------
Message: 1
Date: Tue, 30 Dec 2008 10:30:21 -0600
From: Brian <bms314@gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff@cisco.com>
Cc: cisco-voip@puck.nether.net
Message-ID:
<7aaaf7f0812300830y5e93061bu8377ca983361f6e2@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Yes, the Presence Viewer shows the status as Available and green for each of
the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
> On the CUPS server does the presence viewer show the correct status?
>
> -Ryan
>
> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>
> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
> everything is working except I cannot see the status of my contacts. I can
> see my own local status on each client and it is set to Available. Under
> Show Server Health, everything is Green. On the CUPS System Dashboard and
> Troubleshooter, everything is also green and happy. If I search for a
> contact, I can right click on the user and send IM back and forth without
> problem even though their status says Offline.
>
> Has anyone run into this before and can give me some pointers? I've gone
> through the CUPS troubleshooting guide and everything seems correct. I've
> checked all the CSS's and they are all set. I have primary extension
> populated for each user and they are associated to the DN's. From RTMT on
> the CUPS server, the only error I see is that the Cisco AMC Service is
> seemingly down. Serviceability says it is up so I'm not sure if I need to
> be concerned with that or not. I'm about ready to just rebuild the server
> from scratch, but am hoping someone else has seen this before.
>
> TIA,
> Brian
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Message: 2
Date: Tue, 30 Dec 2008 11:37:23 -0500
From: Ryan Ratliff <rratliff@cisco.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314@gmail.com>
Cc: cisco-voip@puck.nether.net
Message-ID: <7049CB6B-29C7-415D-B0D2-CA5EC0868DD6@cisco.com>
Content-Type: text/plain; charset="us-ascii"; Format="flowed";
DelSp="yes"
Any firewalls between your PC and the CUPS server?
You should see SIP messages from CUPS to your client indicating the
status of each contact.
In the CUPS Server Health for Presence you will see the
Presence.MostRecentListenPort. This is what the server should be
using to send you the SIP Notify messages with presence info.
-Ryan
On Dec 30, 2008, at 11:30 AM, Brian wrote:
Yes, the Presence Viewer shows the status as Available and green for
each of the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com>
wrote:
On the CUPS server does the presence viewer show the correct status?
-Ryan
On Dec 30, 2008, at 11:22 AM, Brian wrote:
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this
point, everything is working except I cannot see the status of my
contacts. I can see my own local status on each client and it is set
to Available. Under Show Server Health, everything is Green. On the
CUPS System Dashboard and Troubleshooter, everything is also green
and happy. If I search for a contact, I can right click on the user
and send IM back and forth without problem even though their status
says Offline.
Has anyone run into this before and can give me some pointers? I've
gone through the CUPS troubleshooting guide and everything seems
correct. I've checked all the CSS's and they are all set. I have
primary extension populated for each user and they are associated to
the DN's. From RTMT on the CUPS server, the only error I see is that
the Cisco AMC Service is seemingly down. Serviceability says it is
up so I'm not sure if I need to be concerned with that or not. I'm
about ready to just rebuild the server from scratch, but am hoping
someone else has seen this before.
TIA,
Brian
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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------------------------------
Message: 3
Date: Tue, 30 Dec 2008 10:43:24 -0600
From: Bill Talley <billt@aos5.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314@gmail.com>, "cisco-voip@puck.nether.net"
<cisco-voip@puck.nether.net>
Message-ID:
<9829749C414A3C4B8140DAB769787C690790A1EF3D@KSAOS5MAILBOX01.aos5.com>
Content-Type: text/plain; charset="iso-8859-1"
Do you have the users associated to their DN at the bottom of the directory number page?
Also, have you restarted the cups and sip services on CUPS after creating the integration between cupc and cucm? That usually resolves the issue for me.
Sent from a mobile device with very tiny touchsceen input keys. Please excuse my typos.
________________________________
From: Brian <bms314@gmail.com>
Sent: Tuesday, December 30, 2008 10:23 AM
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: [cisco-voip] Can't see Presence status with CUPS7
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point, everything is working except I cannot see the status of my contacts. I can see my own local status on each client and it is set to Available. Under Show Server Health, everything is Green. On the CUPS System Dashboard and Troubleshooter, everything is also green and happy. If I search for a contact, I can right click on the user and send IM back and forth without problem even though their status says Offline.
Has anyone run into this before and can give me some pointers? I've gone through the CUPS troubleshooting guide and everything seems correct. I've checked all the CSS's and they are all set. I have primary extension populated for each user and they are associated to the DN's. From RTMT on the CUPS server, the only error I see is that the Cisco AMC Service is seemingly down. Serviceability says it is up so I'm not sure if I need to be concerned with that or not. I'm about ready to just rebuild the server from scratch, but am hoping someone else has seen this before.
TIA,
Brian
CONFIDENTIALITY NOTICE: This electronic mail transmission (including any accompanying attachments) is intended solely for its authorized recipient(s), and may contain confidential and/or legally privileged information. If you are not an intended recipient, or responsible for delivering some or all of this transmission to an intended recipient, be aware that any review, copying, printing, distribution, use or disclosure of the contents of this message is strictly prohibited. If you have received this electronic mail message in error, please delete it from your system without copying it, and contact sender immediately by Reply e-mail, or by calling 913-307-2300, so that our address records can be corrected.
Although this e-mail and any attachments are believed to be free of any virus or other defect that might negatively affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by the sender for any loss or damage arising in any way in the event that such a virus or defect exists.
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Message: 4
Date: Tue, 30 Dec 2008 11:44:23 -0500
From: "Justin Steinberg" <jsteinberg@gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff@cisco.com>
Cc: cisco-voip@puck.nether.net
Message-ID:
<f1b65f880812300844g672b9659hebcbc19759173d64@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
i've also seen this problem when two NICs are active (for example, wired and
wireless both have IPs)
On Tue, Dec 30, 2008 at 11:37 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
> Any firewalls between your PC and the CUPS server?
> You should see SIP messages from CUPS to your client indicating the status
> of each contact.
> In the CUPS Server Health for Presence you will see the
> Presence.MostRecentListenPort. This is what the server should be using to
> send you the SIP Notify messages with presence info.
>
> -Ryan
>
> On Dec 30, 2008, at 11:30 AM, Brian wrote:
>
> Yes, the Presence Viewer shows the status as Available and green for each
> of the clients that are currently active.
>
> Thanks,
> Brian
>
>
> On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
>
>> On the CUPS server does the presence viewer show the correct status?
>> -Ryan
>>
>> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>>
>> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
>> everything is working except I cannot see the status of my contacts. I can
>> see my own local status on each client and it is set to Available. Under
>> Show Server Health, everything is Green. On the CUPS System Dashboard and
>> Troubleshooter, everything is also green and happy. If I search for a
>> contact, I can right click on the user and send IM back and forth without
>> problem even though their status says Offline.
>>
>> Has anyone run into this before and can give me some pointers? I've gone
>> through the CUPS troubleshooting guide and everything seems correct. I've
>> checked all the CSS's and they are all set. I have primary extension
>> populated for each user and they are associated to the DN's. From RTMT on
>> the CUPS server, the only error I see is that the Cisco AMC Service is
>> seemingly down. Serviceability says it is up so I'm not sure if I need to
>> be concerned with that or not. I'm about ready to just rebuild the server
>> from scratch, but am hoping someone else has seen this before.
>>
>> TIA,
>> Brian
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
End of cisco-voip Digest, Vol 62, Issue 226
*******************************************
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
I am not able to see the Local and Corporate Directory on the IPPhone 7911 and 7970
But I can see it on the IP Comunicator
How Can I solve this issue
I Have CallManager ver 6
Antonio Fragoso
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso@bancobai.cv
www.bancobai.cv
-----Mensagem original-----
De: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] Em nome de cisco-voip-request@puck.nether.net
Enviada: terça-feira, 30 de Dezembro de 2008 15:45
Para: cisco-voip@puck.nether.net
Assunto: cisco-voip Digest, Vol 62, Issue 226
Send cisco-voip mailing list submissions to
cisco-voip@puck.nether.net
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
cisco-voip-request@puck.nether.net
You can reach the person managing the list at
cisco-voip-owner@puck.nether.net
When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."
Today's Topics:
1. Re: Can't see Presence status with CUPS7 (Brian)
2. Re: Can't see Presence status with CUPS7 (Ryan Ratliff)
3. Re: Can't see Presence status with CUPS7 (Bill Talley)
4. Re: Can't see Presence status with CUPS7 (Justin Steinberg)
----------------------------------------------------------------------
Message: 1
Date: Tue, 30 Dec 2008 10:30:21 -0600
From: Brian <bms314@gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff@cisco.com>
Cc: cisco-voip@puck.nether.net
Message-ID:
<7aaaf7f0812300830y5e93061bu8377ca983361f6e2@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Yes, the Presence Viewer shows the status as Available and green for each of
the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
> On the CUPS server does the presence viewer show the correct status?
>
> -Ryan
>
> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>
> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
> everything is working except I cannot see the status of my contacts. I can
> see my own local status on each client and it is set to Available. Under
> Show Server Health, everything is Green. On the CUPS System Dashboard and
> Troubleshooter, everything is also green and happy. If I search for a
> contact, I can right click on the user and send IM back and forth without
> problem even though their status says Offline.
>
> Has anyone run into this before and can give me some pointers? I've gone
> through the CUPS troubleshooting guide and everything seems correct. I've
> checked all the CSS's and they are all set. I have primary extension
> populated for each user and they are associated to the DN's. From RTMT on
> the CUPS server, the only error I see is that the Cisco AMC Service is
> seemingly down. Serviceability says it is up so I'm not sure if I need to
> be concerned with that or not. I'm about ready to just rebuild the server
> from scratch, but am hoping someone else has seen this before.
>
> TIA,
> Brian
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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------------------------------
Message: 2
Date: Tue, 30 Dec 2008 11:37:23 -0500
From: Ryan Ratliff <rratliff@cisco.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314@gmail.com>
Cc: cisco-voip@puck.nether.net
Message-ID: <7049CB6B-29C7-415D-B0D2-CA5EC0868DD6@cisco.com>
Content-Type: text/plain; charset="us-ascii"; Format="flowed";
DelSp="yes"
Any firewalls between your PC and the CUPS server?
You should see SIP messages from CUPS to your client indicating the
status of each contact.
In the CUPS Server Health for Presence you will see the
Presence.MostRecentListenPort. This is what the server should be
using to send you the SIP Notify messages with presence info.
-Ryan
On Dec 30, 2008, at 11:30 AM, Brian wrote:
Yes, the Presence Viewer shows the status as Available and green for
each of the clients that are currently active.
Thanks,
Brian
On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com>
wrote:
On the CUPS server does the presence viewer show the correct status?
-Ryan
On Dec 30, 2008, at 11:22 AM, Brian wrote:
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this
point, everything is working except I cannot see the status of my
contacts. I can see my own local status on each client and it is set
to Available. Under Show Server Health, everything is Green. On the
CUPS System Dashboard and Troubleshooter, everything is also green
and happy. If I search for a contact, I can right click on the user
and send IM back and forth without problem even though their status
says Offline.
Has anyone run into this before and can give me some pointers? I've
gone through the CUPS troubleshooting guide and everything seems
correct. I've checked all the CSS's and they are all set. I have
primary extension populated for each user and they are associated to
the DN's. From RTMT on the CUPS server, the only error I see is that
the Cisco AMC Service is seemingly down. Serviceability says it is
up so I'm not sure if I need to be concerned with that or not. I'm
about ready to just rebuild the server from scratch, but am hoping
someone else has seen this before.
TIA,
Brian
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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------------------------------
Message: 3
Date: Tue, 30 Dec 2008 10:43:24 -0600
From: Bill Talley <billt@aos5.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: Brian <bms314@gmail.com>, "cisco-voip@puck.nether.net"
<cisco-voip@puck.nether.net>
Message-ID:
<9829749C414A3C4B8140DAB769787C690790A1EF3D@KSAOS5MAILBOX01.aos5.com>
Content-Type: text/plain; charset="iso-8859-1"
Do you have the users associated to their DN at the bottom of the directory number page?
Also, have you restarted the cups and sip services on CUPS after creating the integration between cupc and cucm? That usually resolves the issue for me.
Sent from a mobile device with very tiny touchsceen input keys. Please excuse my typos.
________________________________
From: Brian <bms314@gmail.com>
Sent: Tuesday, December 30, 2008 10:23 AM
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: [cisco-voip] Can't see Presence status with CUPS7
I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point, everything is working except I cannot see the status of my contacts. I can see my own local status on each client and it is set to Available. Under Show Server Health, everything is Green. On the CUPS System Dashboard and Troubleshooter, everything is also green and happy. If I search for a contact, I can right click on the user and send IM back and forth without problem even though their status says Offline.
Has anyone run into this before and can give me some pointers? I've gone through the CUPS troubleshooting guide and everything seems correct. I've checked all the CSS's and they are all set. I have primary extension populated for each user and they are associated to the DN's. From RTMT on the CUPS server, the only error I see is that the Cisco AMC Service is seemingly down. Serviceability says it is up so I'm not sure if I need to be concerned with that or not. I'm about ready to just rebuild the server from scratch, but am hoping someone else has seen this before.
TIA,
Brian
CONFIDENTIALITY NOTICE: This electronic mail transmission (including any accompanying attachments) is intended solely for its authorized recipient(s), and may contain confidential and/or legally privileged information. If you are not an intended recipient, or responsible for delivering some or all of this transmission to an intended recipient, be aware that any review, copying, printing, distribution, use or disclosure of the contents of this message is strictly prohibited. If you have received this electronic mail message in error, please delete it from your system without copying it, and contact sender immediately by Reply e-mail, or by calling 913-307-2300, so that our address records can be corrected.
Although this e-mail and any attachments are believed to be free of any virus or other defect that might negatively affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by the sender for any loss or damage arising in any way in the event that such a virus or defect exists.
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Message: 4
Date: Tue, 30 Dec 2008 11:44:23 -0500
From: "Justin Steinberg" <jsteinberg@gmail.com>
Subject: Re: [cisco-voip] Can't see Presence status with CUPS7
To: "Ryan Ratliff" <rratliff@cisco.com>
Cc: cisco-voip@puck.nether.net
Message-ID:
<f1b65f880812300844g672b9659hebcbc19759173d64@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
i've also seen this problem when two NICs are active (for example, wired and
wireless both have IPs)
On Tue, Dec 30, 2008 at 11:37 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
> Any firewalls between your PC and the CUPS server?
> You should see SIP messages from CUPS to your client indicating the status
> of each contact.
> In the CUPS Server Health for Presence you will see the
> Presence.MostRecentListenPort. This is what the server should be using to
> send you the SIP Notify messages with presence info.
>
> -Ryan
>
> On Dec 30, 2008, at 11:30 AM, Brian wrote:
>
> Yes, the Presence Viewer shows the status as Available and green for each
> of the clients that are currently active.
>
> Thanks,
> Brian
>
>
> On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <rratliff@cisco.com> wrote:
>
>> On the CUPS server does the presence viewer show the correct status?
>> -Ryan
>>
>> On Dec 30, 2008, at 11:22 AM, Brian wrote:
>>
>> I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point,
>> everything is working except I cannot see the status of my contacts. I can
>> see my own local status on each client and it is set to Available. Under
>> Show Server Health, everything is Green. On the CUPS System Dashboard and
>> Troubleshooter, everything is also green and happy. If I search for a
>> contact, I can right click on the user and send IM back and forth without
>> problem even though their status says Offline.
>>
>> Has anyone run into this before and can give me some pointers? I've gone
>> through the CUPS troubleshooting guide and everything seems correct. I've
>> checked all the CSS's and they are all set. I have primary extension
>> populated for each user and they are associated to the DN's. From RTMT on
>> the CUPS server, the only error I see is that the Cisco AMC Service is
>> seemingly down. Serviceability says it is up so I'm not sure if I need to
>> be concerned with that or not. I'm about ready to just rebuild the server
>> from scratch, but am hoping someone else has seen this before.
>>
>> TIA,
>> Brian
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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https://puck.nether.net/mailman/listinfo/cisco-voip
End of cisco-voip Digest, Vol 62, Issue 226
*******************************************
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