Mailing List Archive

On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> I am trying to configure Apache to display a certain page when my
> application server is down - but am having no luck. (WebSphere is
> running, but the actual app server is stopped.)

You mention your access log, but what does the error log say?


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

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There is no entry made in error_log (or any other file in the logs directory).


Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Jez Hancock [mailto:jez.hancock@munk.nu]
Sent: Monday, February 02, 2004 9:23 AM
To: users@httpd.apache.org
Subject: Re: [users@httpd] ErrorDocument 500 not working


On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> I am trying to configure Apache to display a certain page when my
> application server is down - but am having no luck. (WebSphere is
> running, but the actual app server is stopped.)

You mention your access log, but what does the error log say?


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

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I see the following entry in the (WebSphere) plugin log file (native.log).

This looks as expected as the back end App Server is down, and I expect this returns the 500 to Apache.


------------------------------------------------------------
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereGetStream: Failed to connect to app server, OS err=79
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereExecute: Failed to create the stream
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_server: serverSetFailoverStatus: Marking BM Clienteling down
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to execute the transaction to 'BM Clienteling'; will try another one
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to find an app server to handle this request
------------------------------------------------------------

Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Jez Hancock [mailto:jez.hancock@munk.nu]
Sent: Monday, February 02, 2004 9:23 AM
To: users@httpd.apache.org
Subject: Re: [users@httpd] ErrorDocument 500 not working


On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> I am trying to configure Apache to display a certain page when my
> application server is down - but am having no luck. (WebSphere is
> running, but the actual app server is stopped.)

You mention your access log, but what does the error log say?


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

---------------------------------------------------------------------
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I am still unable to get the ErrorDocument directive to work.

I have made change to httpd.conf, and now I see slightly different results.

<VirtualHost pcsstg.harrahs.org>
ServerAdmin lstacey@harrahs.com
DocumentRoot /www/pcs/htdocs
ServerName pcsstg.harrahs.org
ErrorLog logs/error_log.pcsstg
TransferLog logs/access_log.pcsstg
#ErrorDocument 500 /pcs_outage.html <-- COMMENTED THIS OUT
</VirtualHost>


# 3) external redirects
#ErrorDocument 402 http://some.other_server.com/subscription_info.html
#
ErrorDocument 500 /pcs_outage.html <--- PUT IN THIS GLOBAL DECLARATION


When I shut down the WebSphere app server, and I try to hit the site, I get the usual Apache Internal Server Error page, but with an additional error at the bottom that says:

"Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. "


There is no entry in error_log.

access_log shows the following. The last line is what happens when the app server is down. Why is there a dash as the last character, and no number?

10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET /ipopeng.htm HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET /media/images/brands.jpg HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /normal.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /plugins.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /agenda.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /normal.css HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:49 -0600] "GET / HTTP/1.1" 500 -


I am using IBM_HTTP_SERVER/1.3.19.3 Apache/1.3.20 (Unix).

THANK YOU!


Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Robin Clarke
Sent: Monday, February 02, 2004 9:36 AM
To: users@httpd.apache.org
Subject: RE: [users@httpd] ErrorDocument 500 not working


I see the following entry in the (WebSphere) plugin log file (native.log).

This looks as expected as the back end App Server is down, and I expect this returns the 500 to Apache.


------------------------------------------------------------
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereGetStream: Failed to connect to app server, OS err=79
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereExecute: Failed to create the stream
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_server: serverSetFailoverStatus: Marking BM Clienteling down
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to execute the transaction to 'BM Clienteling'; will try another one
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to find an app server to handle this request
------------------------------------------------------------

Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Jez Hancock [mailto:jez.hancock@munk.nu]
Sent: Monday, February 02, 2004 9:23 AM
To: users@httpd.apache.org
Subject: Re: [users@httpd] ErrorDocument 500 not working


On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> I am trying to configure Apache to display a certain page when my
> application server is down - but am having no luck. (WebSphere is
> running, but the actual app server is stopped.)

You mention your access log, but what does the error log say?


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

---------------------------------------------------------------------
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I am not getting much of a response.....so maybe I am looking in the wrong place.


I have a feeling this could be related to my <VirtualHost> container.

In my case, the IP address of the front-end server server is 192.168.37.171.

"pcsstg.harrahs.org" is registered to point to the same IP address. (I checked this by doing a ping pcsstg.harrahs.org.)

BUT....SHOULD I HAVE AN IP ADDRESS INSTEAD OF "pcsstg.harrahs.org" IN THE <VirtualHost> TAG???

--------------------------------------
NameVirtualHost 192.168.37.171

<VirtualHost pcsstg.harrahs.org> <--- IS THIS INCORRECT?????
ServerAdmin lstacey@harrahs.com
DocumentRoot /www/pcs/htdocs
ServerName pcsstg.harrahs.org
ErrorLog logs/error_log.pcsstg
TransferLog logs/access_log.pcsstg
ErrorDocument 500 /pcs_outage.html
</VirtualHost>
--------------------------------------



Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Robin Clarke
Sent: Tuesday, February 03, 2004 1:26 PM
To: users@httpd.apache.org
Subject: RE: [users@httpd] ErrorDocument 500 not working


I am still unable to get the ErrorDocument directive to work.

I have made change to httpd.conf, and now I see slightly different results.

<VirtualHost pcsstg.harrahs.org>
ServerAdmin lstacey@harrahs.com
DocumentRoot /www/pcs/htdocs
ServerName pcsstg.harrahs.org
ErrorLog logs/error_log.pcsstg
TransferLog logs/access_log.pcsstg
#ErrorDocument 500 /pcs_outage.html <-- COMMENTED THIS OUT
</VirtualHost>


# 3) external redirects
#ErrorDocument 402 http://some.other_server.com/subscription_info.html
#
ErrorDocument 500 /pcs_outage.html <--- PUT IN THIS GLOBAL DECLARATION


When I shut down the WebSphere app server, and I try to hit the site, I get the usual Apache Internal Server Error page, but with an additional error at the bottom that says:

"Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. "


There is no entry in error_log.

access_log shows the following. The last line is what happens when the app server is down. Why is there a dash as the last character, and no number?

10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET /ipopeng.htm HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET /media/images/brands.jpg HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /normal.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /plugins.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /agenda.js HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /normal.css HTTP/1.1" 304 0
10.135.18.52 - - [03/Feb/2004:15:12:49 -0600] "GET / HTTP/1.1" 500 -


I am using IBM_HTTP_SERVER/1.3.19.3 Apache/1.3.20 (Unix).

THANK YOU!


Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Robin Clarke
Sent: Monday, February 02, 2004 9:36 AM
To: users@httpd.apache.org
Subject: RE: [users@httpd] ErrorDocument 500 not working


I see the following entry in the (WebSphere) plugin log file (native.log).

This looks as expected as the back end App Server is down, and I expect this returns the 500 to Apache.


------------------------------------------------------------
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereGetStream: Failed to connect to app server, OS err=79
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereExecute: Failed to create the stream
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_server: serverSetFailoverStatus: Marking BM Clienteling down
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to execute the transaction to 'BM Clienteling'; will try another one
[Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to find an app server to handle this request
------------------------------------------------------------

Robin Clarke
Harrah's | Information Technology | Las Vegas
p: (702) 407 6137 f: (702) 407 6132


-----Original Message-----
From: Jez Hancock [mailto:jez.hancock@munk.nu]
Sent: Monday, February 02, 2004 9:23 AM
To: users@httpd.apache.org
Subject: Re: [users@httpd] ErrorDocument 500 not working


On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> I am trying to configure Apache to display a certain page when my
> application server is down - but am having no luck. (WebSphere is
> running, but the actual app server is stopped.)

You mention your access log, but what does the error log say?


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

---------------------------------------------------------------------
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To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
" from the digest: users-digest-unsubscribe@httpd.apache.org
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On Tue, Feb 03, 2004 at 02:27:00PM -0800, Robin Clarke wrote:
> I am not getting much of a response.....so maybe I am looking in the wrong place.
>
>
> I have a feeling this could be related to my <VirtualHost> container.
>
> In my case, the IP address of the front-end server server is 192.168.37.171.
>
> "pcsstg.harrahs.org" is registered to point to the same IP address. (I checked this by doing a ping pcsstg.harrahs.org.)
>
> BUT....SHOULD I HAVE AN IP ADDRESS INSTEAD OF "pcsstg.harrahs.org" IN THE <VirtualHost> TAG???
>
> --------------------------------------
> NameVirtualHost 192.168.37.171
>
> <VirtualHost pcsstg.harrahs.org> <--- IS THIS INCORRECT?????
!!!

Should be:

<VirtualHost 192.168.37.171>


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

---------------------------------------------------------------------
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Why not use Name Based VH?

Such as:

<VirtualHost *:80>
ServerAdmin webmaster@harrahs.org
DocumentRoot /www/blah...
ServerAlias harrahs.org *.harrahs.org
ServerName pcsstg.harrahs.org
</VirtualHost>

This is how I set up my VH and they all work fine. Don't forget to add the
Error and Custom logs within the VH directives. Oh and stop and start
(graceful) the ... /apache2/bin/apachectl file! (Just checking!)

Jules

-----Original Message-----
From: Jez Hancock [mailto:munk@munk.nu]On Behalf Of Jez Hancock
Sent: 03 February 2004 22:34
To: Robin Clarke
Cc: users@httpd.apache.org
Subject: Re: [users@httpd] ErrorDocument 500 not working


On Tue, Feb 03, 2004 at 02:27:00PM -0800, Robin Clarke wrote:
> I am not getting much of a response.....so maybe I am looking in the wrong
place.
>
>
> I have a feeling this could be related to my <VirtualHost> container.
>
> In my case, the IP address of the front-end server server is
192.168.37.171.
>
> "pcsstg.harrahs.org" is registered to point to the same IP address. (I
checked this by doing a ping pcsstg.harrahs.org.)
>
> BUT....SHOULD I HAVE AN IP ADDRESS INSTEAD OF "pcsstg.harrahs.org" IN THE
<VirtualHost> TAG???
>
> --------------------------------------
> NameVirtualHost 192.168.37.171
>
> <VirtualHost pcsstg.harrahs.org> <--- IS THIS INCORRECT?????
!!!

Should be:

<VirtualHost 192.168.37.171>


--
Jez Hancock
- System Administrator / PHP Developer

http://munk.nu/
http://jez.hancock-family.com/ - Another FreeBSD Diary
http://ipfwstats.sf.net/ - ipfw peruser traffic logging

---------------------------------------------------------------------
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See <URL:http://httpd.apache.org/userslist.html> for more info.
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
" from the digest: users-digest-unsubscribe@httpd.apache.org
For additional commands, e-mail: users-help@httpd.apache.org


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Hello,

Have you try to put this :

ErrorDocument 500 http://YOUR_SERVER/pcs_outage.html
Instead of
ErrorDocument 500 /pcs_outage.html

Arno
> I am not getting much of a response.....so maybe I am looking in the wrong
> place.
>
>
> I have a feeling this could be related to my <VirtualHost> container.
>
> In my case, the IP address of the front-end server server is
> 192.168.37.171.
>
> "pcsstg.harrahs.org" is registered to point to the same IP address. (I
> checked this by doing a ping pcsstg.harrahs.org.)
>
> BUT....SHOULD I HAVE AN IP ADDRESS INSTEAD OF "pcsstg.harrahs.org" IN THE
> <VirtualHost> TAG???
>
> --------------------------------------
> NameVirtualHost 192.168.37.171
>
> <VirtualHost pcsstg.harrahs.org> <--- IS THIS INCORRECT?????
> ServerAdmin lstacey@harrahs.com
> DocumentRoot /www/pcs/htdocs
> ServerName pcsstg.harrahs.org
> ErrorLog logs/error_log.pcsstg
> TransferLog logs/access_log.pcsstg
> ErrorDocument 500 /pcs_outage.html
> </VirtualHost>
> --------------------------------------
>
>
>
> Robin Clarke
> Harrah's | Information Technology | Las Vegas
> p: (702) 407 6137 f: (702) 407 6132
>
>
> -----Original Message-----
> From: Robin Clarke
> Sent: Tuesday, February 03, 2004 1:26 PM
> To: users@httpd.apache.org
> Subject: RE: [users@httpd] ErrorDocument 500 not working
>
>
> I am still unable to get the ErrorDocument directive to work.
>
> I have made change to httpd.conf, and now I see slightly different results.
>
> <VirtualHost pcsstg.harrahs.org>
> ServerAdmin lstacey@harrahs.com
> DocumentRoot /www/pcs/htdocs
> ServerName pcsstg.harrahs.org
> ErrorLog logs/error_log.pcsstg
> TransferLog logs/access_log.pcsstg
> #ErrorDocument 500 /pcs_outage.html <-- COMMENTED THIS OUT
> </VirtualHost>
>
>
> # 3) external redirects
> #ErrorDocument 402 http://some.other_server.com/subscription_info.html
> #
> ErrorDocument 500 /pcs_outage.html <--- PUT IN THIS GLOBAL DECLARATION
>
>
> When I shut down the WebSphere app server, and I try to hit the site, I get
> the usual Apache Internal Server Error page, but with an additional error
> at the bottom that says:
>
> "Additionally, a 500 Internal Server Error error was encountered while
> trying to use an ErrorDocument to handle the request. "
>
>
> There is no entry in error_log.
>
> access_log shows the following. The last line is what happens when the app
> server is down. Why is there a dash as the last character, and no number?
>
> 10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET /ipopeng.htm HTTP/1.1"
> 304 0 10.135.18.52 - - [03/Feb/2004:15:12:04 -0600] "GET
> /media/images/brands.jpg HTTP/1.1" 304 0 10.135.18.52 - -
> [03/Feb/2004:15:12:05 -0600] "GET /normal.js HTTP/1.1" 304 0 10.135.18.52 -
> - [03/Feb/2004:15:12:05 -0600] "GET /plugins.js HTTP/1.1" 304 0
> 10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /agenda.js HTTP/1.1" 304
> 0 10.135.18.52 - - [03/Feb/2004:15:12:05 -0600] "GET /normal.css HTTP/1.1"
> 304 0 10.135.18.52 - - [03/Feb/2004:15:12:49 -0600] "GET / HTTP/1.1" 500 -
>
>
> I am using IBM_HTTP_SERVER/1.3.19.3 Apache/1.3.20 (Unix).
>
> THANK YOU!
>
>
> Robin Clarke
> Harrah's | Information Technology | Las Vegas
> p: (702) 407 6137 f: (702) 407 6132
>
>
> -----Original Message-----
> From: Robin Clarke
> Sent: Monday, February 02, 2004 9:36 AM
> To: users@httpd.apache.org
> Subject: RE: [users@httpd] ErrorDocument 500 not working
>
>
> I see the following entry in the (WebSphere) plugin log file (native.log).
>
> This looks as expected as the back end App Server is down, and I expect
> this returns the 500 to Apache.
>
>
> ------------------------------------------------------------
> [Mon Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common:
> websphereGetStream: Failed to connect to app server, OS err=79 [Mon Feb 2
> 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common: websphereExecute:
> Failed to create the stream [Mon Feb 2 10:43:13 2004] 0000aabe 00000001 -
> ERROR: ws_server: serverSetFailoverStatus: Marking BM Clienteling down [Mon
> Feb 2 10:43:13 2004] 0000aabe 00000001 - ERROR: ws_common:
> websphereHandleRequest: Failed to execute the transaction to 'BM
> Clienteling'; will try another one [Mon Feb 2 10:43:13 2004] 0000aabe
> 00000001 - ERROR: ws_common: websphereHandleRequest: Failed to find an app
> server to handle this request
> ------------------------------------------------------------
>
> Robin Clarke
> Harrah's | Information Technology | Las Vegas
> p: (702) 407 6137 f: (702) 407 6132
>
>
> -----Original Message-----
> From: Jez Hancock [mailto:jez.hancock@munk.nu]
> Sent: Monday, February 02, 2004 9:23 AM
> To: users@httpd.apache.org
> Subject: Re: [users@httpd] ErrorDocument 500 not working
>
> On Mon, Feb 02, 2004 at 08:47:04AM -0800, Robin Clarke wrote:
> > I am trying to configure Apache to display a certain page when my
> > application server is down - but am having no luck. (WebSphere is
> > running, but the actual app server is stopped.)
>
> You mention your access log, but what does the error log say?


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